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Nice Hotel
The hotel is nice. Although it has been recently renovated, it needs updating. I always look for hotels with glass showers and laminate flooring due to allergies. The pictures online showed that this hotel had glass showers for multiple room types, however, they only have glass showers for king suites which was a disappointment. The carpet in the rooms needs to be removed. The pool, and gaming area are a delightful addition, and the employees (Mya, the gentleman managing the food truck and all staff members) were so accommodating, exceptional and extremely helpful. Our stay was comfortable and satisfactory.
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Great Staff, But Room Not Properly Prepared – Needs Improvement
I’ve stayed at Hotel Landy several times and usually had a pleasant experience, but during my most recent visit, I noticed a clear drop in room quality. There was an ironing board but no iron, coffee capsules but no coffee machine. The carpet was visibly dirty, and the closet area where the air conditioning unit is located had a concerning buildup of dust and scattered trash. The room felt only partially prepared, which was disappointing for a returning guest. That said, I want to highlight the excellent service from the staff—always friendly and helpful, especially at the front desk. I hope the hotel can address these cleanliness and maintenance issues, as Hotel Landy has the potential to offer a much better overall experience with just a bit more attention to detail.
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Hotel Landy
The employees were more than helpful. Room was great and there was a great pool. There is so much in the area to do including parks other than the ears. We are very thankful for everything the staff has helped us with. Also well priced for a boutique style hotel I recommend highly.
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Good Location & Facilities
The hotel is in a good location, International Drive & Icon Park are a short walk & Universal parks are a short drive. Nice facilities with a decent pool. outdoor area, & fitness centre. There is a games room but I’ve never seen it used probably because the games are very expensive to play. There’s a large bar and inside social area, bar staff are friendly & remember you, which is a nice touch.
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A darn shame
I checked into this hotel on 6/5/25 and was informed about the A/C being out but should be working later in the evening. Upon checking into my room, I didn't think the temperature wasn't that bad and I could manage until it would be fixed. Proceeded to prepare to take a shower and the water to the shower would not even turn on. Went down to front desk and they gave me another room. Started to prepare for my shower once again and low and behold, this shower did not work either. So after 2 different rooms I decided to just leave and find a different hotel. When I informed the front desk I was leaving and asked for a refund, they stated it would take 2-3 days before I see the credit on my CC statement. It has been 8 days (5 business days) and still no credit on my statement. I am sure that this hotel is great (when everything is working properly) but on this day it was a miserable experience.