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Hotel overview
Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa, a AAA Four Diamond resort, provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy six gourmet à la carte restaurants, plus an international buffet, a grill and a café and two snack grills, room and concierge service and so much more. The Dreams Entertainment team keeps the party going all day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club for Kids.
Location
Riviera Maya - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
18327 reviews
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Jul 10, 2025Outstanding Service and Beautiful Dream Jade Stay
Wonderful stay at Dream Jade! Warm welcome, professional and kind staff. Special thanks to Roberto Rodrigues at Preferred for the ocean view room and the birthday surprise. Amazing food, many restaurant choices, and lovely Preferred room. Highly recommend!
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Jul 10, 2025
The way a vacation should be
Had a Absolute Amazing stay at Dreams jade that was relaxing and Super easy thanks to the staff here first Pamela our butler at preferred was Great abs super helpful with our family of 9 with 4 rooms to keep track of our schedule from the snacks in the room to helping set up dinners she helped set up taxis for us and even helped with setting up a Birthday Party including cake bd decorations, Our dinner at the Hibachi show with chef Luis was the Best we have ever had he was hilarious he interacted with all of us and made Delicious dinner then at the Pool Oswald made sure our cabana was ready with towels and water every day and his partner Angel was quick to keep the cold frozen drinks coming, everyday for breakfast and lunch our waitress Lourdes would have a table ready get us our drinks and literally take our plates of food and carry them to the table for us. One of the best staff at a resort in all our stays thanks to all of them for making a vacation relaxing and enjoyable, also our made Obdula did a wonderful job keeping up with our room too!!
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Jul 09, 2025
Birthday and Anniversary celebration
This place is called our second home! The staff are amazing from the registration, to welcoming team, bartenders, servers, captains, general manager David, Aurelio, Carlos our butler was amazing, was on top of our needs within minutes. The food with chef Oliver, Alejandro the menus that they are bringing into every single restaurant was amazing and delicious. Oscar, Francisco and all other bartenders were on top of guest needs and we never run out of a drink. Carlos, Thank you for making my husbands Birthday so special and decorations. None the less our Anniversary day was such unforgettable experience. Will be back home soon!!! Thank you for making us feel at home our our vacation.
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Jul 09, 2025
Miguel
On the teppenyaki table at spice we had Miguel. He is the best. He put on a spectacular show and the food was delicious. Thank you Miguel ❤️
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Jul 09, 2025
Excellent service
Every year I spend my birthday at an all inclusive hotel in Mexico. This was our first year at Dreams Jade and we will definitely be back. From the moment we arrived Carlos made sure we felt welcomed and taken care of. I have been to many resorts and he was by far the best! Carlos truly helped us have a great stress free vacation! We can’t wait to go back!