SM 31, MZ 03, LOTE 101-21, KM 332 CARRETERA CANCUN-TULUM,
Benito Juarez,
QR,
77508,
Mexico
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Hotel overview
Inspired by the surrounding Mayan jungle, the all-new Dreams Natura Resort & Spa will offer a unique Unlimited Luxury® experience. Facing the Caribbean Sea on a white sand beach, the 553-room resort is a short 10-mile drive from the Cancun International
Airport. Enjoy the best of both worlds with modern design and luxury accommodations infused with elements of nature including a lazy river. Rest and relax at the Dreams Spa by Pevonia® - designed to look like the region's remarkable cenotes. Play in the water
park or enjoy the infinity pool.
Offering 6 bars and lounges, serving top-shelf brand domestic and international top-shelf spirits, ranging from swim-up to a nightly music lounge.
Barracuda - Barefoot beach bar with magnificent views
Desires - Sports bar during the day, disco with live music and dancing at night for Manatees
Sports Bar: Disco (Manatees)
Rendezvous - Lobby bar
Showtime - Theater bar (This bar is subject to the entertainment schedule)
Sugar Reef - Located at the pool area
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Type: Bar/lounge
Barefoot Grill
Casual grilled favorites served poolside
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Bluewater Grill
Steakhouse. Outdoor seating available.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Casual elegance
Bordeaux
- Elegant French cuisine. For Adults only (minimum age of 16 years old)
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Formal
Coco Cafe/ Dolce Ice Cream Parlor
Open 24 hours
- Premium coffee and snacks in a casual and relaxed atmosphere at the shopping center
- Delicious ice cream with a variety of flavors
- Dress Code: Casual
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Casual
El Patio
À la carte Mexican food served in a friendly atmosphere with traditional dishes
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Cuisine: French
Attire: Casual Elegance
Himitsu
À la carte restaurant specializing in Pan-Asian cuisine with Hibachi tables.
Hibachi tables for show cooking, under reservation with Concierge.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Casual
Oceana
À la carte seafood dining experience
Daily à la carte breakfast.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Casual Elegance
Portofino
À la carte Authentic Italian food served in an elegant, friendly atmosphere with traditional Italian dishes and a pizza oven. Outdoor seating available. Daily à la carte breakfast.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Attire: Casual Elegance
Romantic Dining Experience
For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots.
This special dinner is served only by advance reservation through our concierge.
*According to local guidelines, please note that mask use is mandatory at all restaurants.
World Cafe
- A buffet-style restaurant serving international specialty items and classics
- Late night bites available
- Approximate seating capacity: 288
- Dress Code: Casual
*According to local guidelines, please note that mask use is mandatory at all restaurants.
Explorer’s Club for ages 3-12, offering video games, crafts and even their camping adventure on the beach. Open daily from 12 p.m. – 8 p.m.
Core Zone for Teens is for ages 13-17, features daily activities and a vast array of sports and games for teenagers. Open daily from 2 p.m. – 10 p.m.
*Adults are allowed access when accompanying their children.
The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully supervised children's program, kids will enjoy the following:
•Arts & Crafts
•Playground
•Indoor game room
•Storytelling and music
•Treasure hunts
•Sandcastle contests
•Board games and video games
•Kids stage
•Light snacks area for kids
Fitness center on-site †
*Please Note: Reservation is required, please confirm directly with the resort. Hours may vary.
There is a nominal charge added for activity to protect and preserve our beautiful environment to Kayak Tour.
Pool †
Four swimming pools: main pool, activities pool, children’s splash pool, adults-only pool. Exclusive Adults.
The family pool is now the pool that includes Manatees swim-up bar.
Snorkeling †
There is a nominal charge added for activity to protect and preserve our beautiful environment to Snorkeling.
Spa †
Pamper yourself at the a la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for adults, teens
and kids.
There are total 13 cabins – 9 individual cabins, 2 double cabins, 1 double VIP cabin
Teen programs
Core Zone Teen's Club. The hotel offers special activities for your teens ages 13 to 17 too!
The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet
each other and chill out, while enjoying a variety of board games, video games and activities:
•Social events including disco mixers
•Snack bar with non-alcoholic drinks and snacks
•Video games: Xbox 360®, Wii® and Play Station®
•Ping-pong
•Billiard
•Air Hockey
•Football table
•Adults are allowed when accompanying their children
Tennis court †
Coming soon in April 2020.
Water activities †
-Non-motorized water sports
-Introductory scuba lessons in the pool
-Water volleyball
-Scuba diving (Additional fee)
Following amenities are coming in April 2020:
Water park, including a children’s splash pool, lazy river, a waterslide and a Rollglider aerial ride.
Golf †
Rock climbing †
Xel-Ha
Enjoy aquatic adventures in natural lagoons and caves while learning about ancient Mayan culture.
Xcaret
Learn about Mayan culture and enjoy family activities at this ecological/archeological theme park.
Chichen Itza
One of the most impressive Mayan Ruins, named one of the new 7 wonders of the world.
Coba
The Mayan ruins of Cobá are located deep in the jungle, boasting the tallest pyramid in the Yucatan peninsula.
Tulum Mayan Ruins
These ruins located in the one of the most important cities during its time, are among the most popular sites to visit including ancient artifacts, pyramids, a beach and breathtaking views of Caribbean Sea from cliff-top.
Isla Mujeres
This relaxing island, accessible by ferry, is a great place to visit as a day trip from Cancun.
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Pet PolicyPets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the
hotel prior to check-in.
Ratings & reviews
TripAdvisor traveler rating
4668 reviews
Fun Family Resort
Great family resort. Favorite restaurant was Mexican and our waiter Alfredo Estrada was excellent. So attentive and made the best cheese fondue.
Jul 16, 2025
Amazing staff!
Alex did an amazing job with the tequila tasting. Fernando was an expert with how it was made. We tried four different tequilas, they paired it with great food, and made it fun. Fantastic time!
Jul 16, 2025
Amazing! Fun and fun welcoming
I came here to get married and all the staff was truly amazing. Jesus at the pool area was beyond attentive, he made sure we were well taken care of the entire time and went above and beyond. This hotel is one we will keep coming back too. If you can’t have fun here then you can’t anywhere because they truly did a spectacular job every night hosting live music or activities. My wedding was also perfect!
Jul 15, 2025
Very very good!
The most wonderful parings with the wine what a wonderful experience! The tasting and food were amazing Juan is a great somlier
Jul 15, 2025
Thanks for a great trip.
Service was great, each morning Sergio was pleasant and make our trip feel special. Thanks for helping us make great memories.
4668 reviews
Jul 16, 2025