TripAdvisor traveler ratingbased on 720 reviews
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TripAdvisor traveler rating720 reviews
Not a 4 Star Hotel
I just stayed at this hotel this weekend and I was sorta disappointed. It is advertised as Redesigned but it's not so much. There are areas of the hotel that haven't been addressed yet. It's pretty clean but there is no supervision by management at the swimming pool. This past saturday a group of teens supervised by there parents decided to vandalize the pool equipment. I reported it but nothing was done. Maybe this is more like a 2 1/2 or 3 Star Hotel.
Friendly staff and great experience.
I stay in hotels a lot, but rarely have someone remember my name like Al Saatsaz did in the first conversation. The rest of the staff, Sabai, Ibeth and Kerry were all great and gave our family royal treatment. We have stayed before and will stay every time we are in the area. The location is great and convenient to the Galleria and good restaurants as well. You can't go wrong here.
Texas hospitality at it's finest.
Stay at this hotel often. The staff makes you feel so welcome. Great location that is doing a great job making you feel welcome and safe during these crazy times. Al Saatsaz, Sabai, Lbeth and Kerry are just some of the staff that make it such a special place to stay. For the traveller that wants breakfast, they have thought of it all. The restaurant is only open weekends, but they make great sandwiches for the cooler that heat beautifully each day. It is nice to not have to get out if you do not want to. The accomodations are comfortable and well maintained. I highly recommend if staying in the area, even if out of your way. A great location with a lot to do around you.
Friendly & Accommodating
I am a road warrior. I travel for business constantly. Like all of us...we just want a a friendly, hassle-free, & accommodating place to stay. Here is my list of necessities: * Clean * quiet * Close to eateries. * Friendly staff that truly cares for you. When you are a guest at the Addison Marriott Quorum you will meet staff members like Kerry, Al, Ibeth, Sabai, Abdul, & Hassan. These professionals will treat you like their family. They will do everything in their power to make your stay memorable.
We celebrate our anniversary in Dallas every year and always stay at the Quorum. We have always been welcomed with great accommodations and a staff who are willing to meet our every need and request. Our rooms were comfortable, attractive, well appointed, clean and well cared for. We have had two stays during the pandemic and the extra steps for safety and sanitization have been exceptional. The service, as always, has been exceptional and all staff were well versed on various changes and modifications during this time. Though we missed some of the usual amenities, we thoroughly enjoyed our stay in this first-rate hotel. Thank you to all for another memorable stay!