Wish you were here?

Hotel overview

Known for its excellent personal service, this superior hotel is one of downtown Reno’s most enjoyable gaming resorts. Enjoy excellent amenities including spacious guestrooms, unique shops, the latest slots and table games, an inviting microbrewery and an upscale Martini bar serving over 102 varieties of the popular cocktail.

Location

Downtown Reno
Reno Tahoe International Airport (RNO) : 5 miles

Property information

Year Built: 1973
Last Renovation: 2018
Accessible rooms: 14
Floors: 26
Total rooms: 815

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory At least one guest must be 21 years of age or older to check into hotel.
Advisory Clients attending a convention may not use this package for their hotel stay.
Advisory Mandatory City of Reno-Imposed fees: A $3.00* nightly Tourism Surcharge will apply and be charged and collected by the hotel either at check-in or check-out. This fee applies to every night of your stay regardless of the promotions included in your booking. *Subject to change without prior notice.
Advisory As the summer season is coming to an end, we want to ensure our guests are properly advised about the summer pool closure.
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: 36.95 (Plus TAX) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum Valet-Parking fee of $15.00 per room, per stay, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:

A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

- In-room Keurig® coffee maker with Starbucks® K-Cup® Pods

- In-room bottled water

- Unlimited local and toll-free calls

- Airport shuttle service

- Fitness Center access for two daily

- Fitness Center access inside The Spa at Silver Legacy

- Pool access

- Printing of boarding passes

- Notary services

- Self-parking

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

CAPITAL PROJECTS SURCHARGE: A mandatory fee will be collected and payable directly to the hotel at check-in.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 11225 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Eldorado A+

    This is not my first time visiting the Eldorado. It's one of only two hotels I'll stay at while in Reno. The other just happens to be the Silver Legacy, also part of The Row. I Highly recommend both. I'm always greeted with a smile, and have never been treated like I was anything less than a valued guest.

    Apr 17, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Worst experience ever. What should have been a relaxing stay, turned out to be a stressful and frustrating experience.

    Check in today 4/6/25 @ 4pm. Room given 672 was reeking of cigarette smoke. Transferred us to 661, A/C not woking. Engineering came 2x to fix but can't fix A/C, still 74 temperature. My husband went downstairs to ask to be moved to a different room but front esk refused to process asking for my I.D. THI WAS 8PM already. I called front desk and talked to the supervisor. I complained that the first room change, they didn't asked for my ID, but this 3rd move, they refused to process room change without my ID. I was upstairs in the room with our luggage while engineer was hopelessly fixing the A/C. A tremendous inconvenience for us disabled seniors to be Transferring rooms 3x and going up and down to process change since it it the Hotel's incompetence and lack of customer service and poor facility. Ven talking to supervisor didn't do us any good. Excuses after Excuses. Our first time staying at El Dorado Reno and what a nightmare and worst experience ever. ​

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Went to do a visit at UNR. Will never stay here or recommend this place and we travel a lot.

    Dirty rooms and hotel. Terrible service minus bartenders and restaurants. Check in was a disaster. Got to our room took 44 min to get ahold of bell desk to get our luggage. The bathroom was disgusting called 4 times no one ever came to clean it. Ordered room service since the restaurants were closed when we arrived called 3 times to check on it no one could give us an answer. Never got it. Up charges for everything $8 for a coke in the vending machine 25$ a night for a roll away bed. Have to request housekeeping and towels. We paid for a king suit and was not worth any extra money. Lots of transients in the casino makes you feel uncomfortable. Will definitely never come back here.

    Apr 06, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    So so stay

    The suite is dated, the bed and pillows very worn out, but the ice machine making ice and echoing down the hallway from 1-2am and waking up to the lound vanging of window washers at 830am on the 22nd floor was absurd. Staff is all very friendly, all in all a decent stay, minus the multiple sleep disturbances that occured during a stay designated for rest and relaxation.

    Mar 25, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Never again

    First trip ever and won’t be back, hotel room was awful. All of the doors/drawers on dresser were broken/unalinged, room was dirty, TV remote had filth on it, nightstand had unknown filth splattered on it, no hot water and tub didn’t drain. Horrible service at Cafe Central as well.

    Mar 20, 2025