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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • Complimentary Bali bed rental for one day • 50% off romantic dinner
Valid in Deluxe Dolphin View, Family Deluxe Pool View, Deluxe Ocean View, Family Deluxe Ocean View, Honeymoon Jacuzzi Dolphin View, Preferred Club Dolphin View, Honeymoon Jacuzzi Ocean View, Preferred Club Ocean View, Preferred Club Family Ocean, Master Suite, Preferred Club Master Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Designed with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa is set like a jewel in a secluded upscale gated marina community with a picture perfect white sand beach. Location is everything – in the neighboring marina you will find a picturesque market, shops and a yacht-filled harbor – all there to be explored on foot. Spacious rooms and suites feature a bold and modern Mexican design combined with breathtaking ocean and marina views. The Dolphinarium is the largest on the Riviera Maya and gives guests the opportunity to swim or even kayak with dolphins and manatees.
Location: The resort is positioned between Playa del Carmen and the Tulum Mayan ruins. Approx. 70 minutes from Cancun International Airport.
Sense of Arrival:
• Completely renovated elegant and welcoming lobby • New check-in desks providing a warm and friendly arrival and departure experience
Guest Rooms and Suites
• Addition of 38 new swim-out suites • Fully renovated guest rooms and suites embracing all new décor, indoor and outdoor furniture, linens and accessories • Enhanced lighting and decoration in hallways Dining Experiences: • Brand new décor across all restaurants and bars • Completely renovated à la carte restaurants including Gohan, Seaside Grill, Oceana, El Patio and Portofino • Relocation and full renovation of Coco Café and the Gelato Factory Spa and Fitness Center: • Expanded, renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite • All new indoor and outdoor fitness center • Multi-purpose court added on the ground floor Explorer’s Club and Core Zone Teen’s Club: • Exciting new Kiddie Splash Zone • Renovated Explorer’s Club for Kids ages 3-12 • New Outdoor Lounge Area and Core Zone Teen’s Club Swimming Pools: • All swimming pools and hot tubs will be updated with new tile covering Destination Weddings and Events: • New oceanfront terrace designed to host weddings and events • Extension and remodeling of the ocean view Playa meeting space
Location: Perfectly located on a dedicated beach area in Puerto Aventuras, 20 minutes north of ancient and mysterious Tulum and just 15 minutes south of exciting Playa del Carmen, Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Water sports, bike tours and beach combing are favorites here. In the neighborhood you’ll find a great golf course and a quaint market area, restaurants and live dolphin entertainment are all within walking distance.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
3368 reviews
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Jul 12, 2025There is not enough room here to list the issues
I will not be coming back to the resort after several issues at the resort. Did not like that for the first 2 days the place smelled like sewer issues
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Jul 10, 2025
Why Bother??"
Upgraded to preferred status upon arrival. Other than an ocean view room, wasn't worth the $$. Food quality is horrible. By far the worst of any resort I've been too. Hyatt apparently just purchased Secrets and Dreams. Obviously somebody from Hyatt needs to come and try this food. Only good thing is that we were able to find restaurants out in the marina to eat at. Sadly, when you book all-inclusive you shouldn't have eat at restaurants outside the resort. There's no beach due to the sea weed, but that's not the resorts fault. Seems like the sea weed has been an issue for years. Bottom line is....you book all inclusive resorts for the beach and the food. You get none of those here!! It's your money, but there are 3 star resorts that are better.
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Jul 09, 2025Dreams July Visit!
We have had a great returning trip to Dreams! We spent our mornings doing bike rides and afternoons playing volleyball. Best entertainment host Christian!! The kids loved him and wanted to do any and every activity he was part of! Thank you for a great experience Christian!
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Jul 06, 2025Super star staff
We were disappointed when we arrived late in the evening to be told that our preferred swim up room was on the beach side of the hotel as we had requested if possible to be on the quieter marina side. Concierge Myriam was very helpful and arranged for us to be moved a day later and fellow concierge Emilo very kindly helped us to move our luggage on the day. It is much quieter on this side which suited us however families who enjoy games and loud music were having a good time on the beach side. We were so pleased that this is a non smoking hotel we have had many holidays ruined by selfish smokers who do not stick to designated smoking areas, it was such a pleasure to be smoke free. Our room was comfortable I especially loved the soft pillows( shame I couldn’t fit one into my case) the second room that we had was better set out than the one beach side with a more private bathroom. Yolanda who cleaned our room always worked very hard and kept everything restocked regularly. Although we had a preferred room I cannot say that apart from having the swim up pool we noticed any advantages to a standard room. We had breakfast and lunch in the World cafe Sandra kindly saved us a table near the serving area every day as my husband cannot walk very well and Rosivel was always very helpful and would arrive with our drinks each day without us even having to ask for them. It was always a pleasure to be greeted by Jnathon when he was on duty as he was so cheerful, in fact all the staff at the hotel are friendly and helpful and work very hard. We found evening meals a bit of a challenge, my husband and myself are a fussy pair although our son had a great time trying lots of new dishes. We only ate in three restaurants The Oceana, the Seaside grill and Portafino so it became a bit repetitive. It would have been good if the World cafe had an international buffet a couple of times a week. Having said that the staff in Oceana in particular went out of their way to accommodate us, a special thank you to chef Hirai. We used the gym it wasn’t busy and had all of the equipment that I like to use. We also visited the spa which was lovely but a bit overpriced, I also felt a bit uncomfortable at times as there was a lack of privacy in the changing room with staff ever present. The beach area was ok especially the bar with the swings which had a cooling breeze, comfortable chairs and friendly barman ( sorry didn’t get his name) It was lovely to sit there watching the waves crash on the rocks and relax. I was disappointed that we only got to kayak once during our two weeks there due to the sargassum covering the whole area, the poor workers were losing a fighting battle trying to clear it only to find that the next morning it was back with a vengeance. I don’t think that even if it was cleared that it would be a good area to swim though as it is very shallow and full of large rocks. There is one thing that we were not aware of, you cannot hang a washing line outside your room even though there are hooks for one, we discovered one morning that our costumes and t shirts had been taken down and put on the chairs, why didn’t someone just tell us rather than coming onto our patio and removing them which was very strange. Even so we hope to return to Mexico and Dreams as we love Mexico and the people.
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Jul 05, 2025
Exceeded Expectations by Far!
Truly blown away! The staff at Dreams Aventuras makes this resort special. From the Preferred Club team: Guillermo, Graciela to name a few, they always went above and beyond to make our stay wonderful. The Preferred Club lounge was quaint and perfectly tucked away for a quick drink or snack. The food for an all inclusive was 10/10. Oceana and Portofino were excellent, but every restaurant was great and the service top notch. The bartenders were attentive and friendly; Felipe was great at the pool bar. The swim up bar stayed busy but the bartenders were up to the task. The rooms were comfortable, clean and our Family Room was spacious. The pools were great - it was nice to have the fun family pool and then escape later in the afternoon for the more quiet Preferred pool. Unfortunately, the sargassum at the resort was bad during our stay, but this was to no fault of the resort or staff. They worked tirelessly to keep the beach area and water as pristine as possible. The grounds were clean and the staff worked hard all day to keep the pools clean and the grounds tidy. The size of this resort is perfect and it was well thought out. Thank you so much Dreams Aventuras team. While we are believed to be pretty picky travelers, you exceeded our expectations!