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Hotel overview
Get exclusive perks during your getaway at Dreams Tulum Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• Beach bag
• 50% off romantic dinner
Valid in Preferred Club and Presidential Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts
in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique selling points:
• Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.
• Boasting luxurious swim out suites, some designated for adults-only, with bar service available
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding
chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
11464 reviews
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Jul 12, 2025Ok. But would pass
This location is OK but for the money, I would definitely recommend other resorts. The pool has a great deal of damage. No premium drinks at pool bar the picture show multiple kids slides. This is misleading and does not exist on site. Food was OK but I’ve had better at cheaper resorts not to mention the constant haggle of asking you to go to a timeshare presentation.
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Jul 12, 2025
Price gouging and false advertisement on rooms!
I'm a UVC member and this was one of the worst locations I've been too. I've been to other "Dreams" resort in the area. My son got married at the location. I paid for a suite only to find out that my room was nothing like the photos ( it didn't even have a couch). My guests had better and nicer regular rooms. Extremely disappointed in the "price gouging"-$23.00 for mosquito repellent! Which was needed...we were getting destroyed with the infestation of mosquitoes. The seaweed could have been removed like other resorts. I understand they're saving the turtles, etc.. but when people are already paying thousands...my review is solely based on that. The staff-like always-great!
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Jul 12, 2025Excellent team!!
Excellent entertainment was soo amazing they made sure we had a blast every minute!! Will visit again for sure!!!!!!!!!
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Jul 11, 2025
Friendly entertainment team!!
The entertainment team here is awesome. They do a fabulous job encouraging engagement from guest and making sure everyone knows what is scheduled each day (Thank you Ingrid!) My only suggestion would be updating the app with additional information about the events with what to expect and how to participate.
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Jul 09, 2025
Great Entertainment!!
Erick, Victor and Ricky were the best entertainment and made us feel right at home. They also offered recommendations for daily trips off the resort, 10/10 and would come back for them alone!!