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Hotel overview
Standard Package + Upper Room Amenities
Valid in Preferred Club and Presidential Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.
Unique selling points:
Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.
Location
TulumProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
8598 reviews
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May 26, 2023Destination Wedding
Excellent choice for a family/friends wedding. Reasonable cost for services received. Clean everywhere. Feeling of safety. Beautiful scenery. Entertainment for all ages. Very friendly employees. Good food, many choices. Explorer club for my grandchildren was excellent, caring, safety conscious young ladies, with our children.
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May 25, 2023Fun Girls Getaway
The staff was exceptional. They engaged with guests, smiled and always asked how they could help. We had a relaxing time at the spa--is is a must experience. The evening entertainment dazzled with light and fire, and showcased amazing talent. We had a fun time!
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May 25, 2023
many memories made!
Thank you to Dreams Tulum for providing such a beautiful space for our group of friends (15 total), many memories were made! The location was beautiful! Shout out to Ricky for seriously upping the energy and providing us so many laughs and entertainment! Thank you, Guadalupe, for never skipping a beat and taking care of us - always had a drink in hand! Also, thank you Rogelio for always helping us arrange transportation, and the great recommendations! Also super cool that there are kayaks and snorkel gear to use at our leisure! One wish would be that they served your food pool/beachside, but honestly it didn’t deter us from having such a great experience. Thank you!
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May 25, 2023
Can't wait to get back
Loved the resort and can't wait to return with my family. I had a great time and got a GREAT tan while in Tulum. Staff is super friendly and helpful. Be mindful of local animals and do not feed the animals.
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May 25, 2023Don’t stay here
Had problems with the bathroom for 3 days. No resolution until night before check out. We got moved then. Was not able to have a shower for 1 day. Asked for a refund of the days when had a non working bathroom. Got the run around. Still have not heard anything. Food was not that great. The only thing that was really great was the spa, beach and pool