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Hotel overview

Located among the stunning white powder sands and turquoise waters of Playa Mujeres, Mexico; Finest Playa Mujeres by Excellence Group welcomes and accommodates guests of all ages, including couples, mid-size groups and families.  This elegant property features 450 finely appointed guest suites, the exclusive Excellence Club for adults 18+ to enjoy, Finest Club for guests of all ages, 12 irresistible all-inclusive international dining options, 10 swimming pools, a state-of-the-art fitness center with cardio conditioning equipment, elegant and spacious meeting facilities, full concierge services, and ONE Spa among other high-end amenities.

Location

Cancun-Playa Mujeres
Cancun International Airport : 18 miles

Property information

Year Built: 2014

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_5.0 27630 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A pleasure!

    Service was 10/10, highly recommend to anyone looking for a getaway! Super clean and friendly staff.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Better than Cancun

    Excelent !! Good prices. Nice beaches and great people. You can rent a golf cart to go and visit beaches, views and restaurants Don’t miss the faro”.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Excellence Playa Mujeres 2nd visit

    Overall, we had a great time. Our biggest disappointment was they took away the music at the pool and aquafit activities. Guests at the pool had no idea when activities were happening and it was so quiet and boring compared to when we visited the 1st time. Service was outstanding for the most part and food was top notch everywhere except The Grill.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Excellent as name, on resort. Plan to come back, next year. Will tell other people about trip and this resort.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Thanks

    Shout out to Lucy, Juan and the rest of the amazing staff. Definitely will be coming back. Be careful around a few of the slick spots around the pool.

    Jul 11, 2025