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Location111 Resorts World Avenue
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Daily Resort Charge will be added to the room rate and includes:
- Guest internet access
- Smart TV casting ability
- Unlimited local and toll-free calls
- 10% off Spa Retail
- 5% off Spa treatments
- 5% off Cabana rental
- 5% off 2 pool chair rental
Ratings & reviews
TripAdvisor traveler rating520 reviews
Hope they keep it as nice as it is now. Beautiful!
My husband and I just got back from a weekend in Vegas and stayed at the Conrad. We were in room 17-228. We loved it! When we walked into the room, we both went "wow!" That really says it all. Check in was quick, the room was very roomy and sparkling clean, huge high def TV, and huge bathroom! The bathroom has double sinks and plenty of counter space with a huge shower too. The bed was very comfortable and the AC was even quiet! In most hotels it will wake you up, it can be so loud. The view was gorgeous too! We go to Vegas several times a year and this was the best room we've ever had. The only way we even knew we had neighbors was because there were do not disturb signs on their doors. It was so quiet! Never heard a peep all weekend! The only negative I can think of is I asked for extra blankets twice and the only way I finally got them is I caught the housekeeper when she was next door. They never did bring them up. Other than that I can't think of anything negative about the hotel or the room. We ate at The Kitchen for breakfast and Crossroads for dinner and both were excellent. The food court is very limited in their choices. We loved this place and hope they keep it at nice as it is now.
Disgusting!! Very dirty
Disgusting! Avoid at all cost The bathroom had dry urine in the toilet seat, food leftovers in the floor from last guests, garbage stayed in the carpet for two days, filthy bed blankets, horrible experience
Best hotel ever
So clean and has something for everyone. It is confusing to navigate once you first arrive but we loved it. Stayed here with my husband and toddler son and we had a great stay. Close to everything on the strip and with free parking! Don’t second guess it…just stay!
All round disappointing & not worth the price
There is no coffee, no bottled water, no kettle and room service in the hotel cannot be contacted, all you get is an unhelpful auto answering machine that doesn’t provide an answer. You can use their bot chat which is useless. Staff are unhelpful and not very friendly, rather very straightforward and unwilling to find a solution. We asked staff about transport options and they only gave us Lyft as an option. This is wrong because you can take the RTS in front of McD’s which is economical and not too bad if you’re not in a rush. [side note that the pass works better offline on Lyft instead of Uber. Screenshots do not work and they won’t let you board.] Taxi is $8 one way. The Deuce bus can be quite delayed, busy and smelly…so be warned. Asked for a kettle which was not an option even for medical reasons so you’re left walking to Starbucks, 6 minutes just to get hot water. Starbucks single expresso is USD $4.85!! Not americano, just espresso. Hilton, if you have so many requests for kettles, buy flipping kettles for people to use!! Only available in the suites. Beds are comfy but there is a lack of cleanliness as I could see pee splatter on the bathroom glass which was gross. Housekeeping does well though but I bet they aren’t paid enough or tipped. Things get worse. Sun is shining but pool closes at 4pm so you’re SOL. Nowhere else to sit in the Sun. No complimentary water which is only given at check in. They do have refill fountains near the elevators so make sure you have a bottle to fill. The gym is new but they don’t have a good selection of kettle bells to use. Peloton bikes are available and you don’t need a personal login. They have fizzy water to refill which is actually a plus for this hotel! The rooms are large, we were on the 34th floor. I’m surprised by the good reviews, maybe short stays and rich people but all the bad reviews, we too experienced over our 7 night stay. Needless to say, we won’t be staying here again.
Nice hotel - but is it worth it?
The short answer to the question above is no, it may not be worth it. The hotel is excruciatingly and unnecessarily expensive. To give you an example, 3 hours in the spa will run you $168 usd. I like to sauna in the mornings but at $168 it certainly isn’t worth it. The hotel lobby will charge you $10 for a small bottle of water and a chocolate bar which screams extortion. A tall regular coffee at the Starbucks will run you about $9. It’s a blatant attempt to gouge the customer at every turn. We stayed for 6 nights which I imagine is longer than the average Vegas visitor, and the hotel staff did not check in on us once. They were not friendly during the check in and were not helpful during the stay whatsoever. I was also asked upon booking if there was a special occasion we were celebrating of which I indicated it was a birthday and anniversary. The hotel did not acknowledge this in any what upon arrival. I wouldn’t have expected them to to be honest but why ask if you’re not intending on doing anything different? Seems to me like they want you ti believe this is a lucrative hotel who cares about their customers when in reality they are just happy to extort you at every turn under the disguise of a “top notch and friendly” hotel. The hotel has a lot of “street vendor” style food stalls (about a dozen) which create a cool vibe but if you are gluten sensitive or celiac this absolutely NOT the place for you. Not once if the food vendors can accommodate any food allergies whatsoever. This includes the main hotel bar. When we asked the girl at the bar about gluten free options she looked at us like we were crazy. Seems to be a major flaw in design given gluten allergies today are not uncommon. We stayed in the 6th floor and for some reason there was a “wind tunnel” effect in the hallway which made it sound like there was a hurricane beating down the door on some nights. It wasn’t consistent but made it difficult to sleep some nights. Overall this hotel is overpriced and perhaps not worth it if you’re travelling on a budget. The price simply doesn’t match what you get. I will say though that the hotel is new and clean which for me was important so I did appreciate that element. The fitness facility was also great so if you’re like me and enjoy a morning workout you will not be disappointed by the gym.