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Hotel overview

Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water park or enjoy the infinity pool. 

Location

Quintana Roo
Cancun International Airport (CUN) : 12 miles

Property information

Year Built: 2020
Total rooms: 553

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 4623 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Guacamole making class

    My family and I attended the guacamole making class with Giovanny, Alma and Chef Mayra. We, including a 9-year-old, really enjoyed the class! It was quick and fun and we also ended up winning and making the best guacamole! The staff were entertaining and really nice. We would totally attend another class!

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful place, highly recommend

    Dreams Natura Resort & Spa in Cancun is a beautiful, family-friendly resort offering a wide range of amenities including pools, water slides, a lazy river, kids arcades, the shows in the lobby and in the gardens, the pool activities and a unique spa. The staff in the lobby, bars, and restaurants are warm, welcoming, and attentive, making guests feel truly valued. While the check-in area smelled lovely, it would be great if that fresh scent extended to other areas like the lobby, elevators, and hallways. The resort is well-maintained, and the rooms are clean and comfortable. However, the beach is a bit of a letdown, often murky with seaweed so most guests prefer the pool area. The food and drinks were great. Overall, the experience was excellent. We would definitely come back in the future and recommend it to families looking for a fun and relaxing getaway.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great days, apart from the see weed

    Personal super friendly specially the roller glider and pool writers. Eduado, Eridah, Monica and Ivanna help my son to get down the roller glider 23 times! Super fun. Only negative aspect will be the see weed and the color of the sea.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Family fun

    The entertainment team, especially Alex,Eduardo, Monica, and Eridani were great. They made the rock climbing and roller glider extra fun.

    Jul 13, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    UVC Sponsored Tequila Tasting

    The tequila tasting with Alejandro and Lorenzo was very entertaining and informative. We learned a lot about tequilas (blanco, reposado y Anejo) and mezcal. They were very patient with all of our questions and a lot of fun in their presentation!!!

    Jul 12, 2025