TripAdvisor traveler ratingbased on 4962 reviews
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General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Note - Minimum check in age is 18 year round
Ratings & reviews
TripAdvisor traveler rating4962 reviews
My husband and I went to Negril for vacation. We stayed around the pool bar and Sandra the bartender was great! Very attentive, Courteous, and knowledgeable. She definitely made our vacation great. Any time we needed help with anything she was right there
The resort and staff were amazing!!
My husband and I went on our honeymoon and ended up being the only people at the resort due to Covid 19. The staff was still accommodating and went above and beyond our wildest expectations to make sure our honeymoon was perfect, including setting up live entertainment for just us and scheduling a private catamaran cruise just because we expressed an interest! We couldn't thank them enough for everything they did to make our honeymoon memorable. We will DEFINITELY be back in the future!
Perfect in every way!
We had the pleasure of staying at this beautiful property in August, and we came away with the “can’t wait to get back” feeling, so you know it was a wonderful trip! The beach is the most perfect we have ever stayed at. The water was calm, no huge waves, you can sit with your drinks and a raft with no worries. It’s clear, crystal clear. Starfish and little fish were everywhere. Couples has snorkel and dive tours daily. We took advantage of that and the fish we saw were amazing. The crew was safety minded and we felt comfortable. We used the paddle boards, the calmness of Bloody Bay made it perfect. We had the most amazing meals prepared by very talented chefs. Because of the current status of the world today, we didn’t have their buffet which I heard was amazing, but the chefs sure did a wonderful job at all of our meals. The jerk chicken was a daily treat, we have been to a few resorts in Jamaica...this was the best by far. The grounds were maintained beautifully, and here were plenty of little places to go and just have some alone time. The points were mesmerizing, we enjoyed them very much. The rooms were great, good sized, the bed was comfy. The rooms are located conveniently so nobody has a long walk. The restaurants are located in such a way that it’s all easily accessible. We stayed in building 1, it was a great location. They had wonderful entertainment, Donnavan was there, he’s awesomeA! The piano bar was wonderful, intimate and a must if you travel there. We are animal lovers, and this resort has a couple of cats. It’s great because they keep the rodent population down. They kept us entertained with their playful antics. One morning we saw the cats chasing a guy, and we did a double take. He had a big bag of Friskies cat food. It warmed our heart to see them actually feeding them. So many times they aren’t accepted, and it’s sad to see that. Kudos to Couples for taking care of them. Ivy at the pool bar...she was wonderful. They had our drinks ready, and made sure my husband had ginger ale. We felt like we were home in so many ways. Please don’t let Covid stop you from traveling to Jamaica, and especially Couples. It was immaculate, meticulously clean, and we cannot wait to get back. We felt safer there than we did in the states.❤️ Thank you for a lovely trip. You are the best!
We got married on the resort, we had a beach wedding & the decor tastefully done.
We have visited the Couples San Souci & Tower Isle, however, we chose Couples Negril for our wedding for which we will be eternally grateful. The staff and the food was excellent, the hotel made our wedding planning seamless but exactly to our desire which allowed us to focus on our special occasion.
Couples Negril did an amazing job during a difficult time - safety measures were well above our expectations and we couldn’t believe how safe we felt! As always the staff was wonderful and so very helpful - we have always enjoyed our time at Couples and this was the best.