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Hotel overview

Indulge in the Karisma Gourmet Inclusive® Experience at nine elegant a la carte restaurants and four gourmet corners. Every meal is prepared to perfection. Chill out at the Bellinis Bar, which serves a variety of Bellinis in a contemporary lounge ambiance. During the day, enjoy premium cocktails, refreshing beverages, and gourmet snacks at the swim-up bars. Venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.
Rest your head in one of the luxurious suites. Accommodations range from spacious garden-view suites to extravagant swim-up suites. Every suite includes a  relaxing hot tub, a daybed on the balcony, and 24-hour room service. Look out onto the beautiful blue sea and lush tropical gardens and just relax. There are no worries here.

Luxuriously romantic, stretching on a secluded beach, the resort provides indulgences from gourmet cuisine, luxury swim-up suites, to a lush health club and personalize concierge service. Guests staying at El Dorado Royale can venture a few steps down the beach to enjoy access to neighboring sister properties, El Dorado Casitas Royale and Generations Riviera Maya.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 20 miles

Property information

Year Built: 2000
Last Renovation: 2007
Floors: 3
Total available rooms and suites: 476

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Note: Although the hotel offers over a mile of sandy white beach, some of the area is not swimmable due to protected coral. There is a swimmable area and also a unique natural saltwater pool on property.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 17027 reviews
  • 5.0 star tripadvisor rating
    Wonderful 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

    Daniel and Monica were wonderful and helpful guides during our bike tour. We had a great experience, especially our mom, who definitely appreciated the help. Overall, I would recommend this tour during the first few days of your stay because it allows you to explore the whole resort.

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Awesome activity for the family!

    David and Monica were the best tour guides for the bike review! We had the best time with the entire family. It was such a great experience and we recommend it to everyone staying at the hotel! You won’t regret it :)

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Bike Tour

    Did the one hour bike tour with Daniel? Lots of fun lots of great information.! Monica did a wonderful job of keeping the large group together! I would highly recommend doing the tour! The view from the Sky Deck was amazing!

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Bike tour

    Daniel guided our bike ride and it was awesome. He was great. Awesome views. Monica also was great. Would highly recommend this resort for a fun get together, the show in guacamayas was so awesome with danna kenedi

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Great experience

    Daniel was amazing. Daniel had a lot of facts, stories, and jokes to tell us. He was very accommodating to such a large diverse group. He was able to answer all the questions that we had during the tour.

    Jun 04, 2023