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Hotel overview
Location
Disney's Animal Kingdom® Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
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Peaceful Resort
Me and my two girls (ages 11 and 16) stayed here for one night before leaving on a cruise. We stayed in a tower club level room, and it was very nice. The staff in Chronos Club did everything they could to make sure we enjoyed our stay. This resort was perfect for us because we didn't want to see too much Mickey Mouse theming. It definitely felt like we were in Spain and not at a Disney resort, which we loved for this trip!
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Beautiful resort!
Me and my mum have just returned from a 2 week stay here a couple of days ago, and we had a lovely time. This resort is gorgeous- the architecture, the theming, the facilities and it was always beautifully clean too. After arriving in Orlando after a 9 hour flight from the UK we were greeted by the friendly cast members at the front desk (Adam and a cast member earning their ears whose name I unfortunately didn't catch!), they were super kind and were very helpful when we were unable to find our room number on the app despite it being past 3pm. Turns out the standard room we were supposed to have wasn't available, so they have us an upgrade to a preferred room- how kind and amazing, what a nice surprise! The room was great, we were in the Casitas section overlooking the water which was lovely. (Only issue was our room being right next to the speaker which plays the resort ambiance music from 6am-11pm, also our Aircon was at a fixed temperature and couldn't be altered or turned down). But the proximity to the bus stop, small pool and El Mercado was super! Throughout our stay, the cast members we encountered were super friendly and kind. Special shout out to Justin at El Mercado de Coronado who always has a lovely chat to me and my mum and remembered us, and even kindly gifted us some pastries one day too (and gave me a Mickey bar :)) thank you Justin!!! Also a shout out to Destiny from the maintenance team; always like to bring stickers to give to the cast members, but my pack of stickers became stuck behind the drawer in the bedside table; destiny came to the rescue and saved my stickers (and fixed the drawer too). Thank you Destiny! The pools onsite at this hotel were lovely, with one main pool called the Dig Site which had a waterslide, a spa/hot tub and a kids splash pad and obviously a big pool. And 3 smaller pools in the hotel sections- our pool in Casitas was great being near the laundry which was handy for non-park days where you swim and do some clothes washing! The staff at the Dig Site were super and attentive, helping to retrieve a large insect from the pool (in the UK we don't have insects that big so I had no clue what it was, I later found out it was a locust). The only thing we had any issue with during our stay was the food, due to the quality changing each day. An example being that my mum had the vegetarian rice bowl and loved it the first time as it was fresh and had nice flavours, but the second time it was so unbearably spicy she couldn't finish it (she said it wasn't spicy the first time). Also, we last stayed here at this lovely resort a couple years back, the pastries used to be self-serve so you could choose your croissant (for example) then take it to the till to pay for it, now they are behind a counter where you order them after queuing for them. Personally I thought the old system seemed more effective and created less queues. Also, not food related but a suggestion which may be helpful for the quick service restaurant- possibly to add another mug wash station and also some washing-up liquid for the refillable mugs as for people staying a for a longer stay than a few days the cups need a little more than just water to clean them, especially if theyve had drinks like hot cocoa in them. But back to the positive, we had great experiences at the Dahlia Lounge overlooking the fireworks with some nice drinks, even trying the cookie flight one time. The music is pumped in for the Epcot fireworks show Luminous, which makes for a lovely viewing and listening experience from the comfort of the hotel. Overall a lovely stay and I would recommend for anyone to come see and experience this beautiful resort! :)
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Bait-and-switch resort experience with roaches for the cherry on the top.
Bait-and-switch resort experience. The photos highlight the sleek, modern tower—but unless you pay extra, you’ll likely be placed in the older casita section behind it, which feels more like apartment units than a resort. To make matters worse, we woke up to find roaches in the room. I brought this up to the manager, but he didn’t seem concerned. His response was simply that I could move to another casita or they could call in pest control—not exactly the level of care or service you’d expect.
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Surprisingly Luxe Stay at Coronado Springs – Big Thanks to Maddie!
We recently stayed in a Deluxe Suite at Gran Destino Tower in Disney’s Coronado Springs Resort, and I was honestly blown away. I wasn’t expecting it to feel as upscale as it did—our suite had a separate bedroom, 1.5 bathrooms, and a really sleek, modern design. It felt more like a high-end hotel than what you’d normally expect from a “moderate” Disney resort. What made the biggest impression on us, though, was the service in the Chronos Club. The staff there were warm, attentive, and just genuinely helpful every time we stopped by. I want to give a special shoutout to Maddie (Madison Sarnoff)—she was so friendly and kind, and really went out of her way to take care of us. It made a huge difference in our trip. One person in our group has a butter allergy, and every morning the lounge team made fresh eggs just for them without any issue. That kind of thoughtfulness really stood out. The lounge itself was peaceful, and it was nice having food and drinks available throughout the day—especially after long mornings in the parks. Everything felt clean, calm, and welcoming. We’ve stayed at some of the deluxe resorts before, and honestly, this experience held its own—if not topped a few of them. Gran Destino is definitely underrated. I kind of didn’t want to write this review because I’ve been secretly hoping it stays a hidden gem!
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Love Gran Destino Tower!
Disney’s Coronado Springs, specifically Gran Destino Tower, is my absolute favorite moderate resort…with a deluxe resort feel. My sister and I have stayed in Gran Destino Tower the last two Decembers and love it! Beautiful views of Disney property. We had excellent bus service at both our visits (December 2024 and 2023) with minimal passengers. Our room was even ready early on the day of check in which was a pleasant surprise since we arrived at 1pm. Already planning our Sister 2025 trip here!