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Hotel overview
Get exclusive perks during your getaway at Dreams Onyx Punta Cana. Travel now through December 22, 2022 and receive:
Guests receive two of the following (varies by hotel):
Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• Complimentary Bali bed rental
• Beach bag
Valid in Preferred Club Jr. Suite Swim Up and higher room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Located on the Dominican Republic’s northeastern coast, wrapped between nature and ocean, lies the Dreams Onyx resort & Spa. Families with teens and tweens as well as couples and friends looking for a family-friendly vacation on a palm-studded beach will find
Dreams Onyx is the perfect choice. 822 suites provide luxurious amenities including a whirlpool on every suite’s private, furnished terrace or balcony, free Wi-Fi, a daily refreshed mini-bar and 24-hour room service. Guests staying in the Preferred Club will
receive preferential status and amenities, exclusive access to two private lounges, two private pools and more. Our new family section includes spacious accommodations, a family fun pool with water slides and a lazy river, 3 new restaurants, a new Core Zone
Teen's Club, new Explorer’s Club for kids and additional incredible amenities for the whole family. Plus, connecting rooms are available – perfect for multigenerational travel, family reunions, a wedding or a social group getaway.
Included in the Unlimited-Luxury® experience at Dreams Onyx, adult guests have complete access to facilities next door at Breathless Punta Cana. Guests of Dreams Onyx can also enjoy limitless access to gourmet à la carte dining options without reservations required at six à la carte restaurants, a buffet, café, a grill on the beach, an ice cream parlor and a burger place. Unlimited international and domestic premium spirits are served at eleven bars and lounges. Guests can also enjoy dining and nightlife through the Sip, Savor & See program at the nearby Dreams Resorts & Spas. Active and lively settings provide activities and entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer’s Club for Kids with Red Cross certified staff and Core Zone Teen’s Club. Guests can cool off in six swimming pools including an infinity pool, a saltwater pool, a children’s pool, a new Jungle waterpark with four waterslides. When the sun goes down, there are big screen movies and live nightly entertainment at the open-air theater. Guests of Dreams Onyx will enjoy a family-friendly, modern vacation experience, where play and party are just steps away from peace and quiet.
Location
Punta CanaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
11834 reviews
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Apr 16, 2025Beautiful and clean!
Beautiful, tranquil, clean, modern. Fantastic service and great food and entertainment. The arcade was fun with good variety. Bartenders were great and we loved the pools. We would definitely go back again. It was worth the 35 minute drive from the airport!
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Apr 16, 2025High expectations - subpar outcome.
Ppl working the place are great. They don’t speak the best English but you can get by. Their enthusiasm can felt, and you can jive with it. Food is food. Breakfast is great, eggs were always made perfectly, son was pleased with the crepe maker. Fresh fruit was great. Drinks are like any all inclusive. We did have preferred, I was able to drink my grey goose there versus absolut or stoli. Shows are as entertaining as you want them to be. The fire show was great. Bring cash for tips. This was one of the more you gotta tip all inclusives. Preferred - I’m not sure other than dinner reservations. We asked for chairs set up at the beach everyday. I did it myself. Then he would call/ask and I’d already set everything up. The concierge isn’t really worth it other than telling him/her when and where you wanna eat. The rooms are fine, but ours smelled awful. My other room for my 70yo parents was fine but the door to the closet kept breaking. No one fixed either issues. Checkin/out was just odd. I understand they speak Spanish, but they should speak some language that helps check in. I was using google translate. Would I return. Maybe. I know where I would eat and how I’d set the beach situation. But the rooms/shower/toilets/smell. Unsure I could do it again. Breakfast at all inclusive places are always great. This place included. Lunch buffet was great, burger bar great, dinner - certain foods great some not so much. Don’t get the pizza. School pizza was better. Concierge- I’m not sure the extra money for preferred is really worth it. No one checks/knows if you are or aren’t.
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Apr 16, 2025WARNING: Worst Resort Experience of My Life – Do NOT Book Dreams Onyx Punta Cana
This place is a total scam. I paid over $3,000 for just 4 nights, expecting a relaxing vacation — instead, I got the worst treatment I’ve ever experienced at any resort. This is my second visit to Punta Cana (last year I stayed at Finest Resort, which was incredible). Coming to Dreams Onyx was the biggest mistake of my life. From the moment you arrive, they treat you like garbage if you’re not part of their overpriced “Preferred Club.” They constantly push you to “upgrade” for another $1,200, and if you don’t, you’re basically invisible. The hotel manager and the concierge (especially Anna) treat you like you’re a burden — like you’re not even worthy of being there. It’s disrespectful, humiliating, and disgusting. Nothing feels all-inclusive. You’re paying thousands of dollars to be looked down on and ignored. The service is cold, the attitude is nasty, and you’re made to feel like a second-class citizen everywhere you go. This is only my second day here and I’m counting the hours until I can leave. I wouldn’t wish this experience on anyone. Save your money, your time, and your sanity — DO NOT book this resort. Go anywhere else. Dreams Onyx is a nightmare.
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Apr 15, 2025Dreams Onyx
Nice size bedrooms. Comfortable beds & pillows. Love the swim up pool! Hotel well kept and nice layout. Great for families. Pools, slides, lazy river, beach. Decent food for breakfast, luch & dinner with a wide variety. Plenty of drink options for all.
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Apr 15, 2025
The birthday I will never forget!
Overall the trip was amazing. We went from my 33rd birthday and had a great time. The staff were really attentive with our drink and food orders. Room service was excellent. Really wish they offered a package for a breakfast at sunrise on the beach but that would be the only thing. Check-in process took a little longer than I liked but I did receive an apology letter in my room as well which was nice. Elizabeth with the concierge team was amazing. She offered a survey to us while we were at breakfast and as well as recommended some things as well. I will definitely be coming back.