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Hotel overview

Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas is a boutique-style hotel situated along the fairways of the Marina Vallarta Golf Club in Puerto Vallarta, within walking distance of a 500-slip marina and 15 minutes from the charming city center of Puerto Vallarta with its famous mile-long boardwalk, El Malecón. It is also just steps away from the beach and minutes and just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining,  infinity pool, jacuzzi and terrace with impressive ocean views. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul.

Suite Service - Now and on wards this service will be available to all clients.
Beach Club service will be available whole week.

Location

Marina Vallarta - Off Beach
Gustavo Diaz Ordaz Airport (PVR) : 1 mile

Property information

Year Built: 1989
Last Renovation: 2005
Floors: 4
Total rooms: 80

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_5.0 2286 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great place to relax and recharge.

    Fantastic stay at a fabulous hotel. Absolutely what was needed to relax & recharge after a busy year. Second time at the hotel and it was exactly as I expected. Quiet, relaxed atmosphere, extremely attentive staff, great pool and lounging facilities.

    Nov 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Resort - pool bar fantastic

    We had an amazing experience at this first class resort. The service was absolutely incredible, the food was delicious and the ambience was quiet, relaxing and exactly what we needed to escape. We are normally beach lovers; however, spent our days lounging by the pool. Ulises, Juan and Ramon were so terrific and really catered to our needs. The drinks and food were always offered and the service and quality was like nothing we had ever experienced at any other resort. They truly were fantastic and we can't thank them enough for making our time so memorable.

    Oct 31, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Book Puerta Vallarta! Its amazing!

    I had the most amazing stay at an all inclusive with Casa Velas. A couple of my friends and I decided to go to Puerta Vallarta and found this cozy place. We chose to golf at vista vallarta, dine at Tau beach club, and of course take part in the amenities offered. It also was in a great location as the scenery was out of this world because of the vast mountains. At the resort all of the patrons were so nice and the food was exquisite everyday. We stayed for 4 days and it was so sad when we checked out of our room since all of the people who worked at the resort felt like family. Ulises, Ramon, and Juan took care of our entire group everyday which made us feel welcomed and taken care of. Plus they really know how to make a delicious cocktail! If your looking for a place to relax with friends, your partner, or even solo vacation, look no further.

    Oct 31, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Outstanding Experience - Can’t wait to go back!

    My husband and I have been traveling to Mexico for at least 15 years, and I can confidently say that Casa Velas is our absolute favorite resort of all time. Many resorts are overwhelmingly large, making everything annoyingly far away and often packed with too many people, but Casa Velas is a smaller boutique hotel that feels more personal and comfortable. The rooms are just a few minutes’ walk to the pool and the restaurant, and the beach club at their sister property, Tau, is just a 5-minute shuttle ride away. As for the food, we enjoyed Tau best for dinner each night, but Emiliano and the pool bar were excellent for breakfast and lunch each day. Anywhere you go you’ll get beautifully plated, delicious, a la carte food instead of cold, stale buffet food, and premium alcohol with fresh pressed juices instead of bottled mixes. and happy to accommodate any dietary restriction or menu substitutions you might request. To be honest, the menus are actually more like a list of suggestions because they are so willing to create custom dishes and drinks for you! Room service is also part of the all-inclusive package, and that food arrives piping hot in a timely manner. Our suite was amply sized and meticulously maintained by housekeeping throughout our stay. My only note for other travelers is that if you want the room to get and stay cold, it’s best to keep the blackout curtains and the door to the bathroom closed so that the AC can actually reach the coldest temperature. The absolute highlight of our stay, however was the service. Everywhere we went, the servers were incredible—warm, welcoming, and extremely attentive. Some of the (many) standouts include Avalos and Jesus at Emiliano, the dinner team at Tau (Enrique, Antonio, Rigo, and Ramón), and the Aqua Bar team (Ulises, Juan, and Ramón). We pretty much spent the majority of our stay at the Aqua Bar, and they made our vacation unforgettable with their positive, personable demeanor, shared laughs, and excellent drinks and service. We have long said that no other country in the world can hold a candle to Mexican customer service and hospitality, and the team at Casa Velas really embodies that sentiment. We can’t wait to go back!

    Oct 26, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best casa velas trip yet

    This is our 3rd trip to casa velas and was the best-others were great but this was ‘over the top’ wonderful. The whole staff took such great care of us—especially Armando, Carlos, Avalos, Fatima, the pool bar crew, and the whole crew at Tau Beach Club. Thanks to Denise for helping arrange our activities. We will be back!!!

    Oct 26, 2024