TripAdvisor traveler ratingbased on 1934 reviews
Beach Club service will be available whole week.
LocationMarina Vallarta - Off Beach
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating1934 reviews
Our Last Vacation before the world changing Covid 19!
Feb 29-March 5, 2020 Casa Velas Puerto Vallarta Our last vacation before everything changed. We thankfully spent it at Casa Velas, my favorite adults-only, boutique resort. Once you enter thru the scrolled iron gates and go up the long driveway and are greeted by the bellmen and concierges and invited into the serene A/C lobby with couches, candles, water ponds/ pools on the ground, all stress leaves and for us, we are in our tranquil place. Check-in is the easiest and most welcoming around in PV. You are given wonderfully scented cloths to refresh along with a drink of your choice or a lovely hibiscus drink while you relax on comfy couches. Kelly from the front desk, came over to us, along with my dear friend Luz, to check us in, from our seats. Our beautiful hemp bracelets with silver amulet were applied for our all-inclusive plan. Beautiful accessory. The concierges, Rogelio, Luz and Chief concierge Miguel, welcomed us back and made sure of any requests we had, to make our stay more enjoyable. All is good, we are home. Mind you our ride was very short as previously we were at another of our favorite resorts Velas Vallarta. After a quick check-in we went straight to the pool and our car was parked by valet service and unloaded and luggage put in our room for whenever we were ready. We throughout our stay were able to give a hug and say hello to Geraldine, the manager, a lovely welcoming woman. Fredy waited on us by the pool and as usual, he is his amiable self. The grounds about the resort are stunning, tranquil, an oasis. The pool is large, differing in depths and just stunning. The resort is on par with a small rambling village off a gold course. Beautiful landscaping, flowers, an herb and vegetable garden, foliage, brick walkways, just utter beauty, in this boutique 80 room adults-only hotel/resort. The lobby has an inside A/C area with a TV, and an outside area overlooking Koi ponds under the stars, both with the infamous "Benny" as a bartender or one of the other great bartenders. Nightly in the early evening, they have live music and adult entertainment, like cocktail making demonstrations, tequila tastings, casino night, and such or just socialization or sports on TV. Live music is frequently found in Emiliano restaurant while dining by piano, Sax Player or Mariachis. You can dine at Emiliano restaurant which is tiered in 3 levels, incredible atmosphere and architecture. Also has indoor A/C and or very romantic candlelit outdoor dining by Koi ponds and facing the pool. They also have dining in the daytime by the pool, 24/7 room service and the restaurant at the beach club just minutes away by private A/C shuttle or you also have access to the sister resort Velas Vallarta and everything it has to offer. We stayed in a different style suite this time which was lovely, though The Wellness Suites are my favorite due to larger size and 2 bathrooms and a separate area for a couple that has differing sleep patterns. This style room likely is my second favorite, a Grand Class Plus Suite without the Jacuzzi, as requested as we rarely use the Jacuzzi, and slightly larger room without a jacuzzi. It had a King bed, 2 side tables. The TV on a console with swivel top separating the bedroom from the living room/kitchen area so you could watch TV from both sides. Nice sliders leading to two terraces one with a table and chairs and a private yard with plunge pool. The closet was huge with lots of hanging and draw space, a large safe, umbrellas in the room, Beach bag to use, along with robe and slippers. The bathroom also was very large with a huge shower, dual control head, handheld or rain shower. Large counter space with sink and plenty of space to move about. So thus the room was very good. Daily excellent housekeeping and turn down service at night. A coffeemaker with pods, a mini-refrigerator with sodas, water, beer, juices and such, restocked daily. A snack basket with cookies, chips and other snacks also restocked daily and 24-hour room service, you could ask for nothing more. The Beach Club is amazing, private with pool, bathroom areas, shower, restaurant and service as well as loungers on the beach. The restaurant is Asian inspired and quite yummy. We enjoyed Kao Pad Sapport with julienne veggies rice, cashew curry, raisins and pineapple and shrimp over a pineapple round. Spring rolls stuffed with crab, baby calamari with pickle tartar sauce, Hamburger with caramelized onions and tender bacon and fries. Ramon and Daniel were our waiters and it is just an amazing beach area. We like to walk to the beach club or over to sister Resort Velas Vallarta, ( we had already spent the previous week there so we did not venture back), when we want beach, but we are very content to just be on-site amongst the tranquil little village as I call it. The service throughout the resort is very attentive and friendly but not obtrusive, attention to detail is of utmost importance. We dined every evening at Emiliano Restaurant and had such things as Vallarta Cervices, Peach salad with goat cheese, beets and pistachio, Tomato salad with roasted avocado, tomatillo juice, watercress and scallop slices, Roasted veggies with parmesan slices, olive oil and balsamic vinegar, Leek Cream soup with champagne, brie cheese and green oil, Miso soup with shitake mushrooms, Beef meatball with bell pepper, Creamy duck confit wontons with mango chutney & orange., Kani Knai salad Jicama cucumber & carrots with a sweet soy sauce Grilled Octopus, Rack of Lamb, Duck Magret, Braised Short Rib, Burgandy Style snails with toasted peanut bread, Beef Bourguinon, Fine Herb Salmon Red Berry Cheescake, Citrus Creme Crumble Pie with sherbet, Ice cream or sorbet of many flavors, Ginger Crème Brule, Apple tart Tatin with Pecan ice cream ( this is an apple dessert shaped like a rose, great presentation). Each night they have a regular menu and a theme inspired night like French, Italian, Asian etc. The waiters were all good under the direction of Captain Jose. There were quite a few new waiters to us, but Bernadino and Francisco were still there and as usual, provided great service. By the pool, we had such great treats as Guacamole with Mexican salsa, Shrimp Burrito, Onion rings, Chicken salad sandwich with cranberries, walnuts, and lettuce on rye bread, fish tacos, and Apple salad. Lots of different drinks all with top-shelf alcohol. I had been in touch with the chief concierge prior to arrival via email, Miguel and others and response time was very rapid and everything I requested in room and minibar was exactly as I liked. We totally enjoyed our stay and had hoped to return very soon. Shortly after returning home, the world changed with the Corona Virus sigh and we still hope we can get back to Casa Velas quickly when they reopen. This would be a great place for social distancing being a small resort on sprawling grounds. A large restaurant, 24 hours room service, and no children so it is on top of our list for when we can resume vacations. As always the memories of our vacations here have been amazing and I am positive they will be once again. *In my review submission I was unable to submit many of my photos so feel free to send me a PM for how to view more or check out bezerk@survived2travel page on Fb. *
Three Times and Loving It
This is our third time at Casa Velas. We have enjoyed it each time and only seems to get better. From the moment you arrive you are treated like family and given the utmost treatment . The staff from reception to bar staff, to restaurant, spa, room service, housekeeping, laundry and even the maintenance staff are all so much appreciated. All are exemplary at their jobs and still manage to treat you like loving family. I assure you we will be back again and again. This is truly our "second" home. Thank you so much for ll you guys do and how you do it especially in these crazy times. Geraldine .. you are a delightful person and should be so proud of your staff. See you again soon
We were thrilled to visit Puerto Vallarta for the first time and wanted a memorable experience. Casa Velas offered this to us, this was by far the best resort we’ve experienced. From beginning to end we were treated like family. Our suite, the grounds, spa, staff, the entire resort including the Beach Club were superb. There were no negatives. The restaurant Emilio was fantastic, serving fresh, wonderful food daily. Breakfast was a fabulous buffet but one can also order a la carte. Coffee/cappuccino, juices, mimosa. Fresh fruit, pastries, eggs, anyway you like them, bacon, plus so much more. Whatever your heart desires. Lunch and dinner are a la carte with special menus each night for dinner. Smaller sized portions and presentation was pleasing to the eye and was delicious. The Beach Club was fantastic, possibly even better food or was I hungrier from the swimming 😜 The staff at Emilio cannot do enough for you. They are professional, friendly and fun and we truly became like family. Special mention to Bernardino and Bryan who looked after us so well. Bryan even did up a special lunch for our travel home which was delicious The Beach Club staff were also outstanding special mention to Jorge and Luis. Many lazy afternoons on the beach and a few yummy lunches enjoyed there. We also enjoyed a memorable sunset dinner there which we’ll remember forever Freddie and Mayra at the pool bar greeted us daily with wonderful cooling drinks and willingly helped us with learning our Spanish. Freddie made the best margaritas ever. Gracias amigo. Bennie at the Lobby bar kept us very happy indeed. Always a full genuine smile and also an amazing coconut margarita 😋 Miguel and the girls in the lobby at reception always there and forever helpful. Miguel even offering to drive us to the airport if our ride didn’t show up. Everyone was incredible, we cannot say enough about the staff at Casa Velas This resort is tranquil and one cannot help but relax , the spa is a must to experience. We pray our new found friends will survive this horrific time we are currently experiencing, this virus is taking it’s toll on everyone. We definitely are looking forward to seeing you all again soon.
This was our first trip to Puerto Vallarta, and we couldn’t be happier about our choice of resort, thanks to the recommendation of our good friends Charlotte and Micheal. Casa Velas can be described as Heaven on Earth! The setting is gorgeous, quiet area right beside holes 9 and 10 of Marina Vallarta Golf Club. As an adult only resort, with only 80 rooms or so, this resort is perfect for those looking for a quiet, relaxing holiday. The staff will bend backwards to make you feel welcome and pampered, as if you were royalty or a dignitary from a friendly nation, the rooms are spacious and comfortable, the food is amazing and the setting is unreal. Naming a few of those who helped make this a dream brings the risk of forgetting some of them, but we have to acknowledge the Front Desk Team, this whole Concierge team especially Rogelio, José and Miguel; the lunch and breakfast crew including Carolina, Janet, Manuel x 2 (shout out to Manuel G), Jesus, Paúl, Moises and Bryan; the supper team including Vieney, Sarahí, Jose and Aldo; the Ocean Club Staff lead by Eduardo; the pool staff including Freddy and Nahum, the lobby bar staff (thanks Benny!), and all the cleaning and maintenance staff who works tirelessly to ensure that Casa Velas looks and functions flawlessly. This would not be possible without the leadership and guidance from the amazing General Manager Geraldine, who is always there ensuring that guests are completely satisfied with their experience. We would wholeheartedly recommend this resort to anybody who is looking for an amazing, relaxing vacation in an unsurpassed setting where they will be pampered beyond their expectations. This was our first trip but definitely will not be the last!!!! Thank you Casa Velas for an unforgettable holiday and treating us like royalty!!!
Quiet and relaxing
My wife and I have visited Casa Velas on about 4 occasions. We find the staff very helpful and friendly and the service is great. Being adults only and a smaller resort, it is very relaxing and quiet. The restaurant has a good variety for breakfast and dinner, and the beach club (5 minute shuttle ride) offers the option of enjoying the ocean views, great sunsets and additional dining choices.