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Hotel overview
Location
Mission BayProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort fee inclusions
All guests to enjoy complimentary Wi-Fi access in guest rooms and public areas,
Bird exhibit,
Use of beach chairs and umbrellas (subject to availability),
Towels at the resort pool, access to indoor/outdoor bay front fitness center,
Access to outdoor swimming pool and whirlpool,
Two in-room bottled waters per day, USA Today newspaper in the lobby each morning, and complimentary local and domestic long-distance phone calls.
Ratings & reviews
TripAdvisor traveler rating
7135 reviews-
Above and beyond!
Randy from the front desk is amazing! We witnessed him handling a tough situation with grace and dignity. We’ve come here so many times and the staff is always great, but Randy stood out! Additionally, Bennett, the bellhop, always makes our trips fun by chatting with us on the way to the room and back. We love it here.
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Wonderful
Oh my goodness , we were on the fence about this trip and Diante seamlessly helped us. His wonderful customer service , knowledge and sensitivity to our needs made the decision to stay there so easy ! Thank you Diante and the Catamaran Resort Hotel.
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Exceptional customer service with reservations
We just booked a 3 night stay at the Catamaran Resort and Spa on the phone with Diante A. He provided exceptional customer service. Stellar, actually. We normally book online, however the room type we wanted only had one remaining so it disappeared while booking. I thought we had missed out. Thankfully, I called and had the good fortune to speak to Diante. Not only was he able to find the room type we needed, but he provided helpful information about the resort and things to do with our children. We can't wait for our trip. If the rest of the staff is anywhere near as professional, polite and helpful as Diante, this will be a fantastic trip.
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Beautiful property / freindly staff
This Resort is on a beautiful piece of property. The lobby is tropical and the grounds are all very well kept. The staff all seem happy and are friendly. Kudos to Randy at the front desk for resolving an issue that we had with our room. He is a stellar employee! If you can get a room in the 2-story beachfront buildings, I would recommend it over the tower rooms. The beachfront rooms are updated but the tower rooms feel outdated and a bit worn out. Overall a great 3-night stay, thanks to Randy!!
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Excellent experience. Thank you Randy
Randy i want to thank you for giving me and my family the best experience ever You went above and beyond. Your hospitality, and tending to our needs. we will return soon and share our experience with others. Thank you again for an enjoyable weekend