TripAdvisor traveler ratingbased on 1655 reviews
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Ratings & reviews
TripAdvisor traveler rating1655 reviews
This is my second time staying at this particular Embassy Suite hotel. Last year we had a wonderful experience so we booked again when it was time for my daughters dance competition. I LOVE the convenience of the digital key for check in and for check out. It made it a very easy transition into the room and out of the room. Once we arrived into our room it instantly smelled. It smelled like mildew and or cat urine. We had an adjoining room and the adjoining room also had an overwhelming disgusting smell to it. On Saturday, we utilized the breakfast bar and found two moldy pieces of bread put out for customers to eat. We instantly left and wanted no part with the rest of the free breakfast. After a long day at the dance competition we decided to come back and eat at the hotel. Once again, extremely disappointed. The gentleman behind the bar stated he would come take our orders. However, we waited 15 minutes and asked him again if he could take our order. He eventually came over. The restaurant was out of many items, the fountain drinks were terrible and watered down, the quality of the food was terrible. We had to send back burgers several times due to them coming out raw. Comparing our two stays from last year and this year its like night and day. Im not sure if we will return next year.
Winter get away.
We were very happy with our stay at the Embassy Suites Cincinnati Rivercenter. We would highly recommend staying there. The Breakfast Buffet was outstanding with a very nice selection of foods to chose from. Nice walk across the bridge into Cincinnati from the hotel. We read previous reviews,, that some were negative, on trip advisor but decided to stay anyway and we are very Happy we did.
Great hotel in a great location
Hotel is in a good area. Staff is friendly and accomodating.Free cooked to order was very good. Shuttle to downtown was very helpful. Views of the river and downtown Cincinnati a nice perk.Would love to stay again!
We've stayed here many times, but this was the worst stay: dirty toilet upon arrival, no trash emptied during our stay, and an uneven/non-level bed. The breakfast and evening reception were good, but the hotel needs to work on crowd control.
Great location and view
Enjoy staying here. Overall needs a little updating and pricey because of the location but it's worth it! We enjoy Embassys for their perks. This location is on the river w a beautiful view of Cincinnati. One can walk from hotel across the neighboring bridge to access Cincinnati's Smale's park, Reds stadium and lots of food options.