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Hotel overview
Standard Package + Upper Room Amenities
Guests staying in standard rooms: • 25% discount on spa services • One-in room family or champagne breakfast • Complimentary upgrade to nonstop shared transfers • One bottle of wine/sparkling wine per room Guests staying in upgraded rooms: • Enjoy all the perks of the standard rooms plus, • Complimentary Bali bed rental for one day • 50% off romantic dinner
Valid in Deluxe Dolphin View, Family Deluxe Pool View, Deluxe Ocean View, Family Deluxe Ocean View, Honeymoon Jacuzzi Dolphin View, Preferred Club Dolphin View, Honeymoon Jacuzzi Ocean View, Preferred Club Ocean View, Preferred Club Family Ocean, Master Suite, Preferred Club Master Suite room categories. Terms, conditions, and restrictions apply to resort coupons and vary by resort.
Designed with the highest standards of excellence, Dreams Puerto Aventuras Resort & Spa is set like a jewel in a secluded upscale gated marina community with a picture perfect white sand beach. Location is everything – in the neighboring marina you will find a picturesque market, shops and a yacht-filled harbor – all there to be explored on foot. Spacious rooms and suites feature a bold and modern Mexican design combined with breathtaking ocean and marina views. The Dolphinarium is the largest on the Riviera Maya and gives guests the opportunity to swim or even kayak with dolphins and manatees.
Location: The resort is positioned between Playa del Carmen and the Tulum Mayan ruins. Approx. 70 minutes from Cancun International Airport.
Sense of Arrival:
• Completely renovated elegant and welcoming lobby • New check-in desks providing a warm and friendly arrival and departure experience
Guest Rooms and Suites
• Addition of 38 new swim-out suites • Fully renovated guest rooms and suites embracing all new décor, indoor and outdoor furniture, linens and accessories • Enhanced lighting and decoration in hallways Dining Experiences: • Brand new décor across all restaurants and bars • Completely renovated à la carte restaurants including Gohan, Seaside Grill, Oceana, El Patio and Portofino • Relocation and full renovation of Coco Café and the Gelato Factory Spa and Fitness Center: • Expanded, renovated Dreams Spa by Pevonia® featuring a beautiful new bridal suite • All new indoor and outdoor fitness center • Multi-purpose court added on the ground floor Explorer’s Club and Core Zone Teen’s Club: • Exciting new Kiddie Splash Zone • Renovated Explorer’s Club for Kids ages 3-12 • New Outdoor Lounge Area and Core Zone Teen’s Club Swimming Pools: • All swimming pools and hot tubs will be updated with new tile covering Destination Weddings and Events: • New oceanfront terrace designed to host weddings and events • Extension and remodeling of the ocean view Playa meeting space
Location: Perfectly located on a dedicated beach area in Puerto Aventuras, 20 minutes north of ancient and mysterious Tulum and just 15 minutes south of exciting Playa del Carmen, Dreams Puerto Aventuras welcomes you with crystalline pools, hideaway beach spots and the shade of palms and thatched palapas. Water sports, bike tours and beach combing are favorites here. In the neighborhood you’ll find a great golf course and a quaint market area, restaurants and live dolphin entertainment are all within walking distance.
Location
Puerto AventurasProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
1441 reviews
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Aug 28, 2023Awesome and highly recommend
Awesome vacation. Resort is clean and the staff is great. Entertainment by Julio, Roman, Marco, and Mareya was top notch. They learned your name and involved you in the things you enjoyed. Abel the bartender at Sugar reef was great. Enrique was our waiter at Seaside grill and El Patio and he was awesome. The 2 morning ladies at Coco Cafe learned my early morning drink the first day and remembered me every day after that. What service, something missing in many places but not here.
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Aug 25, 2023
Massage well done
Yulleny and Miriam We’re amazing during our massage spa section at dreams hotel resort. We had a great experience with the hydrotherapy and deep tissue massage. Facilities were clean and staff was very professional.
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Aug 24, 2023
Top Notch Restaurant
The food at the Seaside Grill is delicious, and the dining experience overall is top notch. Guillermo, our server, showed great customer service and made the night a pleasure. The chef, Hermenegildo, cooks some of the most delicious food you can find at any of the restaurants. Make sure to stop by the Seaside Grill or you will regret it.
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Aug 23, 2023Disappointing
Stayed in the preferred honeymoon suite shower leaks hair dryer don’t work scales don’t work and jacuzzi don’t work . Mini bar soft drinks 2 lagers and water no spirits. Restaurants very basic not good beach think it’s just gravel hard on your feet so not great pools ok only my legs full of bites from little ants in the room one positive the staff are excellent so friendly and helpful they should be proud of themselves but I am afraid that’s not enough for use to ever come back
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Aug 23, 2023
Amazing time
We will never forget our wedding coordinator Lourdes. Even when the couple were stressed due to normal wedding stress she never flustered.everything came out so beautiful. We loved how welcoming the staff were. Every little thing a guest list during their stay was returned. Incredible customer service.