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Hotel overview

Imagine a luxury hotel that embodies the spirit of the Pacific Northwests most progressive city. At the Crowne Plaza Portland Downtown, were redefining the upscale hospitality experience with an unwavering commitment to sustainability, a unique range of amenities, and an innovative approach to delivering the highest standards of comfort. Located just off I-5, steps from the Oregon Convention Center and the Moda Center, within a world-class network of rapid transit, the Crowne Plaza Portland Downtown hotel is your home base for exploring the city. With a convenient location near Portland International Airport (PDX), we are the only downtown Portland hotel that offers airport and local area shuttle service within 3 miles of the Hotel (based on availability), and we do it free of charge! We also have a fleet of guest bicycles, so you wont have any trouble getting around. Inside your room, youll find luxury-class amenities including refrigerators & microwaves, along with breathtaking views of the City. Experience a blissful nights sleep with our Sleep Advantage System featuring aromatherapy amenities and ultra-premium bedding; delight in distinctive Northwest cuisine; grab a cocktail in our intimate bar; or even squeeze in a workout in our Precor Fitness Center. Choose the Crowne Plaza Portland Downtown for your wedding or event and make your dreams a reality among the crystal chandeliers and exquisite ballrooms.

Property information

Year Built: 1969
Accessible rooms: 6
Double bedrooms: 131
Floors: 10
Nonsmoking rooms: 241
Single-bedded accommodations: 110
Suites: 2
Total rooms: 241

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Local kennels available: Howliday Inn Doggie Daycare, 503.230.1050. Kitty Cat Condos www.kittycondos.com, 503.761.7701. Alpha Dog Boarding www.alphatopdog.com, 503.236.8452.

Ratings & reviews

TripAdvisor traveler rating

4.0 808 reviews
  • 5.0 star tripadvisor rating
    Clean, Modern Rooms

    I was very impressed with this property. I stayed one night for business. The hotel has it's own van for airport pickups which is rare for a downtown Portland hotel. The staff I encountered were all friendly. On-site restaurant (to-go only due to Covid) which was very good. My room was very clean and modern. The bed was comfortable, the bathroom was nice and it had a fridge and microwave. Honestly, no complaints at all about the room. Many restaurants close by. Close to convention center. You can walk downtown.

    Jan 05, 2021
  • 1.0 star tripadvisor rating
    Thinnest walls I've ever encountered and I travel frequently

    Didn't sleep 2 hours last night. Motel 6 has thicker walls. My young child got to hear her first orgasm as if they were in the room with us. Could hear every word from both rooms attached to us. Trash

    Oct 31, 2020
  • 1.0 star tripadvisor rating
    Mislead about shuttle service and renovations

    I was traveling from the East Coast back to my home state of Oregon. Due to issues with the fights, I would not be arriving in Portland until around 9pm; with jet lag and general lack of sleep, I decided to book a room as opposed to driving home the same night. During my layover in Seattle, I looked up available hotels near PDX and saw the Crowne listed. As I have stayed there before and really liked it, I thought it would be better then the Airport hotels even though it was farther away. I called the hotel before booking and asked if there was an airport shuttle. A friendly woman informed me that they did have a shuttle and it was available until 10pm. With that information I went ahead and booked my room. When my family and I arrived in Portland, we gathered our bags and made our way to the ground transportation area. At 9:30 I called the hotel and after a hold was informed that the driver “must have gone home early” and there was no shuttle. Keep in mind the only reason I booked this hotel was because they offered the shuttle and had just been told a few hours earlier it was available until 10. Being exhausted from travel this was the last thing I wanted to deal with…. After a long wait, I was able to get an Uber and got to the hotel. Once at the hotel I found it is under major renovation (which was not listed on the app) and had to wait outside at a side entrance while I called the front desk to have someone come let us in. At the desk, the agent was very friendly however all she could do was offer me breakfast (which I had no use for) and spire drink vouchers (worthless as the bar had already closed and wouldn’t be open again until 4pm the next day). Finally got into a room and got some sleep. In the morning we thought we'd try to use the breakfast voucher. My family and I went downstairs and found our way through the construction to the restaurant where we stood waiting to be acknowledged for several minutes. Eventually we went to the front desk and were told that “Someone should be over there…”. He eventually showed up, awkwardly seated us amidst the construction, and brought us some coffee, bagels, and other food. Hardly a replacement for the $50+ dollar cab fare that I could have avoided if the shuttle ran as promised.

    Oct 09, 2020
  • 5.0 star tripadvisor rating
    Nice Hotel

    Needed hotel at last minute and got good deal with points. Friendly check-in. Nice room with slightly older furniture. Wonderful conformable mattress. Good selection of TV channels. Nice separate vanity counter with small fridge and microwave underneath. Iron and board in closet. Comfortable soft towels. Body products actually made in America. No bell service at the moments but carts to self service. However, guests were not required to wear face masks in lobby. Did not like that.

    Jun 30, 2020
  • 5.0 star tripadvisor rating
    The Crown of Plazas

    excellent service clean rooms under repair temporarily but still provides nice eminities front desk is top rate close to the trailblazers arena and downtown food trucks also conveniently located to the local light rail

    Jun 03, 2020