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Hotel overview
Property information
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Hotel details
Hotel advisories
General policies & fine print
You must be 19 years of age or older to enter Caesars Windsor with acceptable identification. If you appear to be 30 years of age or younger, you will be asked for primary identifications. If you are between the ages of 19 and 2, you will be asked for a primary and a secondary piece of identification and may be asked to wear a hand stamp or bracelet. Security officers can request secondary identification regardless of age at any time.
Check-in Policy : A valid credit card is required for incidentals deposit, to be authorized at check-in. Deposit amount will vary based on length of stay and will be released if no charges are made to the room (timing of release varies). Suites may require
additional deposits. Cash deposits will not be accepted.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates.
Room taxes are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Mandatory hotel-imposed resort fee inclusions:
High speed WiFi & fitness center access daily, all local calls.
Guests under 19 years of age are only allowed in the Augustus Tower. Dining option at the Augustus Tower is Spago Trattoria Restaurant.
Ratings & reviews
TripAdvisor traveler rating
15073 reviews
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Jun 30, 2025Was ok
My room was not serviced. The bathroom lights flashed consistently. The bathroom tap dripped. The bedroom lights also flashed. They only have 1 roll of extra toilet paper. There was a drip coffee machine not a Nespresso coffee machine. The bathroom was not cleaned the floor was dirty and corners of the bathroom were dusty and unclean.
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Jun 24, 2025We Will NEVER Stay Here Again !
We were in Windsor visiting family. The room was nice but overpriced! We had a third floor room with a very obstructed view of the Detroit Skyline. This was our second visit to this hotel and we will not be returning. The front desk did not want me to use my debit card as they put a $200 dollar hold on your credit card in case you damage anything in your room. I insisted that they take it and I had to pay the $200 from my debit card and I got it refunded when I checked out. The Manager rudely told me that I was very lucky to get money back from them as that rarely happens there! We came back to our room on the second night, after a long day, only to find that our room had not been cleaned and there were no fresh towels. We were told that rooms are only cleaned once during a 3 night visit and that we ourselves would have to schedule a cleaning with housekeeping for the next day! At over $300 a night(including tax and a resort fee) this is Not Acceptable! Their customer service needs some big improvements or they will not survive!
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Jun 20, 2025Nice rooms but get out of the casino and go outside.
I stayed here for a conference, and if not for that, this wouldn't have been my first choice. I'm not a gambler and not a casino person in general, so I found this entire compound to be overwhelming and oppressive. Staying in the Forum Tower meant having to walk through the casino floor just to get to my room - every. single. time. Also, trying to go outside to enjoy the waterfront view felt like an impossible task - I know the casino doesn't want you to leave but you should really get outside and stroll down Riverside; you just may need to ask security where an exit door is. The room itself was very big and very clean. A great tub, a separate shower, etc. My only gripe about the room was the lighting; the bathroom was flickery and the lamps were kind of uselessly placed about. The food program, as part of the conference, was also very well done and I was very impressed in that regard.
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Jun 20, 2025
Average at best !!!
There is no room service even though searching online confirms they do. They have inroom dining option on TV but at the end of ordering you find out it’s pick up only. Seriously Caesars? Do better.
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Jun 13, 2025A place we keep returning to!
This hotel and resort are always clean with friendly staff. The booking system is really easy so that you can get that King bed along with a sofa if you so choose. The restaurants are top notch : my favorite is Spagos and I have yet to be disappointed with my meal or the service they provide.