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Hotel overview

Get exclusive perks during your getaway at Fiesta Americana Condesa Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:
• $50 food & beverage credit per room
• Early check-in/late checkout

Credit applies to any applicable restaurant surcharges such as fine cuts, lobster, bottled wine. Does not apply to other hotel services or outlets. Five-night minimum stay required.

Step into an atmosphere of casual elegance and personalized service during visits to this inviting beachfront retreat. Nestled in the heart of the Hotel Zone, guests enjoy contemporary Colonial-style décor complimented by a full-service spa, upscale restaurants, an exciting kid’s club and a bi-level sun-deck with three Jacuzzis and a massive swimming pool.


Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 1989
Last Renovation: 2018
Accessible rooms: 1
Floors: 8
Total rooms: 507


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The state of Quintana Roo will be charging a sanitation tax of $4.20 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 15272 reviews
  • 1.0 star tripadvisor rating

    Disgusting!! old outdated hotel. smells like mildew, no AC. Food is awful. not all inclusive , Upcharge you for the good food. we left the first night and booked somewhere else. it felt like a motel 6!! Worst hotel i have EVER stayed in. Gave us a "king" bed which was just two small bed pushed together. sheets didnt even fit. mattress was stained yellow.

    Jun 07, 2023
  • 5.0 star tripadvisor rating
    Outstanding experience

    Me and my husband had never been to Mexico and at an all inclusive resort before. We ended up choosing the Fiesta Americana Condesa because of the wonderful reviews it had. Dare i say, it was even better than the reviews. From the moment we walked in, we received top notch service - from the bell man, to the front desk, to room service, service at the restaurants, etc. Everyone was extremely sweet and helpful. This vacation was important to us as it was our first baby moon and we knew we wanted it to be special. And it turned out to be even better than we hoped for. Gloria from the Photo Team did a phenomenal job capturing our maternity photos as well. The room was wonderful. We had an Ocean View King Size and the room service gal did a great job every day, even with a turn down service. I loved the pool server (i believe his name was Alberto), great service, great smile. The food was outstanding, i was very pleasantly surprised. I have travelled around the world and didn't expect much from an all inclusive resort, but i was blown away at how good it was. The shrimp quesadilla and the fish taco at the Cevicheria were outstanding. I also tried their Italian, Argentinian, and Thai Restaurants. Also great. Make sure you make reservations ahead of time. We were told that at check in and had no problem reserving tables for the 4 nights we were there. Otherwise you can enjoy their Dinner buffer, for which you don't need a reservation (which we also tried), and did not disappoint. Yes, there are options on the menus of those dinner restaurants that cost money, so just pay attention and choose from the all inclusive options. We can't wait to go back. Thank you Fiesta Americana Condesa for such a memorable vacation.

    Jun 07, 2023
  • 5.0 star tripadvisor rating
    First time in Mexico

    The hotel and food choices are absolutely great to say the least. Staff and entertainment team are amazing, especially Sarah who welcomed us, she was so so kind and gave us a mountain of helpful information that made our stay even better. If you need anything throughout your stay she’s definitely the girl to go to! Definitely recommend this place for families, couples or even solo trips

    Jun 07, 2023
  • 2.0 star tripadvisor rating
    Front Desk check in not helpful

    check in struggle, online reservation was not clear and staff was not helpful when it came to amount of people in room. Room keys, bracelets kept shutting off and several trips, during our 3 day stay we were unable to enter our room, annoying. Restaurants were reservations were required had no idea we had to pay to upgrade certain meals NOT ALL IS INCLUSIVE. Room reserved was ocean view an d ended with Garden view and NO AC working properly, which in turn made the room smell muggy, humid bed, clothing and sweating walls. no price adjustment made, no help from front desk staff. Otherwise Food, lobby staff very nice, except for pressure from the time share staff to show site and get pricing on them. Food was exceptional, bar, pool and beach very nice, Needs improvement on fun pool side activities.

    Jun 06, 2023
  • 5.0 star tripadvisor rating
    Wedding weekend

    We had an amazing time at the Fiesta Americana for our wedding - Miriam and Cecilia in the wedding department helped us have a wedding of our dreams. It’s a smaller property - which we enjoyed with all of our guest! The food was wonderful and the beach was spectacular- they did a great job at cleaning up the seaweed !

    Jun 05, 2023