Hotel overview

Property 100PCT Non Smoking The Embassy Suites Historic Charleston hotel is a grand restoration of the original Citadel Military College which is listed on the National Register of Historic Buildings. This full-service upscale all-suite hotel is walking distance from the Charleston Music Hall the Charleston Visitor Information Center the Charleston Museum the Charleston Marketplace the South Carolina Aquarium the Dock Street Theater the King Street Shopping District the College of Charleston and the Medical University of South Carolina. Fort Sumter the Charleston International Airport and the North Charleston Coliseum are within a short drive. Guests of the Embassy Suites Historic Charleston SC hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager*s reception. High-speed Internet access is available throughout the hotel. A lush 5-story atrium with a 12 foot fountain exposed brick walls hardwood floors and plenty of furnished nooks provide a place for quiet conversations. The Embassy Suites hotel offers two-room suites each with two telephones two televisions iron and ironing board microwave refrigerator in-room coffee maker. Complimentary cooked-to-order breakfast in the morning and manager*s reception in the evening four whirlpool suites concierge services room service bell and valet services outdoor pool and garden courtyard workout room and meeting facilities are also available.

Property information

Year Built: 1996
Last Renovation: 2009
All rooms non-smoking: 153
Floors: 5
Nonsmoking rooms: 153
Suites: 143
Total rooms: 153
Total rooms and suites: 153

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Hotel details

Dining

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Amenities

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Activities

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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: CHILDREN 18 YEARS AND UNDER stay free in same suite with parent.
Kids Stay Free Policy Maximum number of children per paid adult: 0
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

3.5 2506 reviews
  • 3.0 star tripadvisor rating
    Loved the lobby!

    We enojyed a 2 day stay here and were thrilled with the lobby area and staff upon check in. They are just renewing their acquaintance with Customer Service during the age of Covid 19, so the perks that usually are available were not. The did their best. The friendly service was top of the line. We loaded up the cart and headed for our room, however we got stuck in a malfunctioning elevator (we never had this happen before ) and it took them 15 minutes to get us out. Monica was the savior and continued to be kind, she brought us water and a few snacks, unloaded the cart with us and took it back downstairs. There was nothing that we needed, that she wasn't prepared to do, We got into the suite and made sure the roll in shower with a seat was as we requested. However, the rest of the room was old, dingy and the bed was so awfully soft that it was like a rocky waterbed. Had we not been so tired from the 6.5 hour drive and elevator fiaso, we would have requested another room. If the other rooms are done with carpets as stained, furniture as tired and old and a mattress wornout like M114, then they need to be renovated immediatrly! Again, the other areas were beautiful, the setting was very convenient for our purposes, the valet parking ( especially Alex ) superb and the breakfast was certainly adequate under the circumstances. As I said before, the staff was very gracious. Upon checkout the receipt did not reflect the one night that was to be compensated for the elevator fiasco and needed to be corrected, but all in all, we enjoyed our stay in this historic enviroment and would love to stay here again after some upfit of the rooms is done.

    May 23, 2020
  • 1.0 star tripadvisor rating
    Birthday visit

    It is a property that is sorely in need of updating. One room had no windows. The staff was adequate but the rooms were abysmal. Furniture in need of repair, bed was lumpy. The rooms gave the sense of not being adequately clean. The bathrooms were old and dated. I will never return to this property.

    Apr 03, 2020
  • 5.0 star tripadvisor rating
    Wonderful Experience

    We booked Embassy Suites solely for its location to Downtown. Upon arrival, we were pleasantly surprised by all it had to offer. The friendly, professional staff, in every area couldn’t do enough to enhance our stay. The complimentary breakfast includes cooked to order omelettes. The Managers Reception in the evening was a pleasant social event. The staff we encountered, especially Kristy, Beth, Alex & Earl, are very knowledgeable about things to do & restaurants. We highly recommended this hotel.

    Mar 15, 2020
  • 4.0 star tripadvisor rating
    Nice, but needs updating

    This is a very unique hotel in that it is built within a historic structure--the original Citadel. It's really quite a stunning building, and the public areas are gorgeous. The service is also excellent, as is the food. The rooms are typical of what you'd expect at an Embassy Suites in terms of layout, but they are very dated. Clearly they have not been fully updated in a long time. They badly need new furniture, televisions, carpeting, and most of all beds. Like all downtown Charleston hotels during tourist season, the price for these rooms are quite high, and I don't feel that price entirely justified without a refresh of the rooms.

    Mar 14, 2020
  • 4.0 star tripadvisor rating
    Perfect location for touring

    This hotel was in the perfect location for touring. We could walk to almost all tourist sites, were close to a ton of restaurants and nightlife. Great, friendly and attentive staff. Evening happy hour and morning breakfast are included and were a really nice treat. The ONLY thing that wasn’t perfect (not the fault of the hotel but did impact my experience so has to impact the rating) was that our room was on the first floor adjacent to the street that ran along the side of the hotel (I think Hutson?). It was a pretty noisy street throughout the night. We got used to it bu the 3rd night but the first 2 were a little rough. Would definitely stay again!

    Mar 13, 2020