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Hotel overview

Caesars Windsor defines modern luxury in the midst of timeless elegance. Step inside to discover the essence of indulgence, comfort and luxury in our masterfully appointed guestrooms and suites.  The only four-diamond hotel in downtown Windsor. Two hotel towers featuring 758 beautifully designed guestrooms overlooking the artistically manicured riverfront trails of the Windsor waterfront and Detroit Cosmopolitan skyline.

Property information

Total rooms: 758

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory This property is located in Windsor Canada. It is the traveler's responsibility to have the proper documentation needed to cross the US Canada border.
Advisory All guests staying at this property must be at least 19 years of age.
Advisory Rooms with a King Bed consist of - one (1) King Bed and a maximum of one (1) Rollaway. Rollaways are subject to availability at check-in and incur an additional fee. This fee is payable directly to the hotel.
Advisory A minimum mandatory hotel-imposed resort fee of $20.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 19
Minimum Guest Age: 19
General Policies:

You must be 19 years of age or older to enter Caesars Windsor with acceptable identification. If you appear to be 30 years of age or younger, you will be asked for primary identifications. If you are between the ages of 19 and 2, you will be asked for a primary and a secondary piece of identification and may be asked to wear a hand stamp or bracelet. Security officers can request secondary identification regardless of age at any time.

Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates.

Room taxes are included in vacation price.

Reservation changes may not be permitted unless authorized by the hotel.

Mandatory hotel-imposed resort fee inclusions:

High speed WiFi & fitness center access daily, all local calls.

Guests under 19 years of age are only allowed in the Augustus Tower.  Dining option at the Augustus Tower is Spago Trattoria Restaurant.


Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 15073 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Was ok

    My room was not serviced. The bathroom lights flashed consistently. The bathroom tap dripped. The bedroom lights also flashed. They only have 1 roll of extra toilet paper. There was a drip coffee machine not a Nespresso coffee machine. The bathroom was not cleaned the floor was dirty and corners of the bathroom were dusty and unclean.

    Jun 30, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    We Will NEVER Stay Here Again !

    We were in Windsor visiting family. The room was nice but overpriced! We had a third floor room with a very obstructed view of the Detroit Skyline. This was our second visit to this hotel and we will not be returning. The front desk did not want me to use my debit card as they put a $200 dollar hold on your credit card in case you damage anything in your room. I insisted that they take it and I had to pay the $200 from my debit card and I got it refunded when I checked out. The Manager rudely told me that I was very lucky to get money back from them as that rarely happens there! We came back to our room on the second night, after a long day, only to find that our room had not been cleaned and there were no fresh towels. We were told that rooms are only cleaned once during a 3 night visit and that we ourselves would have to schedule a cleaning with housekeeping for the next day! At over $300 a night(including tax and a resort fee) this is Not Acceptable! Their customer service needs some big improvements or they will not survive!

    Jun 24, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Nice rooms but get out of the casino and go outside.

    I stayed here for a conference, and if not for that, this wouldn't have been my first choice. I'm not a gambler and not a casino person in general, so I found this entire compound to be overwhelming and oppressive. Staying in the Forum Tower meant having to walk through the casino floor just to get to my room - every. single. time. Also, trying to go outside to enjoy the waterfront view felt like an impossible task - I know the casino doesn't want you to leave but you should really get outside and stroll down Riverside; you just may need to ask security where an exit door is. The room itself was very big and very clean. A great tub, a separate shower, etc. My only gripe about the room was the lighting; the bathroom was flickery and the lamps were kind of uselessly placed about. The food program, as part of the conference, was also very well done and I was very impressed in that regard.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Average at best !!!

    There is no room service even though searching online confirms they do. They have inroom dining option on TV but at the end of ordering you find out it’s pick up only. Seriously Caesars? Do better.

    Jun 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A place we keep returning to!

    This hotel and resort are always clean with friendly staff. The booking system is really easy so that you can get that King bed along with a sofa if you so choose. The restaurants are top notch : my favorite is Spagos and I have yet to be disappointed with my meal or the service they provide.

    Jun 13, 2025