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Hotel overview
Get exclusive perks during your getaway at Fiesta Americana Condesa Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:
• $50 food & beverage credit per room
• Early check-in/late checkout
Credit applies to any applicable restaurant surcharges such as fine cuts, lobster, bottled wine. Does not apply to other hotel services or outlets. Five-night minimum stay required.
Step into an atmosphere of casual elegance and personalized service during visits to this inviting beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.
Location
Cancun - BeachProperty information
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Hotel details
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Ratings & reviews
TripAdvisor traveler rating
17000 reviews
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Jun 21, 2025Best Lifeguards Around!
I want to give a shout out to Carmen and Abel!! The Amazing Lifeguards at GFA Condessa Cancun!! I was on the beach with my family, when I lost my sunglasses in the ocean. Carmen searched for over an hour or so and found them! I am truly grateful!! They made my day!
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Jun 21, 2025
Another Amazing Anniversary at Fiesta Americana
Happy 27th Anniversary to Us And what a great way to celebrate, but in our favorite resort with our favorite people Like, I always said, if I could give it. 10 stars I would. We always keep coming back, but not only because we love the resort, but the people that work and give us such a genuine welcome . Wanted to give a great thank you to “Captain Mexican” Alejandro and his amazing avengers Andres, Both Juan Carlos, Jesus, Gaby, Abigail @ Buffett restaurant Also our delicious dinner at La Joya Jesus , Fernando and that wonderful chef Miguel Dzul was so kind and celebrated our special night w beautiful dessert That fun Mariachi dancing “báilalo Rocky” And how can I forget the awesome waiters at the main pool See you all Soon Again
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Jun 21, 2025
Couples vacation
Amazing experience with fun adventures. Highly recommend. The services was excellent and their attention to detail was admirable. Angela was helpful for excursions. A trip to remember, as well as the jungle tour, boat ride, and the trip to the cenote. Special shout out to Alfredo with our check in services. Special shout to our dining hosts nyiya and kaido.
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Jun 21, 2025
Great staff
There is excellent service throughout the resort. A special shout out to Henry, Aresby, Donicl, Elaudio, Nayele, Geovony from the buffet team, who ensured that we get everything we need. I will definitely be visiting again soon.
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Jun 20, 2025
Exceptional Staff and Experience
The staff here make the entire experience. We stayed for 2 weeks with our young children and part of it with my parents. The hotel shows some signs of wear, as normal with older resorts, and some things could use a few updates. But it is kept very clean. Our room was always cool after the first few hours (they may turn off the AC for deep cleans between guests). We were upgraded to an ocean view room upon arrival without charge. Our TV had a large section of the middle where the picture went out, and within 20 minutes they replaced our TV with a new one. Room service was never more than 35 minutes wait time. The wait staff in the pool areas were friendly, attentive, and never left drinks empty. The staff at the bars and restaurants were exceptional. Especially JAIRO at Rosato Italian restaurant- he went above and beyond to take care of and entertain our kids, make things fun, and keep the drinks and food right on time- including bringing out chocolate milk, milkshakes, and early food when our kids started getting restless. Some of the best service we’ve ever had at any restaurant anywhere! We returned to Rosato multiple times just for Jairo. And his manager and hostess Rebeca and Yadira were great as well. But all of the staff at every restaurant was truly great. We always found delicious food at every location, and if there was something we didn’t like we had no issue requesting something else. There were portions of every restaurant menu that had up-charge options, but we never needed to purchase anything extra to have a great meal. The beach, just like the rest of the area, is struggling with seaweed, rough waves, and erosion. For us, this was the only disappointing aspect of the whole trip through absolutely no fault of the resort. We definitely hope to return one day!