Wish you were here?

Hotel overview

Get exclusive perks during your getaway at Dreams Sands Cancun Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Get all the perks of the standard rooms plus,
• One complimentary Bali bed rental per room
• Beach bag
• Up to 50% off romantic dinner
• One family/couple photo per booking

Terms, conditions, and restrictions apply to resort coupons and vary by resort.

Perfectly situated along a breathtaking white sand beach in the heart of Cancun’s Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury® at this beach-front resort – where there’s something fun for every age. Dreams Sands Cancun is walking distance from great shopping, restaurants and bars, and a short 15 minutes away from downtown Cancun, where all of the excitement happens.

Located only 25 minutes away from Cancun International Airport, guests can enjoy elegantly appointed rooms with breathtaking views of the Caribbean Sea and Isla Mujeres, international gourmet dining, unlimited top-shelf spirits at festive bars & lounges, a 650- foot stretch of private pristine beach, two swimming pools, an on-site spa and fitness center, Explorer’s Club for Kids, countless daytime activities and exciting nightlife.

Location

Hotel Zone
Cancun International Airport : 14 miles

Property information

Year Built: 2014
Total rooms: 414

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory On Wednesday, December 7, 2022, Hotel have reopened their extensive enhancement project. which included Enlargement and remodeled lobby area for guests, Refurbished of Restaurants, Bars, Garden, Pools and the new Fitness Center featured with 31 workout stations. The resort is pleased to begin welcoming back guests and debuting these new enhancements.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

 

Ratings & reviews

TripAdvisor traveler rating

4.5 11508 reviews
  • 4.0 star tripadvisor rating
    Experience

    Overall great experience, staff and servers are always friendly and helpful. The beach was Beautiful and so was the hotel lobby. There’s always events and entertainment is well done. Wanted to give a shoutout to the waitress Vanessa who was the best waitress or waiter of all!

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Relaxing vacation

    Our stay at Dreams Sands from April 8th to April 14th, 2024 was a delightful blend of relaxation, entertainment, and exceptional service. From the moment we arrive we were greeted with genuine warmth by the staff, setting the tone for an unforgettable vacation. Our Preferred Premium King bed ocean view room with balcony offered breathtaking view of the ocean. Evening were filled with entertainment options such as Jersey Boys performances, Mexican -theme nights, and live music in the lounge. However, it's worth noting that all entertainment ends by 10 p.m. The preferred lounge provided a a place where you could unwind with drinks and snacks. As preferred guests we discovered a array of amenities available at our fingertips. From requesting robes, slippers, and beach bags to a fan for our room. One tip we discovered is that on the balcony, a light automatically comes on at night. However, by simply pulling the blackout curtain across the door, we found that it covered the light, allowing for uninterrupted sleep. The water at Dreams Sands is the beautiful turquoise blue water. It's important to note that he water is shallow at this resort. Which allows you to walk quite far out into the water. My husbands fondness for the grass hut cabanas and mine for wanting to be near the ocean had us staying on the non preferred side. There are 2 pools on the non preferred side. Once which has a small swim-up bar. Special mentions need to go to Antonio at the Preferred Bar, Ramon at Gaucho's and Raul at World Cafe for their exceptional service. We believe a vacation experience is what you make it. We heard guest grumple over small things such as coffee wasn't hot enough to their liking, there were children there. This is a FAMILY resort to tiles were missing from the pool. We tend to look at the positive not the negative things.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    Perfect family paradise

    Just returned from a family trip with our 3.5 year old here and it couldn't have gone much better! There were lots of other families and there's even an Explorers Kids Club for children to play at during the day. The restaurants and menus were all a level up compared to other Caribbean All-Inclusives we've stayed at throughout the years -- they even have their own Hibachi/Teppanyaki tables. The resort is a nice size (not too big) and you walk right out to the beach and pool. Beach towels were easy to find although the prime beach and pool spots do get snatched up pretty early. The staff is friendly and patient. There's different activities and shows daily. All of the rooms have pristine ocean views. With a large sand bar and pretty mild waves, its easy for just about all ages to enjoy ocean fun. The only real con is our double room had 2 full size beds (was expecting Queens) which made sleeping quarters tight at times. Nonetheless we plan to come back with other family members next year!

    Apr 15, 2024
  • 3.0 star tripadvisor rating
    3.75 star

    I come in with my expectations too high- all previous all inclusives weve done were the best of the best. When i walked into the room i was disappointed. I was disappointed that nothing i saw mentioned that you don’t get vast ocean views from this space, you see lots of buildings as this hotel seems to be in a bay. The walls in the rooms are paper thin. It sounded like our neighbors were at the foot of our been every night and every morning. Which is rough when it’s a family resort and you’re traveling without kids… woof. However we were really only in the room for sleeping so i left it slide. Aside from the average beach views, there was frustratingly not enough beach chairs for the “average customer” and more than enough for the “premium customers”. Aside from that the bars and pool were fantastic. And the food!!! That made up for the rooms 100%. The Japanese restaurant was the best resort food we’ve ever had! We went twice! The coffee shop is great too. Overall staff was nice, food and drinks were lovely, resprt was clean. Highly reccomend looking into the mangroves tour excursion!

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Love this place!

    If you want to enjoy beautiful turquoise waters of Caribbean Sea, stay in this hotel. This beach has little to no waves, Lots of beach chairs, cocktails keep coming and the staff is a bunch of happy people (please tip). Food is good, we upgraded to preferred level for premium alcohol. Beds are comfy, pillows are OK, rooms are nice. Only issue is - you can hear everything that is happening in the hallways and your neighbor’s rooms. Otherwise- 100% recommend.

    Apr 11, 2024