TripAdvisor traveler ratingbased on 14700 reviews
Popular Dreams La Romana Resort & Spa is an enchanting Caribbean haven set against a backdrop of lush tropical jungle on the powder white sands of Bayahibe beach. Nearby you’ll find a world-class golf course and the historic Altos de Chavon artists village. The resort’s exquisite rooms and suites offer stunning views of the azure Caribbean, verdant gardens or inviting pools. There is a wide choice of gourmet dining included at this resort and once night falls, magical moments are created with music, parties, live shows and the excitement of the casino.
Location: In Bayahibe, overlooking the azure of the Caribbean Sea. Approx. 40 minutes from Punta Cana International Airport.
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating14700 reviews
Beautiful hotel !
As I had the opportunity to stay in the hotel during my business trip in Dominican Republic, I was amazed by this hotel. They set two clear areas, one for families, one for adults only, both beautifully designed. I loved the infinity pool looking over the sea in the adult part and the aquatic park is great for both children and grownups. Quality of the food is above usual 5 star hotels of the island. And finally, the staff is professional, helpful and friendly. I will definitely consider this hotel for a new trip in the island.
Not worth the money
Came here for a weekend couples trip with mr husband and I am not happy. While most of the staff are kind and friendly I was left with a bad taste in my mouth a few minutes after I arrived and the young lady with the natural hair tried to tell us that we could not stay in our rooms on the adult side due to a silly mistake and that the mistake would take several steps to fix. The food at the couple non-buffet style restaurants that are open was served cold. We went to the French restaurant and the out door restaurant next to it, both times our food was served cold and unappetizing. On my last day I went out looking for food and there were no restaurants open at 5pm. I was told only the chocolate bar was available, which served cold sandwiches, sweets and coffee. Our room had a funny smell to it and we had to ask for the water to be fixed because there was no hot water. We asked that our room be decorated for my husbands birthday, they failed to do that too rectifying the situation by bringing some macaroons on the second day of our stay. The only great part of this trip here was the entertainment and most of the staff kindness. To conclude, don’t come here. If you must come here wait until well after COVID is over. Maybe after COVID they’ll do better with the food and the room quality. I wasted my money coming here.
I have absolutely loved everything! From the decoration to the kindness of the staff , together with the absolutely stunning infinity pool, absolutely amazing japonese restaurant, lovely beach with goergous sunset and the great new aqua park where we had lot of fun ! The quality of service of this hotel is very high and the protocol and sanitary measures really serious. I can't wait to go back! THANK YOU !
Excellent all-inclusive resort with amazing staff
Spent 2 weeks in the Hilton La Romana adults only part of the Hotel. Got amazing upgrade to Premium section as a Hilton Diamond member. The room was spacious and clean, premium pool with excellent selection of beverages. Many thanks to the staff, especially to Bernice! Premium Lounge was great with nice food and spirits offerings throughout the day. We were among the last guests leaving the hotel before it was closed in March due to COVID-19 pandemic. Thanks and all the best for the amazing staff of Hilton La Romana!! We will definitely come back!
Don't go here if you want a quiet relaxing holiday
We stayed at this hotel in late February on a 14 day adult’s only all-inclusive package holiday with TUI. The weather was fairly good with day time maximums of between 27C and 30C. Every day there was always some cloud, occasionally quite extensive, and short, sharp showers on a few days. The hotel did have a family section and this, and the adult’s only section, offered a premium upgrade. When you arrive the receptionist offers you an upgrade to premium at an apparently negotiable price of between US$ 40 – 80 per person per day. For this you got a better room, premium drinks (which you could ask for anyway), special places on the beach, and your own pool area, a designated, but just for breakfast, restaurant, and butler service. There was unrestricted access to all restaurants for all guests except for children. The general consensus among people to whom we talked was that a premium upgrade was way overpriced. The whole complex, situated by a very nice sandy beach, was very extensive, offering a lot of room for its attractive gardens. Our standard room was a little larger than we normally get, and had a small balcony with a garden and partial sea view. There were 2 double beds which were very comfortable, a large multi channelled television, tea & coffee making facilities, a fridge, with daily restocking of beer, water and soft drinks, a free safe, and reasonably quiet and efficient air conditioning. The bathroom had a good shower with hot water, but no bath or bidet. There was more clothes hanging and drawer space than we have ever seen in a room before. There was a buffet restaurant in the adults section and one in the family area, where you can eat breakfast, lunch and dinner. Premium guests could eat breakfast in the Noor restaurant, but we noticed that many opted for buffet area. We thought the food was of reasonable to good quality, but there was a problem with it being kept warm and to a lesser extent replenished. There were cooking stations for breakfast lunch and dinner, so no problem with the food being hot there. I was particularly impressed by how regularly mussels and prawns (shrimp) were on the menu. Joints of chicken, turkey, lamb, pork and beef appeared in rotation, but a lot of the other items were fairly similar each day. Catering for vegetarians and particularly vegans is fairly limited. They are aware of food allergies. The wine served is Chilean (red cabernet Sauvignon, white Sauvignon Blanc, and rose), and was reasonable. Lunch could be taken on the beach and among options could be pizza, burgers, fresh fruit and paella. There were non-bookable speciality restaurants, namely French, Italian, Steak and Grill, Mares (seafood), Noor (Mediterranean), Chinese, and Dominican. The menus never changed, but the fillet steak was excellent. The “Romantic Meal” evening meal was by the beach, sometimes served with lobster, was US$45 extra per head. There are 2 main lounges plus a Premium Club one, with very slow waiter service for your drinks, though there are a few bar stools. Most guests order their drinks at the often understaffed bar. There are a reasonable assortment of cocktails, both alcoholic and non-alcoholic. Some of the drinks are local, and there are international spirits usually on the top shelf of the bar, presumably for premium guests, but you will normally be served with them if you ask. The main problem is that from around 7.00pm onwards there is loud, live music and it is difficult to hear what is being said, by your neighbouring guest. The evening entertainment takes place in what is laughably called the Amphitheatre. The best 2 shows were the Circus and the Magic. All the others seem to be musical performed by the Entertainments Team which were very loud and amateurish. The well maintained 2 adjoining swimming pools in the adult’s only area has a swim up bar, which in the afternoons was inhabited with drunk, boisterous Americans. Occasionally there was a foam party, which could last for hours accompanied by ear splitting music. There are shaded sun loungers around the pool. There are many more sun beds on the beach, some with thatched parasols, a large canopied area, and some leafy trees. At any time during the day you will be able to find vacant beds or an attendant will find some for you. However, those considered most desirable are reserved by 7.00 in the morning. Sometimes towels are in short supply because the towel/card exchange scheme is not in operation, and many people have 2 towels each. There are also a rather inefficient showers near the pol. Waiters do circulate during the day to serve drinks. My main criticism is the loud music, which emanates from the beach and pool bars and is intrusive, for those who want a quiet relaxing holiday. The sandy beach, although a reasonable size, is quite crowded, and although you can take a 15 minute or so walk to Bayahibe As soon as you leave the hotel area you encounter litter, stray dogs and mooring ropes from the many pleasure boats moored nearby. The designated swimming area, market with buoys is not particularly large, and the deepest area is probably not much more than 2 metres. I went snorkelling every day and there are fish to see. I encountered 20 - 30 different species. It certainly isn’t top class, but worth doing, especially for beginners. The staff were extremely helpful, courteous, and friendly, and although pleased to receive tips, were not obviously seeking them. Our advice is to tip little and fairly frequently. However, no-one out tips the Americans, who do seem to get the best service. There is a very small exchange bookcase with mainly English and German titles. In conclusion this good value hotel deserves a score of 4.0, but the very loud music reduces it to 3.0 for me. Would I go there again? No, I don’t think so.