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Hotel overview
Location
Mission BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions
All guests to enjoy complimentary Wi-Fi access in guest rooms and public areas,
Bird exhibit,
Use of beach chairs and umbrellas (subject to availability),
Towels at the resort pool, access to indoor/outdoor bay front fitness center,
Access to outdoor swimming pool and whirlpool,
Two in-room bottled waters per day, USA Today newspaper in the lobby each morning, and complimentary local and domestic long-distance phone calls.
Ratings & reviews
TripAdvisor traveler rating
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Great customer service!
Our family had a fantastic stay at the Catamaran, largely thanks to their outstanding staff. While our first check-in wasn't smooth (the initial desk agent seemed inconvenienced and didn't mention any amenities), Lorenzo at the front desk completely redeemed the experience. He was amazing—going out of his way to make us laugh and detailing all the resort's offerings. Lorenzo's exceptional service truly showcased the Catamaran's commitment to great customer care. The room is clean and very comfortable. We loved staying in the garden room so close to everything the the resort has to offer.
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Paradise in San Diego
My milestone birthday celebration with family was made unforgettable by our stay at the Catamaran! The lush, tropical grounds created a perfect ambiance, complemented by well-cared-for plants and animals. Love the birds!! The bay room offered beautiful bay views, and both the spa and restaurant were outstanding. The customer service was exceptional — from Dante, Joanne, and Mariana who checked us in swiftly and answered all our questions, to the attentive poolside and room service teams. Every staff member we encountered was professional, friendly, and polite, ensuring a memorable experience for us. Thank you Catamaran!!
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Terrific Customer Service
The staff at the Catamaran Resort Hotel deserve top marks. Everyone I dealt with was friendly, kind, and super accommodating! Special shoutout to Barrett from the bell desk. He even sourced out an extension cord for me! Mayra at the front desk made my stay so much better by switching me to room with better temperature regulation. Adam was my favourite waiter at Oceana restaurant, so attentive and kind. My son needed a microwave late one evening and one was brought to the room within minutes!
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We love the Catamaran
The beds are very comfortable and restaurants good. Service is great, property is well cared for. Reservations were made so easily with our reservationist Diante Ashby who helped a computer dummy through the process with ease. Much thanks to him for his fine service.
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Family reunion.
Had a little issue with our room. We were told that the hotel was sold out and they could not accommodate our request. I spoke to Dulce at the front desk. She introduced me to Roman who satisfied my request. Saturday night we had the pleasure to meet Kat at the Oceana restaurant. She was one of the best servers! Pleasant, outgoing and made sure our party of 11 were well taken care of. Also, Jackie with the birds! They are such beautiful creatures and her passion and love for the animals is evident!! Thank you to all !