Hotel overview

Enjoy One of the Best Hotels in Orlando, Florida When you're looking for hotels in Orlando, Florida, location is usually the top priority. Whether you're here for business meetings or to visit Disney World® , Universal Studios or Sea World, our hotel's in the midst of everything that this unique city has to offer. Just because the award-winning Crowne Plaza® Orlando - Universal hotel is near theme parks doesn't mean it can't cater to business travelers. As "the Place to Meet" we're proud to offer nearly 7,000 square feet of space and standards such as a Crowne Meetings Director and a Guaranteed Wake-Up Call. Our Orlando hotel's location is near the Orange County Convention Center, Lockheed Martin, Darden and the University of Central Florida. Orlando is synonymous with family fun and our hotel is perfectly located in the midst of everything. Be sure to hop on the I-Ride Trolley that stops at key spots like City Walk, Islands of Adventure, Universal Studios, Aquatica and Sea World. Our hotel's location is also convenient to Disney World® , Hollywood Studios and the Mall at Millenia, where you can shop at great stores like Bloomingdale's and Neiman Marcus. As a certified green hotel on Universal Blvd, we're already a top place to stay, but we also offer a large outdoor pool, spa services, a gift shop, Cafe Del Sol and Elements Bar & Grille. Make your plans now to visit our hotel in Orlando, FL to enjoy the best stay possible.

Property information

Year Built: 2002
Last Renovation: 2012
Accessible rooms: 14
Double bedrooms: 178
Floors: 15
Nonsmoking rooms: 400
Single-bedded accommodations: 100
Suites: 92
Total rooms: 400

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Only Guide Dogs or Service Animals allowed. Unauthorized pets found in will be charged a 250 dollars cleaning fee.

Ratings & reviews

TripAdvisor traveler rating

4.0 2504 reviews
  • 5.0 star tripadvisor rating
    Excellent staff

    We stayed here and could not have had a better experience. Despite reduced operating capacity for businesses nationwide during this time, the friendly and accommodating staff made us feel right at home. We enjoyed excellent service from Lily, Diane, Jack, and the rest of the staff while we relaxed by the pool. The way that they’ve adjusted to the to-go food and drink mandates was very impressive and did not detract from our time there at all. Overall an incredible stay and would not hesitate to stay here again in the future and would certainly recommend to anyone staying in the area.

    Apr 13, 2020
  • 4.0 star tripadvisor rating
    The people, especially the shuttle drivers and housekeepers like Maria Mojica!

    The construction around the site right now is a little frustrating. But, they have a shuttle and the drivers like Charles are simply so genuinely nice! Room was very clean and Maria Mojica was especially helpful and accommodating,

    Feb 29, 2020
  • 3.0 star tripadvisor rating
    It serves the purpose

    My partner and I came here because we planned to visit Universal Studios and this was one of the most reasonably priced hotels in the area. We saw that it was advertised that there is shuttle service from the hotel to the parks, so that was part of the reason we booked this hotel. The hotel isn't bad at all. It serves the purpose, it is nearby several attractions and has a pool, hot tub, restaurant, and vending machines. The only suggestions I would make would be to add more shuttle times to Universal Studios. There were two early morning pick up times (from the hotel to the park) and two drop off times (from the park to the hotel). We selected not to take the shuttle because we didn't want to wake up that early. Also, another suggestion I would make is that the concierge seemed a bit pushy when we arrived and we were simply looking at brochures. He conversed with us and asked us our plans and informed us about a discount to Universal Studios if you take a tour at another IHG facility (golf cart tour and I believe sitting through a presentation). This seemed to sound a bit cheesy and this is the last thing we wanted to hear, especially coming directly off our flight (We really just wanted to relax in our room and look at the brochures). He made us feel pressured. Also, I believe there is a taxi service at the hotel and the taxi driver/operator made a few snide remarks to us as we were getting into our Uber.

    Feb 26, 2020
  • 2.0 star tripadvisor rating
    Only go if you have to!

    The rooms are old and dirty. The plumbing is terrible. The shower didn't work well and the toilet clogged easily. The one positive was the bedding. The room service team seems to have forgot who is the customer. They were very rude and put off by our order. This is not a four-star hotel as suggested.

    Feb 17, 2020
  • 4.0 star tripadvisor rating
    Good Location - Good Breakfast

    Overall a good few nights stopover. The staff was helpful which made a huge difference to our stay. The main issue was the walls being thin meaning I could hear next door coming to their room late and talking when I was trying to sleep. A pleasant stay.

    Feb 10, 2020