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Hotel overview

NEWLY RENOVATED.

• Brand new minimalist architecture and décor, indoors and outdoors, with a tropical feel
• A brand-new water park with slides
• A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean Sea
• A brand-new gym located in front of the main pool
• Spectacular accommodations including beautifully refurbished, well-appointed guestrooms including the addition of heated Beach Front Swim Out Suites, Family Suites with connecting rooms accommodating up to 6 people and spacious Master Suites

Dreams Sapphire Resort & Spa offers Unlimited-Luxury® amidst impressive Mayan architecture, lush landscaping and resplendent ocean views.

Minimalist architecture and décor, both inside and out, with a tropical feel. Situated on a beautiful beach in Puerto Morelos equipped with an artificial sea barrier that protects it from seaweed. Come experience the Dreams Sapphire Resort & Spa. Enjoy beachfront, swim out suites, family suites with guaranteed connecting rooms and master suite room categories. All suites have been redecorated to a much more modern style, just for you!

A lot of fun awaits the little ones in our hotel! The new features at Explorer´s Club for kids with fun-filled water park including a splash park also new family water park includes slides for adults and kids. Pack your sportswear because we have it resolved with our new facilities in the gym and an exclusive Yoga room with air conditioning.

A brand new beachfront wedding venue with capacity for 120 people, your special day will be spectacular in our sparkling wedding space facing the sea. The hotel is located 2 miles from Puerto Morelos Town. Approximately 15 minutes from Cancun International Airport.

Location

Puerto Morelos
Cancun International Airport (CUN) : 14 miles

Property information

Last Renovation: 2019
Total available rooms and suites: 568

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 14622 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Resort was nice staff was friendly. Rather no kids.

    Beds and pillows are great! Our room on the ocean side inside room facing tropical view smelled musty. Room service was great! Stocked frig with whatever you asked. Down side if preferred they said you get a $200 voucher to use at resort that’s a lie. They give you a coupon book to use on full service items. Spa special was cheaper than full price with coupon. Waste, don’t upgrade your package get to the preferred status not worth the $.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    My Dream Sapphire VaCay

    The Resort is beautiful, the service was great, and the food was exceptional. The staff treated you like family. They always had smiles and they loved their jobs They made you feel right at home and would do anything to make sure your vacation was a good one. The wildlife was great, I saw Coatis and they were beautiful and endangered. It was nice to see some of the wildlife walking around so freely. I loved this trip

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Blue Water Grill was Great!!!!

    Blue water grill was perfect!! Ruben aka Rudy was awesome!!! I highly recommend talking with him or Antonio if possible. They were both great and I had the best experience ever. This was the best part of my trip by far due to the great service and overall experience

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Antonio is awesome

    The resort was great over all but what I liked the most was the food especially at blue grill water grill I had Antonio all the times coming and it was just amazing he is so nice and knows perfectly how to serve each customer it was my favorite to eat at much love

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Do not hesitate to book this resort!

    My travel agent said that this resort had the BEST pool crew...and THIS RESORT HAD THE BEST POOL CREW...Tony and "My love" in particular! My son took advantage of all the scheduled actiities each day and we had a wonderful trip off property to the xenotes. The bike ride to Puerto Morales was so nice and showed us somewhere outside of the resort. The food was better than most resorts I have been to and my son said he had the best ribs EVER! I would like to try other resorts but hard to not go back to this one!

    Apr 21, 2025