TripAdvisor traveler ratingbased on 212 reviews
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TripAdvisor traveler rating212 reviews
Hotel room was clean. The first floor smelled from smoke. The reception was quick and painless. Great location and great staff. The servers at breakfast were extremely helpful. Not the best but not the worst hotel. The price was right!
If you don't need extra amenities/resort features, this is a good deal. No trouble with internet, quick check-in and check-out, and convenient location make this hotel a good place to stay overnight. You can't hear the train, though you may be able to hear your floor neighbors' doors if they're allowed to slam.
Nice hotel and value for the price!
I don’t know about these reviews that talked about mold, etc. My room was clean and spacious. It had everything I needed including a fridge. My room was close to the exit which was very convenient. They allow dogs to stay. They have an indoor pool. The price was reasonable. The only reason is not a 5, is there are areas that need updating. I would stay here again!
Gross. Mold in the showers and on ceilings. There was a cockroach in the bathroom. They need to do some serious upkeep on this property. The older lady who checked us in was extremely friendly and welcoming. When we first checked in, our rooms were not finished with housekeeping. When I came back later in the day to pick up the keys, the redhead man at the front desk was an absolute ass. When I asked if a room could be moved to be closer to the handicapped room we booked for my grandfather, he provided me with another room. It appeared based on the number that this would be further away. When I asked, he said, "If you would let me talk, I could explain it to you." I hadn't been talking over him or talking to him at all, for that matter, until I asked about the numbers. I was quietly waiting while he worked on the computer. I asked if I had done something to offend him, and he rolled his eyes about it. What an incorrigible jerk! If he doesn't want that job, hire someone else who is pleasant. Good God it can't be that hard to find someone to be nice.
Close to Colonial Williamsburg and Reasonable
Very nice !! I’d say 4-1/2 stars. Staff exceptionally friendly and accommodating. Breakfast buffet was extra but worth it compared to prices charged by outside pancake houses . . . and convenient. Problems resolved quickly and fairly. I booked for 4 nights and extended another night. If you are REALLY fussy about everything, I’d suggest looking elsewhere. But the closest price was $50 and up per night more for a similar location - close and convenient, with very dedicated employees . . . some with 30 years of service or more. That says a lot to me. We’ll stay there again next year.