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Hotel overview

Offering an idyllic setting amidst lush tropical palm trees, fragrant gardens and the pristine Seven Mile Beach, the adults-only, Couples Swept Away provides a polished island hideaway catering exclusively to couples in love. Fronting the bright blue waters of the Caribbean, guests are treated to upscale verandah suites, a premier, 10-acre sports and fitness complex, an array of water sports, a selection of open-air restaurants and dynamic bars, nightly entertainment, unlimited golf and much more. In an idyllic setting tucked amidst fragrant tropical gardens, breezy palm trees and the white-sand beaches of Negril, Couples Swept away is a dream world of romance, surf and spectacular sunshine.

Location

Negril - Beach
Kingston, Jamaica (KIN)
Montego Bay, Jamaica - Sangster (MBJ) : 60 miles
Negril, Jamaica (NEG) : 5 miles

Property information

Year Built: 1990
Last Renovation: 2006
Total rooms: 238

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Hotel details

Dining

Dining options are available for this property.
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Amenities

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Activities

This property offers numerous activities.
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Hotel advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Name Changes - Hotel does not allow name changes for any guests. 

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 7782 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Could and should be much better

    The resort does not live up to the website. I fully accept that Caribbean resorts have a charm of their own, based around the beaches, aquamarine sea, relaxed vibe and the “no problem” ethos - Jamaica probably takes all that and amplifies it. The staff are probably the friendliest and happiest I have encountered in all the islands - and we have been to virtually all of the main ones and a few outliers. Therefore it is difficult to say we didn’t enjoy our stay but there are genuine criticisms that need to be addressed in my opinion. The resort is dated, grubby and in many places simply dirty. The rooms and communal spaces are the same. The resort is overdue closure and complete refurbishment including new sun loungers coupled with a system to avoid rising at 06.30 if you want beach loungers with a little shade. There are about 6 ‘palapas’ the permanent sunshades roofed with palm leaves. Everyone else has to drag their sunloungers under the trees to get some respite from the strong sun. Resorts either side have parasols and it is a complete mystery why CSA does not. The food ranges from OK to good, never exceptional and the entertainment much the same. Booking a restaurant is a similarly inadequate system. Tried for 3 days to book for their ‘fine dining’ restaurant “Feathers” and were told each time to ‘come back Monday’ as you can only book 3 days in advance. When my wife did so (at 10 am) she was told it was fully booked and she should have been there at 8am to get a reservation. As we were never told that we didn’t know! Yet I had booked weeks in advance when I was still in the UK for a special occasion. The resort needs proper organisation, top down management review and a complete refurb. Having said all that the beach is fabulous, the sea is wonderful and the staff and people in Jamaica are happy and friendly. Americans seem to love it as it is at most a 3 hour flight and almost everyone we spoke to had revisited 10, 15, 20 and in one case 23 times! So in summary, if you are an early riser, organise reservations for dinner at 8am 3 days prior, can withstand 29c sunshine all day, and happy to stay in a dated and grubby resort you will be happy here. However, Barbados and Antigua are worlds apart and far better for similar money.

    Feb 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Practically perfect!

    Beautiful resort! We are beach people, not pool people, so we really appreciated the beautiful beach, crystal clear water and all the water sports offered. (If I was a pool person, I'd probably give the pools here a 3 star rating as they are pretty basic...just a place to cool off, but nothing fancy) Overall, all of the staff members were great and very friendly. Servers in the buffet were super nice and they work SO hard! We really wanted to tip them because we appreciated them so much. I sure hope they get paid really well because they deserve it! One by the name of Rose (I called her hibiscus because she always wore a hibiscus in her hair) was always smiling and singing. Shadae (sp?) was so sweet and polite as well...but honestly, most of them were fabulous! The guys in the water sport hut are all pretty nice. Some are quiet and make you wonder...but I'm sure they're nice and just might be a little more reserved, or maybe just tired. I don't fault them for that because they work really hard pleasing people all day. They also have to lug all the heavy equipment out every morning and then haul it back in every night. It's a really physical job and we really appreciated them. Julian is a character and a lot of fun, and Adrian, Damian and Brandon are all very nice and helpful. If we could have changed a few things about the resort, one would be that the buffet offer a few more choices, especially in the way of more authentic Jamaican food. I only saw escovitch fish one night and was thrilled...even though it was a "toned down" version of the dish. I only saw fried plantain and boiled green bananas once at breakfast. Maybe it was there, but I didn't see it. No patties, no bullah, no hardo bread...etc. Maybe there could be a permanent Jamaican station at the buffet, so we can get our Jamaican favourites EVERY day, not just once or twice a week! The line-ups for eggs in the morning were always long, hot and slow. We couldn't understand why there wasn't a big dish of scrambled eggs always available on the buffet so we could serve ourselves rather than have to take up space in line. The egg stations need HUGE grills so multiple orders of fried eggs can be done all at once to speed things up! The other thing we would change is that stupid partial wall in the bathroom. Not sure whether all the rooms are the same, but our wall in the bathroom didn't go all the way to the top...so it wasn't totally private. If you woke up in the dark, and had to make a bathroom trip, you had to stumble around in the dark so as not to disturb your partner. I don't know who would design a bathroom that way, but it's a terrible idea! People's concerns about the road noise is valid...as the road IS truly noisy. We brought earplugs and by the 3rd night we were able to tune out the noise...but if you're a light sleeper it might drive you crazy. Just be prepared and bring earplugs and eye masks! Even with those "negatives" I would still give the resort a 4.5 or 5 because we had a really good time and would definitely go back...no problem.

    Feb 10, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Jan/Feb Swept away

    First visit to Jamaica and Couples swept away. 1.5- 2hr trip from airport but hotel arranged shuttle. Gorgeous grounds and beach with beautiful sunsets. Sting rays and small fish on the shoreline were interesting but not a problem. Hotel staff on the whole were very welcoming, friendly and service was very good. Room was always cleaned daily with also turn down service and very high standards. Enjoyed room service for breakfast too and always promptly delivered. Enjoyed the water sports and also the lane pool. Loved snorkelling with Julian and Looney, catamaran was also great fun. As water sports part of the deal tried everything on offer other than diving and waterskiing. We thought the food was very good and lots of choice. We ate in the Palms, Scotch Bonnet, Seagrapes, Feathers on one night and Lemongrass ( our favourite) 3 times. Goodwin was a great waiter! Tried Patois once but service was very slow due to staffing issues. Coffee shop was a regular stop off in the afternoons: lovely friendly staff! Great service and staff work really hard in all areas! Enjoyed the house wines and cocktails too! Best nights of daily entertainment for us was the steel band nights and the silent discos but live music most nights. Tried 2 trips to see some of Jamaica: went to Lethe bamboo cruise; a lot of time sat on the bus for a 45min cruise and we thought it was expensive. The YS falls and Black river cruise was good fun but again sat on the bus for a few hours although a different route to the previous trip. Would have liked longer at the falls. Overall a great holiday but would say try not to book room in block 1: noisy road but also right by the staff entrance and deliveries area which was at times very noisy for several hours. However we were rarely in our room for long but did need ear plugs at night! Also the reserving of sun beds was irritating and at times annoying but always managed to find a place in the shade.

    Feb 08, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    December Get away

    Massive site with tons to do. Food and drink very good. Housekeeping was spot on. Some bar staff are not so friendly but on the whole we had no issues. Evening entertainment pretty good and piano bar was cool. Always got beds by the swim up pool without getting up at stupid oclock to reserve. Most visitors are American/Canadian who love the beach more than the pool. 7 mile beach is awesome

    Feb 07, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    What a week!

    Just returned from Swept Away and had a fantastic week away. The friendliness of the staff, the cleanliness of the entire resort and the amazing food was all top notch. We had an amazing time and we are hoping to be back!

    Feb 06, 2025