Hotel overview

Being only 3 miles from Minneapolis / St. Paul International Airport and 9 miles from Minneapolis, the Crowne Plaza MSP Airport - Mall of America has a prime location in the Twin Cities. Take advantage of our scheduled complimentary shuttle to and from the airport or enjoy down time at the Mall of America. With 18,000 square feet of indoor event space, the hotel has 16 meeting rooms and a modern AiRE Ballroom. Contact the Sales Office at (952) 876-8655 so you can receive a rental package that will best fit your group and event needs. Every guest room in the Crowne Plaza MSP Airport - Mall of America comes with a large flat screen TV with a variety of satellite channels, a large work desk with office chair, and complimentary WIFI throughout the hotel. Like to work out after a stressful day of work? Take advantage of our well equipped fitness center with Precor equipment and free weights or have a wood fired pizza and a local craft beer at AiRECraft Grill, which is located adjacent to the lobby. Free parking is available for overnight guests and Park, Stay, and Go packages are available for guests needing to keep the vehicle at the hotel while they go on a trip.In Bloomington, you have a variety of relaxing and fun things to enjoy during free time you may have. Local points of interest include visits to the Minnesota Zoo 6 miles South, Target Field 14 miles North, or the Nickelodeon Universe Theme Park 1 miles West.

Property information

Accessible rooms: 14
Double bedrooms: 216
Floors: 13
Nonsmoking rooms: 430
Single-bedded accommodations: 202
Suites: 120
Total rooms: 430

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Our hotel allows service animals only within the property.

Ratings & reviews

TripAdvisor traveler rating

3.5 710 reviews
  • 5.0 star tripadvisor rating
    Nice Hotel and Location

    The hotel was clean with neat landscaping; the hotel front desk clerks were very welcoming too! They represented the company in a positive manner and should be commended for their friendly yet professional interaction; for the hotel, it was clearly evident that management and employees take pride in the upkeep of this property and following all CDC safety protocols reference to the current COVID-19 pandemic the world is experiencing; keep up the good work and would definitely highly recommend and stay here again.

    Nov 28, 2020
  • 1.0 star tripadvisor rating
    Just a bad room?!

    Crowne Plaza Aire has been our 'go to' hotel when we would stay in the Twin Cities area or be using the airport. Not any more. Stayed there 11/15/2020. The floor had about a dozen dead flies on it. We had two beds but only one night stand and only one chair. The Keurig was filthy and then we found out it didn't even work. The lighted makeup mirror didn't work. There was a tile in the bathroom coming off the wall. We mentioned these issues to the staff but they seemed unconcerned. This has now become a 'last choice' hotel for us. We often use the hotel shuttle when flying out of the airport. The shuttle drivers have always been friendly, helpful, and courteous. They would still get a five star rating.

    Nov 23, 2020
  • 4.0 star tripadvisor rating
    Nice room, housekeeping not so much!

    The room was nice, clean and spacious. There was a huge pool, that we didn't use. I was really impressed with the fitness center. It is large and had a variety of cardio and weight machines. Free weights were also available. The restaurant was good, your typical over-priced average food. My one complaint involves the housekeeping staff. I was awoken to a knock on my door around 7:45 am by one of the housekeeping employees. She wanted to know when I was leaving. First checkout time is 11:00 am and second I had the "Do Not Disturb" sign out. There was no reason for her to have done this. Since I assume this isn't a standard practice, I would still recommend this hotel. My one recommendation would be to check out all the airline photos and memorabilia through out the hotel. It is fantastic! Also if you have time check out the Northwest Airlines museum. I told my cat Snorty McPoof about our adventures that included this hotel. He was appalled that I had being woken up so early(what cat wouldn't), but impressed with the airline theme of the hotel. Snorty loves to fly and does flying adventures often.

    Oct 01, 2020
  • 5.0 star tripadvisor rating
    Near MSP Airport

    This was our lodging near the airport for our trip home. We had to drop off our rental car before going back to the hotel. Hotel was very accommodating with shuttles. My wife wanted to go to the Mall of America and one of the shuttle drivers even went out of his way to get us there.

    Mar 05, 2020
  • 2.0 star tripadvisor rating
    Not the best! Not the worst.

    This is my least favorite hotel near the mall of America. Hot tub was dirty, pool floor dirty, our bathroom had chipped flooring and for me the worst was.....daughter went to front desk asking for an extra blanket. 30 minutes later and now 1030 pm no blanket so I head to desk to ask for a blanket. No one ever brought that blanket. See photo of bathroom floor. Hotel appears to be older. Service is lacking. I will Only stay here if our team tells us to like this time. Our first night was spent a few doors down at hyatt place. Highly recommend that hotel for free breakfast and large rooms.

    Feb 15, 2020