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366 reviews
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Jul 13, 2025Still a work in progress
The pros: great location--pretty area, easy access to main roads, restaurants in the area. Plenty of free parking. The pool is pretty cool - hybrid indoor and outdoor. The courtyard itself is large and expansive, ample and well appointed outdoor seating under shade. The cons: I was happy to Pardon your Dust during extensive renovations, but I did not appreciate the loud drilling that began at 7:45 AM and woke us all up with a start. Water pressure was TERRIBLE in the shower. Basically a trickle. Front desk staff, while efficient and courteous, felt distant and not warm. So was bistro staff; there was only one attendant, who was busy in the kitchen and out front, and therefore there was always a wait to get their attention to order, even without a crowd of customers. I had just come from a stay at the Courtyard Blacksburg, where the lobby looked exactly the same but felt as comfortable as my own living room because of the employees. Food is standard corporate fare, very average. The hallways were damp and musty, smelling at times like rotten eggs. Housekeeping only came every other day, which is fine except that there was no option to ask for daily cleaning. In sum, it was a standard Courtyard stay but marred by indifferent staff, highly inconvenient renovations, and smelly hallways. Would only stay here again after construction is done, and with expectations for being treated as yet another corporate/business customer.. Read less
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May 25, 2025Top Tier Vibes ⭐️💯
Hands down one of the BEST hotels I’ve ever stayed at!!🤩 The hotel is surrounded by lush trees, creating a serene and relaxing atmosphere that I truly appreciated. The elegance and sophistication of the hotel make it a great choice for anyone looking to unwind. I felt very safe during my stay, which is incredibly important to me, and the overall vibe of the hotel was welcoming and tranquil, perfect for relaxation! TL;DR I highly recommend the Courtyard Marriott to anyone visiting the area. It's a wonderful place to stay, offering a blend of comfort, safety, and beautiful surroundings. I can't wait to come back!!😁✨
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Apr 12, 2025
Great Hotel with Major changes happening!
Great property! Got to stay in one of the new rooms and it felt so modern and nice! You can tell they are really putting work into this property and I can't wait to visit again with my wife once it is fully done! Their breakfast was great and pool was great to go with the kids.
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Apr 07, 2025Good 3 star experience - Excellent staff
I read some recent negative reviews of this hotel and almost didn't stay here. I'm glad I changed my mind!!! This is a good 3 star experience and is priced accordingly. Yes, there are renovations going on (they ran from 8am to about 5pm). I got multiple warnings about the renovations so there is no excuse for not knowing!! The room was comfortable and well-equipped. The only downside is that the AC unit was noisy. The absolute best thing about this hotel is the wonderful staff - helpful, efficient, friendly. There is free coffee in the lobby and the lobby is a nice space. There is food available at the lobby too and good restaurants nearby!
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Sep 09, 2024Don’t do it
I read the reviews before I booked this hotel, but thought, “it’s a Marriott, it can’t be that bad.” Check in wasn’t terrible. Asked for a high floor and got it. It was downhill after that. The room is dated and smelled musty. Turned the TV on to relax for a bit and no streaming capabilities. I chatted to the front desk and didn’t get a response. I walked down to the front desk and was told some rooms have it and some don’t but after the storm (no idea what storm) the internet doesn’t really work anyway. I asked if housekeeping could check a few rooms to see if streaming is available or if anyone knew which rooms and was told “no, and we can’t check other rooms.” Keep in mind housekeeping was still cleaning rooms on all floors and could have easily checked. AC barely cooled the room and I struggled to sleep because I was hot. Didn’t bother saying anything to the front desk since I was checking out anyway and the response about the TV streaming. When we walked out of our room that morning to check out, the whole hall and elevator smelled like someone had just smoked a bowl. Not what I was expecting from a Marriott, and I will definitely not stay here again. Overall, complete disappointment and not worth the money.