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Hotel overview
Location
Puerto Vallarta - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -
General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel
Ratings & reviews
TripAdvisor traveler rating
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Great resort!
The Crown Paradise Golden was a great resort for the money. It caters mainly to Mexicans, which we really enjoyed. The staff were super friendly and helpful. Food was great. Overall we had a great time.
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Great place to travel to and relax!
Traveling with my husband’s 40th birthday! It was a great little getaway for us from Colorado! Good food and the hospitality was good too, everyone kind and helpful. The resort does need some updating with some furniture and such, but for what we paid, we are happy with what we got.
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A great All Inclusive Resort!
Fantastic resort! Large comfy rooms, with amazing ocean view. Great buffet, and food at beach/pool bars. Additionally, up to 8 restaurant choices if you include their sister property next door - we only ate at Paradise, here, and it was very good with excellent service.We enjoyed both their pools and especially loved the beds available down by the ocean. Beautifully kept property and very welcoming as soon as you see the view upon walking in. All staff we encountered were exceptional and friendly. The only mark off Is give was to the reception desk, where more then once I encountered not very friendly or helpful staff … surprising given the overly friendly attitude given by all other resort staff we encountered. An amazing deal at this beautiful property, we will be back!
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Clean place very friendly staff nice place will recommend to others , If you have family will recommend best location to
CleThey are very friendly and it is a very funny and nice just need alil more music bad bunny and regain Over all best experience every lovely staff and nivae place to be really respectful relaxing and best experience place Life of the party best drinks over all clean rooms and best foods
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Horrible Health Risk
This was the most disgusting hotel I have ever stayed at! Roof top pool not only worked (negative edge) but was filthy, cloudy and had scum floating on the top of the water. A lot of the things in the room were broke or not working such as the lights in the bathroom, the door to the toilet, the toilet paper holders were falling off the wall so you had to hold on to them every time they were used. The staff was rude from the moment we entered the resort. The people in front of us had a complaint that seemed rather serious so by the time we got the desk clerk she was already in a bad mood. We left after the second night once we could find another place and not be charged for an additional day. We saw a few reviews on YouTube that were negative, but they mainly talked about small issues with the lamps, the issues are much greater. Hotel is dirty, in poor repair and not maintained. The elevator was out of order so everyone had to use the service elevator, housekeeping and maintenance would push their carts in no matter how many people were on the elevator. There was a barrel by the elevator on the 6th floor used to hold the sheets that needed to be laundered, this would overflow into the path of the elevator causing a tripping hazard. Staff was rude, food was very poor quality and variety was limited.