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Hotel overview
Location
Epcot Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
9173 reviews
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Oct 05, 2024Information/questions answered about the resort before you go
The Skyliner is great! We never waited more than 10 minutes for the Skyliner & it will always run unless the weather is so bad on its direct route. There is an internal resort bus that makes all 7 stops & runs about every 20 mins. Parks & Springs buses also run about every 20 mins. Although once we did have to wait 40 mins & missed most of early entry. Watch for the times on the app so you know when the next bus is coming & when to be at the stop. And parents please put smaller children on your laps, especially at the end of the night, everyone is tired & should be able to sit, your 2 year old does not need their own seat. The Centertown Market food is ok, its cafeteria food, kids will like it, actually thought it was better than Banana Cabana. You can always go to the quick service at Riviera(take the internal bus if at the other end) for a higher quality meal. Absolutely recommend the refillable mug. 5 fills & you've come out ahead on it. There are 1-2 freestyle machines in each section. I saw deliveries made from several different companies. We used Kroger & WalMart & it was great! They will leave your items at Bell Services & there is even a refrigerator if you have a few cold items(just remember the room fridge is small). The staff at Bell Services were so nice, even though they are constantly busy & working outside in that Florid weather. There are resort vans that will take you & your luggage directly to your room, but it might be quicker to take the internal bus. The laundry rooms were great, especially since we were there for almost 2 weeks & I think open 24 hours. You download the app & make payments through there, $3.25 per wash/dry & it will tell you when your load is done. Since there is a room for each section getting a machine was never a problem no matter what time of day. They do have vending machines with laundry products, but since I knew we would be doing several loads(thanks to the FL heat & humidity) I ordered laundry soap through WalMart. We opted out of the every other day housekeeping, especially when I saw our lady hacking coughing then spitting up in the bushes, its ok, I don't need you in my room! We just asked for what we needed along the way. They will leave you a phone message on your cleaning day that they saw your room occupied sign & that they come in to just do a quick room lookover to make sure everything is ok in there. They had not dusted our room in a bit prior to our arrival, because when we had set items down & then moved them you could see the thick dust marks. There was also a large hole in one of our walls. There is some maintenance that needs to be addressed, especially all the peeled off walkway floor paint & the chunks of it laying on the ground nearby. The pool is nice & there seemed to be enough chairs. There were 2 girls walking around offering cool washcloths & water, which was a nice touch. We did use Mears to & from the airport & had a good experience both ways. $17 per person, each way. We had no problems with the wifi at any spot on the property. Interesting info- One of the workers did say this property is the most humid because of all the landscaping. Most all of the interactions with the staff were on the day we arrived, which were positive, and all workers always said hello when passing them throughout the property, except for a few housekeepers. We payed about $250/night & would stay here again. Though, we would like to see improvements in maintenance & especially housekeeping.
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Oct 05, 2024Once and done
We upgraded after finding Pop was having a refurb...in hindsight..Pop would have been better. We arrived early, checked in and although the rooms were not ready, the lady on reception advised we had Aruba, she even circled the rooms on the map. Off we went, parked up and into EPCOT...we kept checking the App...it was 5pm before the rooms updated to...Jamaica! We arrived back at the resort at gone midnight and had to find Jamaica in the dark...we circled that resort several times! Rooms are dated I think although Disney people say this is the idea...we were quite a way from the main building whish was a pain for food. The SkyWay thing is good but it does not run when there is lightening...and that happens a lot this time of year! Food in food court is awful, no GF options. I would not stay here again, we spent a few hours looking at other resorts and I believe there are better options.
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Oct 03, 2024Go to Art of Animation instead!!!
Let me preface this review by saying I have stayed at many Disney properties over the years ranging from the Contemporary and Polynesian to All Star Sports and camping at Fort Wilderness. I booked at CBR because it was a Skyliner resort and I knew we could access the Riviera stop and have a direct hop to Epcot. The CBR DID deliver in that aspect; if you stay in the Aruba section, it’s a quick walk to the Riviera Skyliner. Also, Sebastian’s Restaurant at CBR is an excellent hidden gem reminiscent of Ohana with a Caribbean flair. Other than that, the whole place is depressing - doesn’t even feel like Disney - just some random 3-star place in the Caribbean. The resort needs a facelift. Food court is dark, grimy, LOUD, and has few food choices. The rooms are dated and worn. Our air conditioner leaked so much water INTO our room that the puddle extended under the bed nearest the door and water was literally running out of the door. Engineering came two days in a row to “fix” the problem and by the third day, our mold-sensitive daughter was congested with a sore throat. I’m sure they would have switched rooms for us, but we really didn’t want to end up in something worse. We ultimately chose to move to Art of Animation, which is where we should have been from the start. We had a 5-star experience there - but that’s another review!!
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Oct 02, 2024Family trip
We decided to stay here for our family trip to Disney world. We were very impressed with The hotel and the staff were very friendly and helpful. The location of the hotel was excellent for getting around the parks, we stayed in the Trinidad part of the hotel it was a 5 minute walk to the skyline, 1 walk to the bus stop. Next to the pool and a snack bar and the main pool and reception were a 10 min walk. Room was comfortable and had plenty of room for the four of us. If we ever go back we will definitely stay there again and highly recommended it if u have a family.
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Sep 15, 2024
Convenient and beautiful
We stayed 6 nights in the Trinidad section at Caribbean Beach. I would highly recommend the Trinidad section due to the close proximity to the sky-liner. The Trinidad rooms are also recently updated and have the “under the sea” theme. The room was very clean, had a large counter to put all our belongings and purchases on, and a double sink outside the toilet and shower. Our room was a short walk to the bus station and the sky-liner. We loved grabbing coffee at Jeoffrey’s next to the sky-liner each morning, as well as, the Spyglass Grill, which was a one minute walk from our room. This section also had its own pool and laundry facilities. I would also recommend grabbing dinner at Sebastian’s, which is on the property. Overall, we had a fabulous stay and would book here again. The sky-liner access is a no-brainer and is the best way to travel to the parks (Hollywood Studios and Epcot).