TripAdvisor traveler ratingbased on 11060 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
•In-room Keurig® coffee maker with Starbucks® K-Cup® Pods
•Unlimited local and toll-free calls
•Access to Fitness Center
•Access to outdoor pool (May through October, weather permitting)
•Two bottles of water
•In room safe
•Covered self parking
•Concierge notary services
•Boarding pass printing
•Safety deposit box access
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
CAPITAL PROJECTS SURCHARGE: A mandatory fee will be collected and payable directly to the hotel at check-in.
Ratings & reviews
TripAdvisor traveler rating11060 reviews
My Favorite Reno Casino
This had become my favorite Reno casino because of their table games. A nice selection of variations on Black Jack with good table limits. Very friendly dealers and pit bosses. A few too many hookers wandering around.
One of the nicer hotels in Reno
Eldorado brings an upscale feel without breaking your bank (unless you go to town in the casino ... LOL). The casion is large, spacious, and well staffed. The variety of restaurants gives a variety for everyone to choose from. Add in good rooms, live music, and a laid back feeling, ... you have a winning combination in the heart of downtown.
Entertaing and relaxing time
For me it is like a home away from home, relaxing and enjoy playing machines. There are so many you can do. Most of the shows and activities are entertaing and the food is beyond compare. The rooms are well equiped with all necessities you need . Clean and comfortable
My husband and I stayed at the El Dorado for the first time during President’s Day weekend. The desks clerk was courteous and knowledgeable. We had a great view of the Reno Aces ballpark. The windows in the room were huge and there was a lot of light in the room. We stayed in the king supreme room and it was a good size room. I enjoyed the small couch and the separate table next to it. The light in the bathroom was good and I appreciated the magnifying mirror located on the wall near the sink. The room was exceptionally clean and the decor was elegant. We will be returning to the El Dorado!
Wonderful Valentine’s Day Overnighter
This is the second time my boyfriend and I have stayed at Eldorado and we were just as pleased as the first time. The rooms are clean, the beds are comfy, and the prices are good for what is offered. The staff is also kind, as well, which is a huge factor for me as I used to work in hotel management and customer service can make or break a stay. Kudos on the kindness, professionalism, and willingness to help! The ONLY thing I can comment on that needs A LITTLE work is attention to detail. I placed an order for a Sweetheart’s Package (roses, chocolate strawberries, and champagne) through Room Service a week prior to our stay and was told everything was taken care of. I’m glad I double checked earlier on during the day of our arrival because I was told there was no order for this, which was a bit annoying as I’d provided a credit card number and all. While this was a minor annoyance that I’d have liked to not have experienced, the woman who helped me was super sweet and made sure she took care of everything. Despite this small snafu, when we arrived, the setup was so pretty and everything I’d hoped for! My boyfriend was surprised and loved the cute heart of rose petals on the bed, the delicious sweet treats, and the excellent champagne! The care taken by whomever set up was great and made up for the mistake. I know things can get crazy around certain holidays, I’ve dealt with it first hand, that’s why it’s was a small deal, but still worth noting should management support staying on top of things. Otherwise, we had a fabulous time, we’ve decided to make this our “go to” hotel for future stays, and we will be returning as soon as we can for much needed relaxation and fun!