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Ratings & reviews
TripAdvisor traveler rating
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Not horrible but was expecting better
Amber the breakfast host was Amazing! She was friendly and kind. She greeted us with a smile and was helpful with my mom and fixed her breakfast. Amber was great overall however other staff was not. From checking in the lady there was unpleasant. No greeting no information about parking, or breakfast. And when asked it seems as if we were bothering her. There was no bedding for the sofa bed in the room and no extra towels. The Valet guys were pretty good too. My experience was horrible but it definitely could have been better. Amber was the first kind and smiling staff member I’ve seen and the most hospitable.
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Hotel was ok but good breakfast
The breakfast host Amber was very pleasant. She assisted my disabled mom with her meal and continued to check on us throughout. Amber was exceptional and made our experience great. On the other hand, the front desk staff was very impolite. At check in, the seemed cold as if they didn’t want to assist me. Not even a greeting when I waked in. They didn’t provide me with any information such as parking or the breakfast. I called for additional blankets and the person seemed bothered that I called and asked for anything. I give Amber a 5 and the overall hotel a 1.
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Great Service
Aracely Alvares was a very nice attendant who with her service made us feel very welcome as if we were at home. Great service
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Noah- good guy
Noah, the breakfast chef prepared my omelet very well and with a big smile. Comes in ready to serve hungry guests in the morning.
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Gorgeous Lobby, Great Restaurant & Breakfast
We are fans of Embassy Suites. They may not be the top of the line in luxury but they offer comfortable rooms with great space to spread out and breakfast plus happy hour snacks. The location here was excellent.