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Hotel overview

Get exclusive perks during your getaway at Dreams Puerto Aventuras Resort & Spa. Travel now through December 22, 2022 and receive:
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • Complimentary Bali bed rental for one day • 50% off romantic dinner
Valid in Deluxe Dolphin View, Family Deluxe Pool View, Deluxe Ocean View, Family Deluxe Ocean View, Honeymoon Jacuzzi Dolphin View, Preferred Club Dolphin View, Honeymoon Jacuzzi Ocean View, Preferred Club Ocean View, Preferred Club Family Ocean, Master Suite, Preferred Club Master Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.

Designed with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa is set like a jewel in a secluded upscale gated marina community with a picture perfect white sand beach. Location is everything – in the neighboring marina you will find a picturesque market, shops and a yacht-filled harbor – all there to be explored on foot. Spacious rooms and suites feature a bold and modern Mexican design combined with breathtaking ocean and marina views. The Dolphinarium is the largest on the Riviera Maya and gives guests the opportunity to swim or even kayak with dolphins and manatees.

Location: The resort is positioned between Playa del Carmen and the Tulum Mayan ruins. Approx. 70 minutes from Cancun International Airport.

Sense of Arrival:
• Completely renovated elegant and welcoming lobby • New check-in desks providing a warm and friendly arrival and departure experience
Guest Rooms and Suites
• Addition of 38 new swim-out suites • Fully renovated guest rooms and suites embracing all new décor, indoor and outdoor furniture, linens and accessories • Enhanced lighting and decoration in hallways Dining Experiences: • Brand new décor across all restaurants and bars • Completely renovated à la carte restaurants including Gohan, Seaside Grill, Oceana, El Patio and Portofino • Relocation and full renovation of Coco Café and the Gelato Factory Spa and Fitness Center: • Expanded, renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite • All new indoor and outdoor fitness center • Multi-purpose court added on the ground floor Explorer’s Club and Core Zone Teen’s Club: • Exciting new Kiddie Splash Zone • Renovated Explorer’s Club for Kids ages 3-12 • New Outdoor Lounge Area and Core Zone Teen’s Club Swimming Pools: • All swimming pools and hot tubs will be updated with new tile covering Destination Weddings and Events: • New oceanfront terrace designed to host weddings and events • Extension and remodeling of the ocean view Playa meeting space
Location: Perfectly located on a dedicated beach area in Puerto Aventuras, 20 minutes north of ancient and mysterious Tulum and just 15 minutes south of exciting Playa del Carmen, Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Water sports, bike tours and beach combing are favorites here. In the neighborhood you’ll find a great golf course and a quaint market area, restaurants and live dolphin entertainment are all within walking distance.

Location

Puerto Aventuras
Cancun International Airport (CUN) : 49 miles

Property information

Total rooms: 305

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Ratings & reviews

TripAdvisor traveler rating

4.5 789 reviews
  • 1.0 star tripadvisor rating
    Not worth the money you will spend

    FAULSE ADVERTISING The pictures you find online are nothing like you will find when you get there. let me start by saying the was a long awaited 25th Wedding Anniversary trip that was anything but pleasing. We were told 25 mins from the airport (more like 1hr 45 mins). There is no beautiful aqua blue beach like in the advertising, ITS A WALLED OFF COVE that's anything but nice. I'd say a pond or swamp better describes it, and the seaside saltwater swimming pond is just that, disgusting floating slime and smelled like sewage. It's stagnate water with a weedy non visible bottom. (hotel receptionists actual agreed with me when i voiced my concerns}. 6 restaurants and you will be lucky to find 2 open and staff even don't know which ones are open or more importantly why they are not. food is okay but don't expect to much. definitely NOT A 4 STAR.3 at best. Most of the staff is friendly and nice but that about the only good thing that this place has going for it. Now the funny thing is that when you read thru all the bad reviews you will see 1 common thing. THE COMPUTER GENERATED RESPONCES. Same responses you will find for this resort on any other travel platform. Would be nice to see an actual reply from a resort representative.

    Oct 02, 2022
  • 5.0 star tripadvisor rating
    Great Experience!

    My family and I stayed at this amazing resort this past weekend! It was such an amazing experience! The whole staff was amazing especially Jaime Ruiz and Edward! They sure made us feel right at home, they were all very kind! The Spa was also extremely amazing the best massage i have ever received! Our room which had they swim up pool was very clean and cozy. The food was wonderful especially the Italian restaurant. We had such an amazing time and enjoyed the events that they had throughout the days we stayed. We can’t wait to return because we will definitely be back!

    Oct 02, 2022
  • 4.0 star tripadvisor rating
    Dreams Trip

    My experience from my trip at Dreams was a very memorable one! From my arrival, to the staff, food, room service, everything was great. The staff would greet us whenever we would walk past them, at the restaurants, they consistently checked in with us to assure we were okay. A waiter that really made this experience the best was Fernando. He made the experience very “special” from when he first served us, to the very last. He was funny and kind to me and my family. The food was great, especially at the Seaside Grill. The restaurants on the resort all had decent variation for one to pick from. I would really recommend this resort to a family with kids, as it is kid friendly, but also to family’s with mostly adults as mine was. Overall great trip and I very much recommend!

    Oct 01, 2022
  • 5.0 star tripadvisor rating
    Family reunion

    Marco was amazing at entertaining. Fun and up beat! We absolutely loved our first experience at Dreams. Everyone was great! We plan on coming again next year. We’re booking as soon as we get home! Thank you Dreams for the beautiful lasting memories💕💕 Your entire staff was incredible!!

    Sep 30, 2022
  • 5.0 star tripadvisor rating
    Great Service

    Julio, Luis, Marco, Roman we’re fantastic. Always keeping everyone entertained. They played games at the pool everyday and made everything interesting. Every meal, breakfast, lunch, and dinner was fantastic aswell.

    Sep 29, 2022