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Hotel overview

Ideal for families with small children, this upscale beachfront resort features family-friendly amenities including an incredible water park with a pirate ship, castle and nine spectacular waterslides; a supervised kid's club and playground area; spinning and yoga classes; an adult's-only area ideal for relaxation and spacious family-sized guestrooms complete with bunk beds and a TV just for kids. Nestled on one of Puerto Vallarta's most beautiful beaches, this tropical resort provides a lively, welcoming atmosphere and the perfect setting for rest, relaxation and fun.

Location

Puerto Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 5 miles

Property information

Year Built: 1965
Last Renovation: 2014
Floors: 4
Total rooms: 253

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory The Municipal Government charges an Environmental Sanitation Tax of $4 USD per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory We are pleased to announce that we are carrying out our annual scheduled maintenance of the Water Park, from August 25th to September 8th, 2025.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy -
 Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - 

NO STUDENTS GROUPS OR SPRING BREAKERS ALLOWED.
It is our policy that all Guests under the age of 18 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel




Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 8659 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Mediocre food, terrible service, and cockroaches!🪳

    My room was missing a phone, tv didn’t work, mini fridge was empty. They charge a “convenience” fee for room service although it’s all inclusive? The food was terrible. The shower head in my bathroom was meant for someone 4 ft tall. I’m not exaggerating. I’m 5’9”. And I found cockroaches! Trust me. Stay away.

    Apr 19, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    10 days at Crown Paradise PV

    Resort is tired & need of a good refresh. Pool area was good , entertainment good Beach was good if you could find a day bed ( which needed some tlc) drink service avail or self service at Breeze bar. Food was ok - I found the kids buffet had a better selection, fresher and better layout

    Apr 18, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Barbara Henderson

    Have already mentioned the people that need special recognition. Not everything is perfect but we never expect perfect. Being recognized by your employees and welcomed back is so nice. Thank you for everything.

    Apr 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    golden crown money grab

    Hello , we have stayed at the crown at least 12 times, and were looking to book another 2 weeks for this dec. 2025 , but it looks like now they want 4 people to stay in a 1 bedroom ?? we had our son come last year and he tried unsuccessfully to sleep on the pull out bed it was horrible,we put the mattress on the ground lol, there is now way 2 older adults could ever sleep on a worn out pull out bed it must be some kind of bad joke!!!!!!! so unfortunatly we will not be returning, love the place and people, but when booking 4 adults you expect proper sleeping accomadations.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Average

    I already explained the issues that are not viable with relaxation, not to mention all the soliciting on the beach

    Apr 13, 2025