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Hotel overview

Fiesta Americana Cozumel is the ideal place to strengthen your relationships and emotional connections. You and your loved ones will share unique and unforgettable moments throughout the resort, creating many new cherished memories and stories to tell. As your room, meals, drinks and all activities are included for your entire stay, your visit is sure to be carefree and memorable.  Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, the hotel keeps you away from the hustle. The resort, full of life and colors, is ideal for relaxing, snorkeling, diving, or simply kicking back and enjoying time with your family. Savor incredible cuisine in a variety of restaurants. You’ll also enjoy our special rooms, some with private plunge pools, suites with ocean views, our Fiesta Kids Club and a movie theater. Amazement and family fun abound, with activities for everyone. Every member of your family will have unforgettable days and nights.


Cozumel, Mexico
Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property information

Year Built: 1989
Last Renovation: 2014
Accessible rooms: 2
Floors: 7
Total rooms: 102


Hotel details


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Hotel advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.63 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. 
Minimum night stay restrictions may apply. 
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 2908 reviews
  • 3.0 star tripadvisor rating
    Adequate, not outstanding

    We stayed here through our Hilton Grand Vacations time share. It was a relatively low-point commitment but they did charge about $100/person/day for the all-inclusive fee. Given the cost of dining in Cozumel, this seems reasonable enough. We paid for an upgrade to a two-bedroom suite which was very comfortable. Housekeeping was good, showers and toiletries were all nice. The view from our balcony was fantastic - particularly for sunset. The staff was all very kind and helpful. Special shout out for Andres, the concierge, who gave us great advice and was always super friendly when we ran into him on property. The food was mostly just okay. I had about three or four especially tasty dishes over our five-day stay. Peninsula, the Asian restaurant was my favorite. I knew that was where we wanted to go based other reviews, but it was only open on our final night. The specialty restaurants did a better job helping with my gluten and dairy allergies. I would be cautious eating at the buffet as the staff did not seem to know the ingredients in many of the dishes. As per an earlier review, this is not a high-end resort. There were, in fact, tiles falling off of some of the areas on the main pool. The workmanship in the guest rooms was adequate but a little messy. The biggest negative about resort was definitely the “beach.” It is not open insofar as the hotel doesn’t have any amenities over there. You can still swim. For me, however, even if it were open, it would have been a disappointment. It was not a sandy beach entry and the water was deep so not that turquoise blue one expects in this area. You can enter in a rocky area or climb down some ladders into the water. We walked down the road to the Intercontinental which had a nice cove with a walk-in beach entry. There are also some hotels further south, that have nice beaches.

    May 25, 2023
  • 5.0 star tripadvisor rating
    Great place staff friendly and helpful.

    First time to stay in an all inclusive resort and it was great. The food was great on the buffet and the couple times in the restaurants was good too. The pool is great the views are great. Close to town and the ocean for scuba diving. I definitely would like to go back one day!

    May 19, 2023
  • 5.0 star tripadvisor rating
    Pleasant stay at Fiesta Americana Cozumel

    Excellent staff and very accommodating. Very clean, comfortable, courteous staff. Nice variety of food offerings on the buffet and also in the various restaurants. Comfortable rooms and beds!! Also a great tour office and good tour options. The Jeep tour was an excellent choice.

    May 15, 2023
  • 4.0 star tripadvisor rating
    Hotel with the best snorkeling site right in front...

    Great if you don't want a big all-inclusive experience. Good sides : good buffet and drinks (but not worth the price difference compared to cheaper all inclusives like Iberostar though). Specialty Italian restaurant is TERRIBLE (Cannelonies without ricotta cheese, etc.) but Asian specialty is to DIE FOR though. You have the BEST snorkeling spot right in front of the property (saves you the 30USD/person fee other tourists pay). Pools are very small but nice. Rooms have amazing ocean view of course. Personnel is nice. I fell near the pool and cut myself pretty bad : the nurse on site took care of my wound for free every day ! Other resorts would have charged me ... Overall very nice place but not worth the price difference.

    Apr 19, 2023
  • 4.0 star tripadvisor rating

    Rooms nice. Opt for an upper room for best views. Beach area not open but can use - no fault of resort. Pool could use a little maintenance- missing tiles. Standard all inclusive food. Good for families. The king suite is very spacious and would be great for families

    Apr 15, 2023