TripAdvisor traveler ratingbased on 316 reviews
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TripAdvisor traveler rating316 reviews
first st.louis cardinals spring training
my birthday present from my wife was a trip to spring training to see my beloved Cardinals, something i can now due since i retired. Our stay here was quite pleasant, with the staff very effecient and professional. Room were clean but very chilly, which was easy to correct. Room rates were moderate, and since we were only there for two nights, not a big expense. We opted for the rate that included breakfast, which caused some confusion. Breakfast was an ala carte procedure, not a buffet, and all diners, us included , waited a long time to get simple and basic menu items. I'm not a big fan of buffets, but in a resort area, they are a must. Management apologized profusely but damage had been done. Outside of that, clean rooms, reasonable rates , safe area, and good staff.
Staying at the Frat House
I was at this hotel for a meeting Upon entry into the room and inspected the accommodation, noticed a hole punched into the wall by the bed. It was very visible Went down to the front desk to advise clerk. He said he’d have to inspect the room I told him he could do that when I was in the room later I had no message or anything on my return so upon checking , I told the clerk who was there to insure I would not to charged for the damage in the room Never heard from anyone or an apology Becoming the norm at Marriott properties these days.
Typical Marriott courtyard
First time stay location was not convenient hotel was aged. Front desk manager was good. Breakfast choice was very limited with minimal service. Fitness club was minimal. I am not going to stay this hotel again due to location, breakfast.
Evening clerk on Sat
The desk clerk female who worked Sat 2/22 in the afternoon/evening had her child with her. She was more worried about her child then helping guests. The internet went out and it affected all of the television. There were no towels in the workout room. I won't stay here again.
Many pluses but also a big minus...
I know I can always count on Marriott for consistency. Here, pleasant staff, nice rooms, pool etc. The BIG MINUS however is NO complimentary breakfast. There is however an on site “bistro” style restaurant with a few choices available. I really think that a complimentary breakfast should be included.