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TripAdvisor traveler rating1108 reviews
This was a nice hotel. My room was big and comfortable, and the area is safe and nice with a lot of restaurants. Breakfast was good too.The only shame is that they do not advertise a free shuttle bus to/from the airport. I sent an email asking about transportation from the airport a couple of days before my arrival, but I never got a reply. The hotel's website didn't contain information on this either as far as I checked at that time. I wasted my money and time by looking for and using alternative transportation. I used the shuttle bus on my way back from the hotel to the airport and it was smooth.
this downtown Clayton hotel is in a great location. The rooms are nice sized and the free breakfast is hot and outstanding . I think the hotel is a bit dated but not problematic. Service is excellent and many bars and restaurants in the area walking distance .
Check in went smoothly. Friendly desk personnel. The room was not oversized but was comfortable. It was clean (vinyl plank flooring rather than carpet), and bed and pillows were comfortable. Nice shower, towels not extra soft but not thin and scratchy. Nice pool, game room and exercise room. Breakfast was buffet style in the restaurant area of the hotel and was included in our stay. We will definitely consider staying there again.
Very friendly and accommodating
We were greeted warmly by Max and Nick upon our arrival. Breakfast was good with a lot to choose from including made to order omelettes. We were attending WashU for a tour and the hotel shuttle dropped us off in the morning, then picked us up in the afternoon. On the way back to the hotel to pick up our luggage before delivering us to the airport, our driver took a couple of detours to show us some of the St. Louis sights. Our impression of St. Louis was greatly enhanced by the treatment we received from the hotel employees, especially Max, our shuttle driver.
Starting with the shuttle service
Excellent SERVICE, SMILES, and a great location. This is my second visit to Clayton Plaza. The hotel employees are the Clear first reason why I chose to stay here again. My second reason is the convenient shuttle. Devon and Max are excellent drivers and super helpful. The front desk staff is friendly and efficient. My room appears to be upgraded from the last time I stayed here. Much brighter and very comfortable. Thanks for having employees that care about your guests.