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Hotel overview
Location
Hanover, JamaicaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Name Changes - Hotel does not allow name changes for any guests.
Note - Minimum check in age is 18 year round
Ratings & reviews
TripAdvisor traveler rating
5655 reviews
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Apr 22, 2025Was great but I don’t recommend if you come from Europe!
The facility was really great and well maintained. The Beach was definitely the highlight! Food was also great but sometimes a bit spicy. I traveled with my mother and I have to say that I will avoid this hotel in the future. As two women’s from Europe it was sometimes horrible! Certain guests had no sense of respect, were rude and even laughed. No words for that! If we will visit Jamaica ever again definitely not in this Hotel.
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Apr 15, 2025Wonderful experience at a gorgeous resort
We're just home from a week at Couples Negril and already desperately want to go back - I can see why people return year after year! There is something really special about this resort which is hard to explain. The location is unbeatable, the vibe is relaxed and friendly and all of the staff we interacted with were fantastic. I was really surprised to see negative comments about the service in other reviews - we didn't experience that at all, but we always ensure we're extra polite and smiley to resort staff and I think that goes a long way! Food - All Inclusive food is never going to be the best of the best but even with that expectation, we were seriously impressed. Otaheite was so good we went back three times! We found the food at Lychee a tiny bit on the bland side but still nice enough. There can be long queues at breakfast time. Facilities - the gym could use some updating, but it did the job for a few days. We barely used the pool as we were mostly stationed on the AN beach (which was new to us but we loved!). Entertainment - we didn't really see any of this as we typically go to bed early, but the acts seemed to cater to a slightly older crowd (we're late 20s/early 30s). What we could hear from the room sounded great though! I've gone with 4 stars only because we have stayed in more premium AIs, but for the price point, Couples is excellent value for money. Overall, we loved our stay at Couples and would absolutely return if we were after a relaxing beach holiday.
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Apr 14, 2025Love Couples Negril
I'm a return guest at Couples Negril. We come here yearly and every time we have a wonderful vacation. My wife and I love the beach, the service, the people, the food. We've been to other resorts but we like this one the best.
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Apr 13, 2025
Could Be Better
The good is the staff, 95% are so friendly and willing to help. The food is good, no complaints. Unfortunately there is no control over the smoking. Cigarettes, cigars and vaping all over. Can't sit on the balcony because people around have no consideration for others. I know in Jamaica the hotels can be fined up to one million dollars! I find it unusual to say the least that your supposed to take out the hobby cat after a lesson! WHAT! I'd probably end up in the swimming area and hurt someone. Ridiculous. Never had to do that at any resort in Jamaica.
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Apr 11, 2025
Charmed
We just came back from a week at couples Negril. We loved everything! Food was very good. Beach is amazing , saw a stingray pass just by me one morning and plenty of small starfish. Rooms are comfy, getting a bit old but still it was really clean and the bed was comfy! My highlight, the diving. I am a beginner, went 4 times snorkeling and we even tried scuba diving once. Our instructor, Richardo, made it absolutely stressfree, we enjoyed it and will do it again. It is a small resort, calm just what we needed. I never thought I would say this one day because I normally prefer going to different countries but we will definitely go back!