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Hotel overview
Just steps from white sand beaches and world-class shopping, the Courtyard by Marriott Waikiki Beach hotel in Honolulu offers rest and relaxation from your day's island adventures. Our friendly and knowledgeable staff connects guests with the people and places of Honolulu, Oahu and Waikiki. Explore the endless activities that Oahu has to offer from a hike up Diamond Head Crater, surf lessons from the Waikiki Beach Boys, or learning the history of the island of Oahu at Pearl Harbor. Relax and unwind in the comfort of our Waikiki urban oasis guest rooms and suites featuring dreamer pillow-top beds or in our Honolulu Waikiki hotel's lobby bar. All this and much more lies just outside your door at our breathtaking Waikiki Honolulu hotel.
Location
WaikikiProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Destination fee Inclusions:
• Daily Enhanced High Speed Internet Access
• Putt Putt Golf for two people daily
• Usage of Go Pro for 2 people 8 hours per day, available daily
• Bike rental for two people for eight hours, available daily
• Sun Screen/After Sun Lotion bottles, available daily for two people
• Daily usage for two at Waikiki Fitness
• Sand Free Beach Towels daily for two people
Beach Candy: Guests can select from a wide range of items from Beach Candy store located at Twin Fin hotel located at 2570 Kalakaua Avenue to further enhance their beach and ocean experience. Each night of stay (with a fully paid resort fee) every guest room will receive 3 daily credits that can be applied towards rentals to include: Bodyboards, Paddleboards, Beach Chairs, Umbrellas, Beach Toys and more! Guests reserve their rentals using their daily credits upon arrival to the resort. Other activities at Beach Candy such as Fitness Classes, Surf Lessons and more can be booked at an additional cost
Ratings & reviews
TripAdvisor traveler rating
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Disappointing Experience – Not What We Expected
Our stay at this hotel was nothing short of frustrating, and I feel compelled to share my experience to warn future guests. The building was under renovation, and the constant sound of drilling and construction noise was unbearable throughout the day. It made it almost impossible to relax, let alone enjoy any downtime. To make matters worse, we were left without electricity for an entire day. The situation escalated when the main pipe burst, causing further inconvenience, and we were forced to move to another hotel overnight. What was most frustrating, however, was the way the staff handled everything (or rather, didn’t handle it). There was no communication from their end, and we weren’t informed of the issue until it was too late. We had to pack up all our luggage to shift to a new hotel, and when we asked if we could simply leave our bags behind and take only essentials for the night, the staff refused. Their lack of empathy and understanding of basic customer service was shocking. On top of that, the staff seemed disorganized, confused, and completely unprepared for dealing with an emergency like this, which should be a core expectation in any hospitality business. This experience was deeply disappointing, and I sincerely hope the management takes the necessary steps to improve their staff training and communication. As it stands, I cannot recommend this hotel to anyone.
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TEENY rooms and bathrooms in an older hotel
TEENY tiny rooms and super small bathrooms in an older hotel. The bathroom and shower were smaller than the last cruise ship we stayed on. No welcome drinks or perks for Bonvoy elite members, we were charged $25 for an early check in. Very disappointing for a Marriott property, we just checked out of the Marriott Courtyard in Kona on the beach which I HIGHLY recommend - the two properties couldn’t be more polar opposites.
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Construction
Do not stay here I am currently here and they are under construction. No where on their website is it posted and upon check in its not posted either. Construction begin about 9:15am so even if you wanted to you can't sleep in.
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Save Your Money: Worst Hotel, Ever
We made it very clear prior to booking that we were booking it FOR the use of the jacuzzi and pool. When we arrived, both were under renovation and unusable. Staff were unprofessional, uncaring and rude. The room itself was different from the photos. The room - the nicest in the entire hotel - was cramped, small, old, badly arranged, and the sofa bed did not function. The staff were reluctant to help with the broken sofa bed and eventually had us move to an adjacent room. Again - absolutely nothing except a cursory "sorry" about the inconvenience of moving rooms at 10pm with children. They did not help with the moving at all, and actually wanted us to go downstairs to the front desk to change our room keys, rather than do that for us (which I would have expected, given that it was their malfunctioning sofa bed!) Definitely not worth the money.
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Decent value, don’t expect perfection.
What I love about the Courtyard Waikiki Location, 3 blocks from the sand. Price, reasonable senior rate compared to others in this area. Room bed, comfortable and clean View, partial from 17th floor facing ocean, partial of ocean between buildings. What could be so much better? Room wasn’t ready, I checked in online the day prior and yes I arrived a tad early. To their credit they offered me a room in a back building till my room was ready (5 hrs later supposedly) Pool is closed for construction, alt offered a few blocks away. When 5 hrs was up, I went to front desk, apparently that room extended it’s stay, so they gave me a room, same floor 17 same building view of city, so it would be easier to switch next day. All rooms lack enough outlets. One last night had a power strip which helped, tonight’s and for next few nights, no power strip, front desk looks like they have no clue what one is and why I would need one? Target 5 blocks away and $10 solved that issue. This room has Heavy sliding glass doors to the balcony. Good quality, only issue is there is no handle on the outside of the door to get back in, so careful how you close it. Ice machine is on floor 2 outside, be nice to have known that. Toilet is not elongated, as it was in the non view room. Area is safe and close to the popular parts of Waikiki. Parking is valet only at $62 a night, so watch that gotcha.