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Hotel overview
Get exclusive perks during your getaway at Dreams Onyx Punta Cana. Travel now through December 22, 2022 and receive:
Guests receive two of the following (varies by hotel):
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• Complimentary Bali bed rental
• Beach bag
Valid in Preferred Club Jr. Suite Swim Up and higher room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on the Dominican Republic’s northeastern coast, wrapped between nature and ocean, lies the Dreams Onyx resort & Spa. Families with teens and tweens as well as couples and friends looking for a family-friendly vacation on a palm-studded beach will find
Dreams Onyx is the perfect choice. 822 suites provide luxurious amenities including a whirlpool on every suite’s private, furnished terrace or balcony, free Wi-Fi, a daily refreshed mini-bar and 24-hour room service. Guests staying in the Preferred Club will
receive preferential status and amenities, exclusive access to two private lounges, two private pools and more. Our new family section includes spacious accommodations, a family fun pool with water slides and a lazy river, 3 new restaurants, a new Core Zone
Teen's Club, new Explorer’s Club for kids and additional incredible amenities for the whole family. Plus, connecting rooms are available – perfect for multigenerational travel, family reunions, a wedding or a social group getaway.
Included in the Unlimited-Luxury® experience at Dreams Onyx, adult guests have complete access to facilities next door at Breathless Punta Cana. Guests of Dreams Onyx can also enjoy limitless access to gourmet à la carte dining options without reservations required at six à la carte restaurants, a buffet, café, a grill on the beach, an ice cream parlor and a burger place. Unlimited international and domestic premium spirits are served at eleven bars and lounges. Guests can also enjoy dining and nightlife through the Sip, Savor & See program at the nearby Dreams Resorts & Spas. Active and lively settings provide activities and entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer’s Club for Kids with Red Cross certified staff and Core Zone Teen’s Club. Guests can cool off in six swimming pools including an infinity pool, a saltwater pool, a children’s pool, a new Jungle waterpark with four waterslides. When the sun goes down, there are big screen movies and live nightly entertainment at the open-air theater. Guests of Dreams Onyx will enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet.
Location
Punta CanaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
12026 reviews
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Jun 30, 2025Beautiful grounds, but musty rooms and mid food kept it from being great
We enjoyed our stay at Dreams Onyx, but for a highly rated all-inclusive resort—especially as Preferred Club guests—I expected a bit more. Check-in was clunky. We arrived early (our fault), but the holding area was decent with a bar and snacks. Once in the room, though, the mildew smell hit hard. It lingered the entire stay, and even my clothes smelled like it back in the States. The room felt damp and not particularly clean—I'd rate housekeeping a 6/10 at best. The resort itself is gorgeous. Landscaping and pool maintenance are top-notch—seriously, the grounds crew deserves a raise. The food? Meh. A lot of ham, undercooked chicken, and overall just not very impressive. The buffet gave more flexibility, but some meals felt risky. Drinks are pushed constantly, especially at the Preferred Club pool. Staff are friendly but tip culture is heavy—you’ll feel like you should tip every interaction. It’s up to you, but just be aware. We appreciated the beach yoga and our time at the adults-only Breathless resort next door, which was a fun perk. Dreams itself isn’t adults-only, and while the kids are usually in specific areas, families with children are everywhere. One big flag: I got very sick the second-to-last day, and I’m not the only one. Several reviews mentioned this, so it might not be a coincidence. All in all, 3 stars. Beautiful property, friendly staff, but the room issues, mediocre food, and cleanliness kept it from being great.
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Jun 29, 2025Great family resort
Fulfilling family resort / my Butker Nelson was very attentive to our family needs.....Thank you Nelson .. ...........
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Jun 29, 2025Forever memories made you can’t go wrong with staying at dream onyx
This staff worked so hard .. truly amazing.. in a short time they learned who we were and drink and food preferences Of course the beach was not useable and we are big beach people but we were not going to let that stand in the way of all of the memories we made, and we did do two excursions to Sonoa beach that were absolutely amazing
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Jun 28, 2025
Recommend
Some of the best food we’ve had from the buffet to the steakhouse. Staff were exceptional. We had the Preferred option, as we didn’t travel with children and took full advantage of the adults only pool. You have the option to go to the adults only resort, Breathless, next door for their pools, restaurants, and shows which was a nice option.
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Jun 28, 2025
PLEASE READ THIS TRUTHFUL REVIEW !!!
1st of all, I had been relying on this sites reviews when it came to my decision to choose this hotel for my 40th birthday with my 2 kids (6 &11 yrs) and my husband. Gosh I was extremely disappointed, I've learnt my lesson not to trust all reviews of others. Upon arrival at the hotel for a 5 star the reception was poor, no welcoming drinks, no information or anything given, might be because it was around 8 pm at night. The room I was given was no where near what's been advertise online, it was small, dirty with cobwebs, dust everywhere I felt stuck as I did not want to touch anything!!! The noise was on another level the air conditioned was so loud we could not put it on, the fridge was loud we could not sleep and the lift by the room was as if it was in our bathroom, constant talking and shouting. We were given a different room at a family section and this was better big improvement to what we were initially given. Service and cleanliness, EXTREMELY BAD !!!! lots of cracked & extremely dirty plates at all services, you really need to search hard for a decent plate, workers serving in stained dirty uniforms daily. Lots of food but tasteless and poor quality, and COLD most of the time. TIPS expected for everything even for saying Hello, most time without receiving any services. Good part - lazy river, sweets for the kids and mini bar service, the games arcade, ground was neat tidy and clean but everything else let it down. There's potential to this hotel but require a major revamp and staff training. N:B If you speak Spanish your experience will be much better, as we observed the service they receive was better. I will not be back good luck to everybody who books this hotel.