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2842 reviews
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Apr 16, 2025Girls Trip to Charleston
Great place for a group of friends. The reviews are varied on this one. I enjoyed our stay. The room is a little run down, furniture is nicked up. But it was comfortable, clean, and quiet. The evening drinks and appetizers were great. Central location downtown was what we were after and it did not disappoint. We walked everywhere from the hotel. My friends enjoyed the breakfast each morning - the bacon was excellent!
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Apr 10, 2025Terrible for accessibility.
Do not stay here if you need a handicapped room. My daughter reserved one since her husband is in a wheelchair. When we checked in the had given it to someone else. They promised to move them to an accessible room the following day, and they did——-but the shower did not work—the water wouldn’t turn on. Both needed up having to shower in my room. My son in law could barely get in the bathroom and couldn’t turn his wheelchair around. Totally unacceptable.
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Apr 05, 2025An embarrassment to the Hilton portfolio of hotels
The only thing this hotel has going for it is the location - close to King Street shopping. Other than that, it’s pathetic. While I appreciate that it’s in Charleston’s ‘historic district’, it appears that the hotel hasn’t been updated since shortly after the Civil War. Everything about it is incredibly worn and outdated, from the carpets to the furniture to the peeling wallpaper to the rust and stains around the shower to the TVs that have to be at least 15 years old. And if the condition of the hotel isn’t bad enough, our room was without water for several hours due to a leak on the first floor that caused them to turn off the hotel’s water. Thank God we were only staying at this hotel for one night — otherwise, we would’ve moved to a different hotel. I’ve been a loyal Hilton Honors Diamond member for roughly 20 years, and this is one of the worst Hilton properties I’ve stayed at. It’s absolutely unbelievable that they’re charging $350+ per night for this hotel — it’s not worth more than $100-$125/night.
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Mar 24, 2025
Awful accommodations- needs major renovation
Probably the worst hotel I’ve ever stayed in. The hotel is OLD and in bad need of full renovation. Carpets, walls, bathrooms, furniture and the beds were awful, dirty and downright ugly. The furniture is banged up, chipped, chairs were filthy and the bed mattresses had springs that poked you. DO NOT BOTHER staying here.
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Mar 03, 2025
Great location !
This hotel is an historical building in an historical location. This is a great location for tourist and offers some great amenities and accessibility. Being an Embassy Suites there was a nice breakfast and evening reception. The staff are friendly (shout out to Sheldon the night valet even though we didn't have a car!) There was construction equipment around part of the hotel (yet we saw no workers or work) and the pool is closed until whatever they are doing is complete. Yes the building is in need of a refresh but it was very clean and the staff very attentive. Near King Street with shops, restaurants too.