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Hotel overview

Fiesta Americana Cozumel is the ideal place to strengthen your relationships and emotional connections. You and your loved ones will share unique and unforgettable moments throughout the resort, creating many new cherished memories and stories to tell. As your room, meals, drinks and all activities are included for your entire stay, your visit is sure to be carefree and memorable.  Set back from Cozumel’s town of San Miguel in a picturesque seaside spot surrounded by lush tropical forest, the hotel keeps you away from the hustle. The resort, full of life and colors, is ideal for relaxing, snorkeling, diving, or simply kicking back and enjoying time with your family. Savor incredible cuisine in a variety of restaurants. You’ll also enjoy our special rooms, some with private plunge pools, suites with ocean views, our Fiesta Kids Club and a movie theater. Amazement and family fun abound, with activities for everyone. Every member of your family will have unforgettable days and nights.

Location

Cozumel, Mexico
Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property information

Year Built: 1989
Last Renovation: 2014
Accessible rooms: 2
Floors: 7
Total rooms: 102

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The state of Quintana Roo will be charging a sanitation tax of $1.63 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. 
Minimum night stay restrictions may apply. 
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 3067 reviews
  • 5.0 star tripadvisor rating
    Many reasons to stay here

    Fabulous meals, great people and service. Meticulously clean and maintained. We switched to other hotels/condos in the past three years while the beach issues were sorted out. Dive House still has a partial presence there for us divers. Recommend!!!

    Apr 23, 2024
  • 5.0 star tripadvisor rating
    Fun in the sun

    Love the location, a little out of town so not crowded with cruise passengers. Beautiful views, large balconies overlooking the sea. Snorkeling right down the steps. Big, beautiful array of fish. Hammocks and beds that are shaded and very comfortable. Staff were very friendly, helpful and kind. Shout out to Alejandra, the breakfast hostess. She remembered my name after seeing me once. Food was really good. I especially liked the teriyaki chicken and spring rolls, yum. Food and drinks available everywhere at this resort. Pool was refreshing, missing a few tiles but that didn't matter much to me. Loved the nightly entertainment.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Absolutely fabulous!

    I am writing on the final day of what has been by far the most enjoyable vacation I’ve ever had in Mexico (and I have been here many, many times), and most other places as well. The rooms are beautiful and well-appointed, the views of the Caribbean breathtaking, and the food fantastic, but by far the best thing about Fiesta Americana is the staff. From the front desk, to the restaurants, to the bars, the cleaning people, the waiters/waitresses are all extraordinary. Special thanks to Alejandra, Christian, Gabriel, Maria, Carlos, Noemi (spa), even Saul, who was persistent in trying to get me to buy into their rewards program, was always kind and courteous. I cannot speak highly enough about them. The beach access across the street has been reopened, along with their lovely restaurant. I will definitely come back for my vacation next year, and the year after that, and the year after that…

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Experience at Fiesta Americana

    Put experience at Fiesta Americana was extremely pleasant. Something that stood out specifically for my family was the quality of service from our waiter, Gabriel. He was very thorough and accommodating while also being super friendly. There is nothing negative to say about our experience staying here!

    Apr 03, 2024
  • 4.0 star tripadvisor rating
    Beach Club is Open!!!!

    Beautiful week on beach in Cozumel! Hotel staff are lovely. The major disappointment was they wanted to put us in a musty room on 2nd floor so we had to pay to upgrade. The bed in the Master Suite is comfy but pillows a little too big. Some of the food is good and some not so good. Coffee/ice cream/dessert bar is awesome. The Sushi Bar, Breakfast Buffet, El Grille, and Cevicheria are all great! The waiter in the Asian restaurant Edgar is amazing. He accommodated all my food allergies and I am a vegetarian. Francisco who is a waiter in the Beachfront Buffet was wonderful as well. The Italian restaurant was not my favorite everything lacking flavor. Aaron and Juanito the waiters on the beach were at the ready to serve us all day and were nice. The pool needs some attention but beach club makes up for it. My massage was out of this world at the spa. We dove with Dive House again and we love them and their crew and had a fantastic week diving, David, Victor, Esau, Antonio, Rinaldo are just some of the awesome crew and dive staff. All in all, I’m just really excited to be blissed out on the beach in paradise.

    Apr 02, 2024