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Hotel overview

Overlooking Paradise Pier in Disney's California Adventure™ Park, this polished hotel is a gracious celebration of all things Disney and the nautical California seaside. Enjoy an impressive array of features that are distinctively Disney including great dining, impressive amenities and a roller coaster-inspired water slide at the rooftop swimming pool.

Location

Disneyland® Resort
Long Beach, CA, USA - Long Beach Municipal Airport : 30 miles
Los Angeles, CA, USA Los Angeles Intl Airport (LA : 60 miles
Ontario, CA, USA - Ontario International (ONT) : 60 miles
Santa Ana, CA, USA - John Wayne Airport (SNA) : 15 miles

Property information

Year Built: 1985
Last Renovation: 2010
Accessible rooms: 15
Floors: 15
Total rooms: 489

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 2741 reviews
  • 5.0 star tripadvisor rating
    Clean room-great customer service

    Now that this hotel has converted from Paradise Pier Hotel to Pixar Place Hotel there were a lot of fun Pixar touches including the statue in the lobby. Customer service was excellent. Room was clean and kept that way. Large room with plenty of storage. Bathroom had that annoying sliding door that hotels favor these days instead of a real one so if that's a privacy issue beware of that. We had an excellent view of California Adventure across the street. This is very close walk to the two Disney Theme Parks and the other two on property hotels as well as Downtown Disney and other local places. We drove to Target to get a 12 pack of soda for our cruise. There was a coffee shop that had pastries in the morning, some snacks in the gift shop and the Great Maple as the main restaurant. This used to be less expensive than the other two hotels on property but now is the same as the Disneyland Hotel.

    Feb 26, 2024
  • 1.0 star tripadvisor rating
    WOKEN UP BY POWER TOOLS DIRECTLY ABOVE OUR HEAD AT 6:10 AM ON A SATURDAY

    Absolutely ridiculous experience. Beyond angry. How can it be allowed that construction can take place this early in the morning, especiallly on a weekend?! The first few mornings it was lots of stomping above us so we just figured it was a loud family getting up and getting ready to go to the park. On our final morning though, after 2 very long days at the parks including staying out until Disneyland closed at midnight the night before, and with a very worn out 5 and 2 year old we were awoken to the brutal sounds of power screw drivers, power saws and hammering directly above us at 6:10 am. It was then obvious that they had put us directly below a floor with remodeling still going on, which was quickly confirmed on my way down to the front desk by testing out the 4th floor on the elevator tablet, which gives an “invalid floor” message after your tapped the number 4. When exiting the elevator at the lobby to go report the noise I was quickly intercepted by a lady with a tablet in her hand, who was clearly there to spot upset guests and intercept them and try to diffuse the anger with that fake overly kind tone of voice rather than acknowledging the situation. After being told that their construction hours started at 6:30 (it wasn’t even 630 yet, not to mention how completely ridiculous of a start time that is) she told me she’d “let them know” and “see what they can do.” Spoiler alert - it never stopped, shocking. If you still insist on staying here because it’s a Disney hotel and you get a whopping extra half hour in the parks (used to be an hour back in the day, whatever happend to that?!) make sure you ask what floors construction is happening on and don’t let them put you in a room above or below those floors. Because at first glance it looks like the hotel remodel is done when you walk in the lobby and when you go up to your floor it looks like they’ve just closed off one of the two towers to finish the rooms on that side of the building. I would have never imagined it’d be happening immediately above any guest rooms. We for one will be staying at the Westin down the street next time instead. Also, our brand new shower and bathroom sink didn’t even drain so the remodel work going on isn’t even good quality.

    Feb 10, 2024
  • 5.0 star tripadvisor rating
    The location makes it the best!

    Paradise Pier was perfect for our family! Although we didn't get a rethemed room, we were on the 11th floor, which had the rethemed rooms. When we got off the elevators, we were in the new part and could see how amazing it is going to be! The old rooms were still great though! We had plenty of space and comfy beds. We had two rooms for our family of 5 (with three big teenagers) and we were given adjoining rooms! Perfect! The best part about this hotel is it's private entrance to Disney's California Adventure. Although we had to enter through the Grand Californian Hotel for our morning that we reserved Disneyland for our entry, we didn't ever use it again. Even when we went to the Disneyland park, we entered through the Paradise Pier private entrance for Disney's California Adventure and walked through the park to get to Disneyland. We did the same thing coming home! It was amazing! There was never a line, the people were friendly, and it was so nice to walk in a quiet, uncrowded place! We truly loved this hotel. Hopefully, we can come again sometime after the retheming is complete and experience the new rooms!

    Dec 30, 2023
  • 5.0 star tripadvisor rating
    Khristine is the best!

    Me and my family recently took a trip out to Anaheim, CA. We were looking to stay on site where Disneyland is located and settled on the Paradise Pier Hotel (soon to be Pixar place). This woman named Khristine who was from the front desk of the hotel was outstanding in every way! She answered all of our questions regarding the hotel's access to Disneyland, gave us free swag and goodies, made us feel really great about our trip, and made it a place to go back to in the future. The rooms were clean and already had touches of Pixar scattered about in the room even though they hadn't officially transitioned into Pixar place. I definitely recommend this hotel out of all the other Disney-themed hotels because of its access and the friendly customer service, especially Khristine!

    Dec 21, 2023
  • 2.0 star tripadvisor rating
    Too much money for what??

    We took our 8 year old grandson and granddaughter to celebrate Halloween for the first time inCali. We booked this trip with them and my husband from Seattle. We spent almost $3000 for 3 nights at this hotel. Our room was sub-par for what we paid. The hotel is under construction which we’re aware of. Surprisingly, that did not bother us as much as we thought and we were understanding of the situation. However, the room is dingy and old, the water pressure was almost null and void for both the shower and sink. The pool is small. The small old refrigerator was old and and not cold. There are no food and beverage service. And with that, why would you not have any ice available at the pool when we have to bring our own drinks there?? This is by far the most disappointing room experience that we’ve had. You charge way too much for sub par accommodations. The best part of our experience at this hotel was housekeeping , which we really appreciated but I highly recommend going elsewhere. This looks place was very disappointing overall. We definitely overpaid and will not stay there again.

    Oct 30, 2023