Hotel overview

The Crowne Plaza Little Rock meets the distinct needs of both corporate and leisure guests with special services and 244 upscale guest rooms, including 11 suites. Going above and beyond with our exemplary service, the Crowne Plaza is one of Little Rocks most exceptional properties that offers an inviting place to gather, work and relax. Situated at the intersection of Interstate 630 and 430, Crowne Plaza is the Gateway to West Little Rock. We offer the amenities that business people want including complimentary parking and complimentary internet plus we're just minutes away from the citys best shopping and restaurants. Near major businesses such as AT&T, Travelers Insurance, Windstream and next to Baptist Medical Center, Arkansas Heart Hospital, St. Vincent's, and many doctors offices. Enjoy the best shopping in town at The Promenade at Chenal featuring the Chenal 9 IMAX, the Apple Store, DSW Shoes, & great restaurants. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Relax with a delicious drink at Rocks Bar, or enjoy a more intimate dining experience at Café 201. Take a Starbucks break at Latte Da Coffee Bar before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. We offer 11 meeting rooms available for 10 people to 300. Explore all the capital city has to offer during your stay at Crowne Plaza Little Rock.

Property information

Year Built: 1986
Last Renovation: 2012
Accessible rooms: 10
Double bedrooms: 98
Floors: 5
Nonsmoking rooms: 243
Single-bedded accommodations: 146
Suites: 11
Total rooms: 243

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 19
Pet Policy Service animals are allowed with paperwork.

Ratings & reviews

TripAdvisor traveler rating

4.0 471 reviews
  • 4.0 star tripadvisor rating
    Comfortable, centrally located, courtesy staff

    We stayed at the Crowne Plaza for 2 nights. They were doing some construction but you wouldn't know it,it was very discreet. The hotel is centrally located and easy on easy off the highway. The river walk was a very short distance. The Room was very comfortable with everything we needed. Aaron at the front desk was extremely helpful. I would definitely stay here again and recommend

    Mar 20, 2020
  • 3.0 star tripadvisor rating
    Manager from He**

    I stay here at this hotel quiet often due to i am a cancer patient at carti and it's easier for me to travel 2 miles rather than 200. I have always been greeted with smiles and friendly attitudes until yesterday February 10th 2020. My original reservation was for 02/09/2020 I arrived Sunday the 9th checked in as usual and asked the clerk about my breakfast tickets I was given them and my room key, had a couple issues with the thermostat in the room and the lock on the door but they were resolved fairly quickly. Monday morning I checked out of room 158 returned my keys and went to my chemotherapy treatment, while receiving chemo i was advised that I had another night stay at the hotel due to such a long treatment and it being later in the day. I arrived at the hotel after chemotherapy Monday 02/10/2020 I was greeted by an elderly white man not sure of his name but I do know he is the front desk manager. I told him I needed to check in and he placed me back in room 158 I asked him about the breakfast tickets he said they were not included so I called my caseworker thinking maybe she forgot to send that information over, while I was on the phone with her my case worker he is ease dropping on my conversation and said to me that I owe him 10.00 for the tickets that was given to me by the desk clerk on 02/09. I told him that I always get breakfast and he said that carti was never billed for the breakfast so I should have been having to pay for it all along. I explained to him and my case manager that I was under the impression that it's been paid for. The desk manager continued to get loud with me and demand that I pay him 10.00. My husband and I went to our room I was upset and crying due to the way this man just spoke to me and talked down to me as if I'm scum or something he would scrape off the bottom of his shoes. My husband asked to speak with a manager and the hotel management came to our room offered an apology and 2 breakfast tickets. I myself could not make my self get up and go eat this morning after the man causing such a big deal about the tickets in the first place. I honestly do not know what people are thinking or how their days have been but for a member of management to treat customers like that sometimes things need to be reevaluated and a solution needs to be found. Mistakes happen and if it's a mistake made by a desk clerk then take the problem up with whomever made the mistake or write it off as a donation to a charitable cause, DO NOT APPROACH AND DEMAND THE CUSTOMER TO PAY FOR YOUR MISTAKES.

    Feb 11, 2020
  • 5.0 star tripadvisor rating
    Great Staff and location

    I would recommend this hotel for three reasons... 1. Cameron at the front desk 2. Juan in the restaurant 3. Aaron who drove me to the airport I requested a handicap room on the first floor and that is exactly what Cameron had reserved for me. I hope the hotel management recognizes that Cameron is a asset to the hotel. He is both friendly and professional. Not an easy thing to be. Our room was clean and nicely furnished. We were very surprised at the quality of the food in the restaurant for lunch and breakfast. I would advise anyone to take advantage of purchasing the breakfast coupon upon check in. Juan made sure our food was served quickly and was very good. In fact, I was surprised at how good the club sandwich was at lunch. This hotel has a free shuttle to and from the airport. Aaron drove me to the airport and even in the rain got me there in time and then went out of his way to get a porter to handle all of my bags. I truly appreciated his help. I will return to this Crowne Plaza.

    Feb 07, 2020
  • 3.0 star tripadvisor rating
    Not what I expected.

    I expected so much more from this hotel. I was here on a business trip. My room was above the pool, restaurant/bar, and lobby. It was extremely loud until the bar closed at 11 pm, as the sound echoes. And the lights down there are on all night and the curtains are sheer, so the room was extremely bright. There was no mini fridge or microwave, which is just always convenient and nice to have. The room was fairly clean. But could definitely use deep cleaning. My shower didn't drain well, so it held water. The local cable channels didn't work well, which I'm sure was a cable issue. The staff members were very friendly though. I just expected it to be a much nicer place than it was!

    Feb 04, 2020
  • 2.0 star tripadvisor rating
    Descent hotel. Horrible Housekeeping

    Hotel common areas were overall clean, staff mostly friendly, but housekeeping was considerably lacking during our 2 wk stay. We only get our room cleaned every 3 to 4 days during extended stays. This was a 2 week stay. We take the do not disturb sign off when we leave in the morning on the days we want the room cleaned. 1st time, wasn't cleaned. 2nd time, cleaned but trash not emptied, 3rd time was over a weekend, cleaned ok, 4th time, cleaned but bed not made. Bathtub was not cleaned the entire 2 wks and sheets not changed. Wife has a service dog and a weekend mgr told her that she needed to take the dog to the room when we were at the bar/restaurant or he would call the police. Must say the weekday bartender was very friendly as was the gentleman that put out the snacks. Won't stay at this property again.

    Dec 08, 2019