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Hotel overview

Ideal for families with small children, this upscale beachfront resort features family-friendly amenities including an incredible water park with a pirate ship, castle and nine spectacular waterslides; a supervised kid's club and playground area; spinning and yoga classes; an adult's-only area ideal for relaxation and spacious family-sized guestrooms complete with bunk beds and a TV just for kids. Nestled on one of Puerto Vallarta's most beautiful beaches, this tropical resort provides a lively, welcoming atmosphere and the perfect setting for rest, relaxation and fun.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles

Property information

Year Built: 1965
Last Renovation: 2014
Floors: 4
Total rooms: 253

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Municipal Government charges an Environmental Sanitation Tax of $4 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory We are pleased to announce that we are carrying out our annual scheduled maintenance of the Water Park, from August 25th to September 8th, 2025.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy -
 Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - 

NO STUDENTS GROUPS OR SPRING BREAKERS ALLOWED.
It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel




Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 8718 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort!

    The Crown Paradise Golden was a great resort for the money. It caters mainly to Mexicans, which we really enjoyed. The staff were super friendly and helpful. Food was great. Overall we had a great time.

    Jun 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to travel to and relax!

    Traveling with my husband’s 40th birthday! It was a great little getaway for us from Colorado! Good food and the hospitality was good too, everyone kind and helpful. The resort does need some updating with some furniture and such, but for what we paid, we are happy with what we got.

    Jun 06, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great All Inclusive Resort!

    Fantastic resort! Large comfy rooms, with amazing ocean view. Great buffet, and food at beach/pool bars. Additionally, up to 8 restaurant choices if you include their sister property next door - we only ate at Paradise, here, and it was very good with excellent service.We enjoyed both their pools and especially loved the beds available down by the ocean. Beautifully kept property and very welcoming as soon as you see the view upon walking in. All staff we encountered were exceptional and friendly. The only mark off Is give was to the reception desk, where more then once I encountered not very friendly or helpful staff … surprising given the overly friendly attitude given by all other resort staff we encountered. An amazing deal at this beautiful property, we will be back!

    May 30, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Clean place very friendly staff nice place will recommend to others , If you have family will recommend best location to

    CleThey are very friendly and it is a very funny and nice just need alil more music bad bunny and regain Over all best experience every lovely staff and nivae place to be really respectful relaxing and best experience place Life of the party best drinks over all clean rooms and best foods

    May 30, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Horrible Health Risk

    This was the most disgusting hotel I have ever stayed at! Roof top pool not only worked (negative edge) but was filthy, cloudy and had scum floating on the top of the water. A lot of the things in the room were broke or not working such as the lights in the bathroom, the door to the toilet, the toilet paper holders were falling off the wall so you had to hold on to them every time they were used. The staff was rude from the moment we entered the resort. The people in front of us had a complaint that seemed rather serious so by the time we got the desk clerk she was already in a bad mood. We left after the second night once we could find another place and not be charged for an additional day. We saw a few reviews on YouTube that were negative, but they mainly talked about small issues with the lamps, the issues are much greater. Hotel is dirty, in poor repair and not maintained. The elevator was out of order so everyone had to use the service elevator, housekeeping and maintenance would push their carts in no matter how many people were on the elevator. There was a barrel by the elevator on the 6th floor used to hold the sheets that needed to be laundered, this would overflow into the path of the elevator causing a tripping hazard. Staff was rude, food was very poor quality and variety was limited.

    May 30, 2025