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Hotel overview
Location
Epcot Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Smoking Policy - All Disney owned and operated resort hotels are smoke-free environments. Smoking is permitted in designated outdoor smoking locations only.
Guest Names Policy - Walt Disney World reservations must be booked with the correct guest names. A complete name change to the lead name is considered a cancellation and will require a new reservation.
Deposit Requirements - A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Convention Policy - Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room Taxes - Room taxes are included in the vacation price.
As to Disney artwork, logos and properties: ©Disney
Ratings & reviews
TripAdvisor traveler rating
9223 reviews
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Jun 29, 2025Beautiful resort, good facilities, friendly staff
This was a beautiful resort; the sunrise and sunsets were so pretty. Lots to do for kids (table tennis, pools, toasting marshmallows, play area, hammocks on “beach”, chess etc). Access to skyliner was great, we never had to queue for it (except when returning from parks in the evening). Room was clean and spacious (we opted for a 5th sleeper room in Barbados so our two kids wouldn’t have to share a bed). The feature pool was great, children loved the slides and theming. One evening was so relaxing on the sun loungers there because there was a steel drum pair performing outside the bar. We ate a couple of times at the center town market - making use of the pre-order app feature, and the free resort refillable mugs were a much appreciated extra! Staff were all so friendly, in the shop, front desk, cleaning and maintenance etc. Yes it’s a big resort but we requested Barbados to place us close to the skyliner and to the main resort facilities so it wasn’t too far to walk. The one main negative for us was the noise of other families - so loud and inconsiderate when walking along the external corridors past your hotel room very early in the morning! Not great to be woken before 7am on the day after you land when you’re all tired and jet lagged. Perhaps the windows could be soundproofed more?
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Jun 15, 2025Excellent service from Aaron
Huge callout to Aaron at the Banana Cabana bar. He was positive, attentive, and provided excellent service. He is what I recall as the Disney employee brand from my childhood. He is an outstanding representative of Disney.
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Jun 14, 2025
Beautiful & BIG
Been here before, booked Jamaica to be close to Skyliner cuz this is a biiig resort. Love the food court, grabbed food & headed to Epcot, so convenient & great ride. Keith Gilmore, one of the duty managers, helped me figure out how to get to MK & Poly. Appreciate him, cuz it takes 3 transfers! Do Skyliner to HS, then bus to MK, then monorail to deluxe resorts. Good thing it's a fun ride, lol. Hotel so pretty & pastel, love looking around, great shops & staff.
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Jun 05, 2025
We are going back...loved it.
Loved it.... Had stayed at Port Orleans Riverside Christmas 12 months ago and that was fab but we have just rebooked to stay at Caribbean beach again. Yes its a big resort but its well designed so you are not a million miles from anywhere. Skyline to Epcot and Hollywood Studios is a major bonus. There were 4 of us in a 5th sleeper room. The kids are adult size and we didn't use the 5th bed. Nice size and there was nothing to whinge about. The resort is so nice and the staff were great. We are not high maintenance but when we asked for anything i.e. struggled with using the laundry machines, the staff went over and above. I highly recommend the resort.
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Jun 03, 2025
Perfect accommodation located between the parks
This hotel was amazingly located with the skyline enabling you to easily get to Hollywood studios and Epcot. Also the buses that get you to magic kingdom and animal kingdom. We had 3 in the room. My son had the pull out sofa bed and me and my husband had the double. Air con was great. Shower good pressure. My hairdryer didn’t work well because of the voltage difference from the UK. No wear really to hang clothes would be the only thing. We don’t use any of the facilities in the room as we literally only slept and showered here. But we would 100% stay here again.