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Ratings & reviews
TripAdvisor traveler rating1136 reviews
Audra is the best!
Loved it at the park city Double tree location…! So beautiful! Best part hands down though was Audra hands down Audra! Knowledgeable of the area and very pleasant to chat with! She kicks butt!
Audra, was very nice and professional in telling me where to go and where the bathroom was, supper friendly, also offered me a cookie will defiantly be coming back, you guys have an awesome worker. very nice hotel:)
Front Desk STAFF BEST EVER!!!
The Front Desk Staff was AMAZING, Greeting us with WARM COOKIES AND FRIENDLY Greetings. Mike Graciously offered us an Early Check-In. Throughout our Stay Mike was so Helpful and Attentive. Mike even Took our lunch dishes after finishing a Quiet meal and Conversation Together in the Lobby. Our Room was Very Nice, IMPRESSED and will Definitely Be our Preferred Choice when we return. ALL STAFF was 5 Star!!!
Some shady business practices going on here...
Had a written agreement to host an after-party for my wedding and we showed up to no one there. In the booking process, they lied about the constraints of their liquor license, they told different stories to me vs my friends on why they weren't open...then when I mentioned the contract, they told me it was just a 'courtesy contract' there's more but this is not the venue to air out everything that happened. The sales staff and general manager were all very rude and unhelpful. They would not give the the contact info to escalate to corporate, and when I did get a chance to talk to someone in corporate, I found out they lied about the compensation I was given in their reports. Just some super shady business practices here. Definitely don't do any corporate events with these people and better stay away as a leisure traveler as well.
Best Hotel Experience in Park City, UT
We had the best experience at the Double Tree in Park City! The staff was amazing and the rooms were extremely nice! I always stay here, but the experience keeps getting better and better every time. If you get a chance to meet Audra at the front-desk, she is absolutely a joy to deal with. Extremely friendly, outgoing and most of all, helpful with everything. I highly recommend staying here when you come to Park City!