TripAdvisor traveler ratingbased on 485 reviews
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TripAdvisor traveler rating485 reviews
A pretty good place to stay downtown in Omaha
I stayed her this summer when they were having some fantastic covid induced low rates. The rooms are clean, and even considering where the hotel is located amongst some of the busiest streets in downtown Omaha, I thought it was relatively quiet. My only gripe, as a Marriott elite traveler is I wished to stay in my room past 12 Noon checkout. When I asked the front desk agent in the morning, she responded without even asking my room or looking at my frequent stay history with Marriott with a "NO". I am supposed to be afforded a 2 PM late check out and usually get it when asked for it. I don't think this Courtyard cares or rewards Marriott Bonvoy members so much as compared to others.
I found a deal on a website. When I checked inn at this hotel the lady tried to put me in a room with a strange smell. I asked to change rooms and the lady tried to move me to a room that would of been really noisy because it was near the check in area and other things. I travel alote and have noticed that employees will try to put you in rooms with specific numbers and this is shady. It's obvious that they try to put people who find deals online in undesirable rooms and this is a form of discrimination. That's not right to treat people who find deals online differently. Why do they even do business with the online websites if they do this to customers.
Every member of the hotel staff went out of their way to be welcoming and helpful. The room was spacious and well-appointed, parking was easily accessible, and the Old Market area was a short stroll away. Very nice hotel and outstanding staff!
I arrived in Omaha at midnight, stranded without a place to stay, and ended up in this hotel, which is out of my league price-wise, but I thoroughly enjoyed my stay. The room was really big and clean and had everything you need. There is a cozy lobby area which has a nice fireplace and gives the place a more personal feel. What struck me the most was how very friendly and helpful the staff were, all of them very super nice and always up for a little chat. Another thing I noticed is how fast the elevator is, so even if your room is high up, you'll be there quick.
Heading to Mexico
This hotel and staff are awesome. Great service and food. If you are Marriott rewards they acknowledge and take care of you without you pulling teeth. We love the food . Staff is awesome. We have stayed at Marriott downtown in Omaha alot. Courtyard really has an equal if not better service for less