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Hotel overview


Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.


Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.


Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and  a robatayaki style and sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. 

Share robata on the terrace or order handcrafted stand-outs like sea urchin eggs, octopus and abalone at the 14-seat sushi bar over artisan cocktails at Binchotan: Bar + Grill and indulge in a hearty, extensive a la carte breakfast menu at Orchid Court filled with classic dishes, Hawaiian go-tos, fresh pastries, and seasonal fresh fruit. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.


Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.


At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.


This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 16
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $48 (plus tax)per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum Self-parking fee of $38 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory Prices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel-imposed resort fee inclusions:

- Wellness classes. Weekly wellness activity calendar available at fairmontorchid.com

- Shuttle bus service within the Mauna Lani Resort.

- Golf Valet. Handling and storage of personal golf clubs during your stay.

- Branded reusable water bottle for each registered guest per stay, to be filled at purified water stations located throughout the resort.

- Coffee and tea service in the lobby between 5:00 a.m. and 6:30 a.m. (New)

- Hawaiian Cultural Classes & Resort Activities. Weekly activity schedule available at fairmontorchid.com.

- RunGo guided tours. (NEW)

- Lei greeting upon arrival.

- Snorkel equipment rental for one hour (available to each guest, per day—resort use only). Guests who purchase Fun & Sun passes may sign out snorkel equipment multiple times per day.

- Pool amenities (sunscreen, water, and fruit service).

- Washer and dryer usage, including product. (NEW)

- 45-minute photo session with Pacific Dream Photography. Reservations required. Photos available for purchase.

The Resort Experience Fee will not include overnight valet or self-parking. Nightly parking charges will be:

Self-Parking: $38.00 plus tax 

Valet-Parking: $45.00 plus tax 


Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 6159 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    5 Star Experience

    Perfect hotel in terms of rooms & activities & staff. The rooms are large. Free pickleball, snorkeling, yoga and other activities. The property is gorgeous full of flora, water ponds, path ways & ocean views. The beach shack has canoeing, scuba & snorkeling. Loved our stay!

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Hospitality plus

    Wonderful hotel, especially the setting. One of the best beaches for swimming and snorkelling in this area. Food was very good, especially the breakfast buffet. Pool was great and we really enjoyed the walking trail along the ocean. The sunsets from this place were incredible. Thank you to all the staff, the service was over the top.

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best staff ever.

    My wife, daughter and I just checked into the Fairmont Orchid and had the absolute best experience ever with a hotel front desk staff. Sherry was so accommodating to our crazy, indecisive requests and moved all these reservations around so we could move to a different room on the other side of the hotel which we didn't like once we saw it, and ended up at the original room. She couldn't have been nicer and had every right to be annoyed and we are so happy with our beautiful room with a beautiful view for our family vacation. She truly made it special. Thank you Sherry, and thank you Fairmont Orchid, this is why we come back every year.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great facilities, great service

    We stayed here for a week - a couple key highlights for us: 1. Breakfast is a must - it’s so good but I’d get the package before you arrive otherwise it’s very expensive. 2. Snorkeling in their private beach is more likely to get you a turtle sighting than anywhere else on this side of the island! 3. Pua at the front desk is an absolute rockstar. She helped us when their laundry machine went faulty (I mean it legit was disgusting) and when we needed a gratuity room to shower in on our last day. If we ever come back to the big island, there’s only one place we want to stay.

    Jul 05, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Stay elsewhere

    We stayed here for 4 nights in June. I believe the room was 2246. This is a 3 star hotel at best pretending to be a 5 star and I travel quite often. The lobby and main areas were clean and check in was okay. Staff is nice. The years of poor cleaning was apparent in our room. The room appears clean from a distance when you walk in. The patio furniture hadn’t been cleaned in weeks or months. There was hair on the bathroom walls and walls of the shower, toilet base smelled of urine, and caked up dirt in places not being cleaned regularly. Bathtub was rusty and needs to be refinished. Shower tiles full of mildew, worse than a college dorm. Linen and towels are obviously laundered, but they are old, thin, and need to be replaced. There were 4 of us but every single day we had to call for towels because they would only stock a set for 3 people for some reason. The pool is nice. Use of the laundry facilities is included and was utilized by us. We appreciated that. They also charge $38 a day for self parking, but parking is included in the resort fee at Fairmont Kea Lani in Maui. That location is a true 5 star resort and a gem. If I visit Big Island again, I would not stay here. For the prices, rooms need to be overhauled asap. We bypassed the time by not spending a lot of down time in the room. The one and two star ratings are accurate.

    Jun 26, 2025