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Hotel overview

Situated on the longest stretch of beach on the island, Dreams Cozumel Cape Resort & Spa puts guests in a beautiful tropical oasis, just minutes from the island’s biggest attractions, including the Mesoamerican coral reefs and the ruins of San Gervasio. With a stunning and contemporary architectural design, Dreams Cozumel Resort & Spa holds 154 Preferred Club suites, luxuriously equipped with modern décor. Swim-out suites offer the perfect way to relax poolside from the privacy of your room. A large inventory of suites also offer stunning ocean views, so guests can appreciate the wondrous natural beauty of Cozumel. 
Every palette will be pleased at Dreams Cozumel Cape Resort & Spa. This Unlimited-Luxury®resort boasts four gourmet á la  carte  restaurants,  one  buffet  and  four  relaxed  bars  and  lounges  where  guests  will  find everything  from  kid-friendly favorites to sophisticated Asian-Mayan fusion cuisine. If someone  is seeking midnight snack, room service also offers convenient and delicious dining options. 
It wouldn’t be a family getaway without a healthy dose of fun and relaxation—and Dreams Cozumel Cape Resort & Spa delivers on both. Daily and nightly entertainment, including beach games, pool parties, cooking classes and live shows mean there’s never a dull moment in paradise. The Explorer ´s Club for children offers a fun, supervised environment for children, complete with staff certified by the Red Cross. Teens can chill at the Core Zone with  video and arcade games or chat with new friends. While the kids are away, adults can indulge at the largest spa complex on the island, featuring massages, facials, manicures and everything else needed to be fully rejuvenated. Plus, romantic amenities and our unique location makes this a perfect destination to celebrate special occasions such as weddings, couples escapes, or family vacations.

Property information

Suites: 154

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Hotel details

Amenities

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Activities

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General policies & fine print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.0 373 reviews
  • 5.0 star tripadvisor rating
    Visit To My Second Home

    This is my third visit to this resort, and it will not be my last. The staff is awesome. The resort has a great pier, and dive companies will pick you up on their way out to the dive sites. The only complaint I have (and it only happened on this trip) is the beaches were covered in sargassum and no one attempted to remove it.

    May 27, 2024
  • 3.0 star tripadvisor rating
    Budget Friendly, but hit and miss with service and food.

    My review depends on what you are willing to overlook and what you are hoping for. We tried not to compare it to other AI's we have been to, but there are certain things we expect regardless of where we are. Our swim out room (Beach View) made all of the difference for us. We spent a lot of time in our pool. Our room was clean and spacious. Bed slept well. Restaurants being opened according to the app was spotty at best. The food was average. Room service took over an hour to deliver food and it was less than average. I would not recommend ordering it. We just prefer more of a foodie experience. If it doesn't matter as much to you, then you may be fine with it. Concierge was inconsistent. Information was hard to come by. If you end up going, Vicki at the beach bar was amazing as well as our housekeeper Maricella. Tip these girls extra. They deserve it. Overall, I don't think we would go back. I think we will continue trying other resorts.

    May 27, 2024
  • 1.0 star tripadvisor rating
    Lower your expectations

    Nothing like what is marketed on their website. Beach was blocked with vegetation. Room was moldy. Bedding was stained and dirty. Food was poor except for the French restaurant. It was very good. Staff was friendly and great. Saving grace was the ability to visit and use the other two resorts. We will not be back.

    May 26, 2024
  • 5.0 star tripadvisor rating
    The Best Mexico vacation I have ever had

    Dreams was fabulous! The food selection was diverse and even the buffets were excellent. None of the food was bland or cold. Everything was hot and fresh. We had an ocean view swim out room, which was amazing! I will definitely book the same accommodations on future trips. The beds were so comfortable, I didn't miss home at all. We slept soundly every night. The only bad thing I can say was that you could hear every conversation in the halls as if they were happening inside your room.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Amazing vacation stay!

    Overall we had an amazing stay with access to all 3 resorts and their restaurants and activities. Francisco the morning inside buffet waiter was amazing, always smiling and greeting us for breakfast and lunch. Mario at sugar reef bar was also great and the female staffer (can’t recall her name) but they greeted us every morning and spoke before they left for the day.

    May 26, 2024