TripAdvisor traveler ratingbased on 11062 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Hotel Mandatory hotel imposed resort fee inclusions:
•In-room Keurig® coffee maker with Starbucks® K-Cup® Pods
•Unlimited local and toll-free calls
•Access to Fitness Center
•Access to outdoor pool (May through October, weather permitting)
•Two bottles of water
•In room safe
•Covered self parking
•Concierge notary services
•Boarding pass printing
•Safety deposit box access
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
CAPITAL PROJECTS SURCHARGE: A mandatory fee will be collected and payable directly to the hotel at check-in.
Ratings & reviews
TripAdvisor traveler rating11062 reviews
We had to get away since we hadn’t left home for months. We took Amtrak from Sacramento to Reno and spent 2 nights at The Eldorado. It was the perfect location. Only a five minute walk from the Amtrak station. The person who checked us in was friendly and helpful. Our room was large. The bed was quite comfy. It was quiet and the A/C kept us cool even though the weather was hot. I really liked that The Eldorado, Silver Legacy, and Circus Circus are all linked so you don’t have to walk outside to get to each venue. Not all of the restaurants and stores were open due to Covid restrictions but we found great places to eat. We had GREAT sushi at Sushi Sake and enjoyed Happy Hour at Brews Brothers. I would highly recommend The Eldorado for a nice getaway.
The staff was extremely nice and professional. Check-in was fast and the attached parking garage made it very convient. The room and bathroom was large. My complaints would be the wall thermostat was difficult to read and set. And the shower needed updating and water pressure was lacking
Reno Road Trip
Outstanding stay, Reno Road Trip!!!! Reno is open, and happy to see folks. We were up for a visit, and totally enjoyed our stay. Everything was outstanding. Reno has changed and the Row is not crowded as a normal summer rush. Very relaxed, very clean. From check in to our room, and check out no issues at all. Thank you Eldorado!!!!
Not comfortable in assorted ways
We came to Reno to get some work done, but since we hadn’t been anywhere in a while due to the pandemic. Overall staying in a hotel is supposed to be low risk and because there were some killer deals combined with probably not taking a real vacation this year, we splurged for the biggest suite available. The pictures looked good, it was highly rated, was conveniently located, and I was impressed with the described Covid precautions so we went for it. We arrived pretty late so we just wanted to get in and get food. No valet understandably, no room service, also understandably. We were given an info sheet with all the food options available and told we could call in an order and pick up that night. Except everything on the sheet was already closed. Fortunately we could see Mels Diner from our room so we placed an order there and walked over to pick up. Masks are being “worn” and they took our temperature at check in, but many are wearing their masks under their noses and sometimes chin. They are not checking temps when walking into the casino nor is there staff enforcing mask wearing. The room is spacious and the views are nice. However, the room smelled like stale cigarette smoke, which was annoying. I always choose nonsmoking rooms but I didn’t get the option when booking and the front desk didn’t ask so it seems like they are tired of trying to enforce it. As expected, no housekeeping until after we check out, but options for additional towels, etc if needed. There was plenty in the room though. The bed is soft/broken down. Didn’t bother me as much, but hubby had a sore back when we got up. Cleanliness in the room was just ok. There’s spots on the windows where you can see the imprint of other people’s faces/heads. Sheets had small stains on them but at least they were laundered and there was no bedspread to worry about, which was nice. And not having a mini bar (another Covid change?) meant we had a fridge at our disposal. The worst thing is that in the middle of the night I kept waking up smelling strong cigarette smoke in the room, which was concerning. We are trying to be as careful as possible (I’m working from home, we always wear masks, don’t eat out, avoid groups and mostly stay home) for multiple reasons and eliminated any properties who didn’t have a covid statement on their website. With a pandemic that is mostly spread through breath vapor and droplets, I’m very uncomfortable with the idea that our room is possibly connected to others through ductwork. I’m really hoping there is another explanation. The price was very reasonable but this experience has made me reconsider travel during the pandemic.
My Favorite Reno Casino
This had become my favorite Reno casino because of their table games. A nice selection of variations on Black Jack with good table limits. Very friendly dealers and pit bosses. A few too many hookers wandering around.