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Hotel overview

Caesars Windsor defines modern luxury in the midst of timeless elegance. Step inside to discover the essence of indulgence, comfort and luxury in our masterfully appointed guestrooms and suites.  The only four-diamond hotel in downtown Windsor. Two hotel towers featuring 758 beautifully designed guestrooms overlooking the artistically manicured riverfront trails of the Windsor waterfront and Detroit Cosmopolitan skyline.

Property information

Total rooms: 758

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory This property is located in Windsor Canada. It is the traveler's responsibility to have the proper documentation needed to cross the US Canada border.
Advisory All guests staying at this property must be at least 19 years of age.
Advisory Rooms with a King Bed consist of - one (1) King Bed and a maximum of one (1) Rollaway. Rollaways are subject to availability at check-in and incur an additional fee. This fee is payable directly to the hotel.
Advisory A minimum mandatory hotel-imposed resort fee of $20.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 19
Minimum Guest Age: 19
General Policies:

You must be 19 years of age or older to enter Caesars Windsor with acceptable identification. If you appear to be 30 years of age or younger, you will be asked for primary identifications. If you are between the ages of 19 and 2, you will be asked for a primary and a secondary piece of identification and may be asked to wear a hand stamp or bracelet. Security officers can request secondary identification regardless of age at any time.

Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in.  Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require additional deposits. Cash deposits will not be accepted.

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates.

Room taxes are included in vacation price.

Reservation changes may not be permitted unless authorized by the hotel.

Mandatory hotel-imposed resort fee inclusions:

High speed WiFi & fitness center access daily, all local calls.

Guests under 19 years of age are only allowed in the Augustus Tower.  Dining option at the Augustus Tower is Spago Trattoria Restaurant.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 15040 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bad customer service at front desk

    I booked forum tower river view. However I received city view. I called down to check if there is mistake. The front desk reception (brown male). Stated there is no river view. I confirmed my booking that it is river view. And he said yes I booked river view but there isn't any. I asked to change for a river view room and he said it can not be done. He was not polite and definitely not helpful. Did not offer any accommodation or apologize for not providing what I purchased.

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    No water in room but full price charged = crappy value and bad service

    Very disappointed + annoyed and confused. We had high expectations. No problem checking in and getting ready for the Detroit Lions game. Came back to the hotel after the Monday Night game in Detroit, (after midnight) only to find shower not working, toilet not working and no sink water. Went to front desk and the young lady apologized that 'water maintenance' was scheduled for 12 to 6. She said, "You should have been informed when you checked in" (we weren't) and she pointed to a small print letter in a glass frame on the desk. She went to see her manager and offered to move us to the other tower AT 12:30 AM! We intended to shower and go play slots for an hour NOT MOVE FOR AN HOUR. No compensation or rebate offered. So, we chose slots and used the public washrooms and went to bed sweaty. Mickey Mouse treatment for what is supposed to be a classy hotel. M.I.C.-K.E.Y... M.O.U.S.E. Not happy at all for how much we paid.

    Oct 01, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great stay.

    Thank you Windsor Caesar’s for a great weekend away. Restaurants were fabulous. Legends amazing service from staff. Great food. Best night sleep

    Sep 15, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love it!

    Another excellent stay at Caesars! We had a room in Forum tower for 2 nights. I especially love the drinks you order while playing slots. Very quick and efficient! Waiters are very pleasant. Everything is top notch, been going for here for years!

    Sep 15, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Very expensive

    Rooms expensive, $ 25 each night for valet, housekeeping only after 3 night stay, $25 for early check-in, No buffet during week stay only on weekends, only Tim hortons or one fast food restaurant to eat and NO smoking on property anywhere.

    Sep 12, 2024