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1167 reviews-
Quaint property, needs some polish and some TLC
Stayed here for a week to get out of the summer heat back home. Got to the property late at night after several airline delays. Property is one of the older Doubletrees I've stayed at. I'm guessing it gets a lot of traffic during ski season and the skiers might be pretty hard on it. I would compare it to a Motel 6 or Super 8 in terms of room quality. No thermostat on the wall, just a loud AC/Heater unit by the window. We left our door open on the porch in the morning to let in that pleasant cool mountain air. There are only two floors of rooms, so you do end up using the stairs quite a bit since there's only one elevator and it's pretty slow. Parking is a bit goofy as you're not allowed to park in the grocery store parking lot that is adjacent to the hotel. Don't think this would be a good hotel for a guest who has mobility issues. There are plenty of places to eat near the hotel. We ate breakfast one morning at the hotel and it was good. The bar service at night wasn't great and as is the case at a lot of hotels the taps of the draught beers was dirty and the beer unrecognizeable taste wise because of it. This hotel sits at the bottom of the basin at Park City and is a bit of a walk to downtown Park City. We found it easier though to walk rather than park a car as some of the parking restrictions around downtown are a bit ridiculous. Having the grocery store next to the hotel was convenient as we made frequent trips there rather than paying inflated prices for hotel food/drinks.
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Great Hotel, Perfect Location
This property is beautiful and located so centrally in Park City that getting to everything was so easy, especially by free local transit. Our room was spacious, clean and the cleaning staff that came in was excellent. Bed was comfortable and we enjoyed the tv selection. The staff was what made this a 5 star review though. Every single person we encountered was so friendly and helpful. We had a great check-in and check out experience with Maria, and a wonderful conversation with someone else on the way back one day. She gave us great recommendations on things to do and took a genuine interest in us. Park City was amazing, and I’d stay here again when coming back.
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The most helpful staff.
Both Audra Johnson and Mike at the front desk where the most helpful people I have ever dealt with at a hotel during my 70 years of travel. Everything else was also great. I would not hesitate to stay there again, especially if Audra and Mike were at the front desk.
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Excellent Family Place to Stay
This is a very nice, very clean, very quiet and very family friendly hotel. It has a very large pool and hot tub. The game room was a unique addition. It is close to the heart of town and all activities. It is very close to many restaurants. The restaurant onsite is very nice and not busy at all. Felt safe enough to the let the kids run around all day. This is a great buy for the quality.
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Customer service
Audra at the front desk was awesome! Definitely 5 stars for customer service ⭐️⭐️⭐️⭐️⭐️ We got into town early and Audra was so accommodating and even upgraded us. The location of the hotel was convenient and walking distance to stores. Definitely recommend!