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Hotel overview
Location
Downtown Disney® Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
6702 reviews
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Oct 04, 2024Amazing time at French Quarter
We had an amazing time at this resort. Everyone single cast member we encountered was very sweet and helpful. The resort was so clean. Food was delicious. The pool was so much fun. The gift shop was great. It was on the smaller side but had so many options. The buses from this resort were awesome. We never waited longer then 5 mins and getting back always seemed so quick. The only downside I can see is the food court doesn't open til 7 so if you are doing early entry to any of the parks you can't eat breakfast before hand. I highly recommend this resort. It's absolutely beautiful and has become my favorite resort.
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Sep 09, 2024A nice stay at French Quarter, we would return
Visited from the UK in August 24, we stayed 17 nights at French Quarter. On arrival just after 9pm we were given a small map directing us to our room in building 7, 3rd floor. We asked for help with luggage and were just given a luggage trolley (no bell service available) a bit stressful when you’ve travelled for 20hrs but it wasn’t a long walk (just felt it in the heat!). Our room was cool and clean when we arrived, plenty of room for our clothes and things. The bed was comfortable, but the air conditioner was quite noisy and kept me awake the first night. I got my husband to reduce the fan on the a/c which helped reduce the noise the next evening. I could also hear one of the elevators as we were nearby. Room cleaning was done every other day, which was fine for us. I did feel the floor could have done with a bit more effort at times but it was clean enough. Everything isn’t too far to walk to, as a light sleeper I requested a quiet room away from the walkthrough areas and it was generally quiet. We had a corner room so we only really had one neighbour slamming their door/flushing late at night on return from their day. The pool has plenty of towels, comfortable sun loungers and chairs, my daughter also enjoyed the slide and splash park. We didn’t have a car but found the Disney busses fine at the hotel, the times on the app sometimes a little bit later/earlier than the bus arrived but it was fine. We also used Lyft to get around to outlets, supermarkets etc. We used the quick service in the hotel a few times for breakfast and dinner food was as expected for this style of restaurant. It was a shame that some of the customers left their tables in a real mess, I felt the staff really struggled to keep on top of the cleaning due to this. The gift shop was great and stocked a decent selection of food, drinks, meds and of course gifts. All of the staff we met or contacted were really helpful, we had an issue with our fridge freezing which was resolved quickly, our tv wouldn’t work one evening, again I called and they came to reset it. We had a bit of a leaky faucet in the bath, they didn’t manage to resolve this but the rooms were in the process of refurbishment when we left. Generally we had a few very small issues, but they were sorted quickly and it was a nice stay, we would stay again as we liked the size of the resort.
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Sep 02, 2024Nothing works and night clerk rude.
Check in lady was nice and that’s where it stopped. Tea was out in dining area took almost 20 min to get someone to fix it. Fridge in room is frozen over. Shower facet will not stay in place causing the temp to fluctuate pretty largely. Room is warm even on coldest setting. Went to ask front desk if maintenance will override as I’m severe asthmatic. Front desk guy kind of rolls his eyes and goes into the back for .02 comes back and said they said no. I asked even though it’s a health issue and other Disney hotels have done this he says they said no! No offer for a new room or to even have someone come check the system which BTW our room is one of the few the water is pouring out on the sidewalk outside. Had high hopes for this place because I LOVE the French Qtr but was nothing but disappointed! Don’t recommend.
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Aug 30, 2024
Great resort
Resort is small compared to most Disney resorts. All rooms are an easy walk to lobby. Quick boat ride to Disney springs. Very relaxed atmosphere and quiet. Rooms have mini fridge and coffee pouch style maker. Beautiful grounds, great staff. No complaints.
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Aug 22, 2024
Moderate is a Good Description
Stayed here for two weeks in November 2023. I feel like maybe my previous stay at a Deluxe spoiled me because I don’t see any advantages to staying here over other levels of resort. Pros: the size of the resort is great. It’s very clean and well kept. The grounds are pretty. I think the rooms are a decent size. The cleaning staff I encountered were all very lovely. I enjoy the theming generally but I think it’s lacking something special. The food court is lovely, though basic. Everything we ate was great. The beignets are wonderful. The boat ride is fun. Resort gift shop is lovely with some resort specific gifts. Easy to access the bus stop. Quick walk to the room after a long park day is hugely advantageous. If you love Springs it’s pretty close. Cons: for the money, it’s not special. I’m not a fan of the motel style rooms opening outside. The amenities in the room are basic in terms of build quality and theming, and I dislike having a shower curtain instead of glass. The food choices at the court aren’t huge (they’re fine, just not amazing). It took ages to wait for the boat and then ride the boat (plus the dock at Springs is far away from the things we actually wanted to do). The buses are always busy (though they are frequent) and they take ages to get anywhere (we ended up using the car a lot more than expected). The stops at the park always seemed to be the furthest away to walk to at the end of the night to get the bus back too. No table service. Don’t get me wrong, it’s fine. If I hadn’t stayed Deluxe I probably would have enjoyed it more. I’m just failing to see why it’s worth paying more over somewhere like Pop (huge food court, huge pools) or Art of Animation when they have access to the skyliner which is a massive plus. I think I’ve decided that overall, moderates aren’t for me. Either value to go as cheap as possible, or, ideally, deluxe. Would I be fine with staying here again? Yes, if the price was right. Would I actively choose this resort over others at Disney? No.