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Hotel overview

Nearly 4,000 rooms are spread among five opulent towers at Caesars Palace. Choose from 25 delectable dining outlets; shop for all the brands you love at the exclusive Forum Shops; or lounge at the elegant and stately Garden of the Gods Pool Oasis—a collection of seven pools each offering a distinct experience.

Location

Las Vegas - Center Strip
Las Vegas, NV - Harry Reid International Airport : 5 miles

Property information

Year Built: 1966
Last Renovation: 2018
Accessible rooms: 34
Floors: 29
Total rooms: 3954

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum mandatory hotel-imposed resort fee of $52.10 (tax included) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum parking fee of $18 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $50 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals, this will place a hold on your funds. Guests are welcome to pay cash upon checkout, although a valid credit card must be provided upon check-in. Debit cards are accepted at the self-check in kiosks only. The use of an ATM/debit card will result in an immediate deduction from the attached available bank account balance (subject to banking institution policies).” Any security deposits or refunds will take anywhere from 7-10 business days depending on the bank.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Parking - Effective immediately, Caesars Palace Las Vegas charges for parking.

Resort Fee - For guests arriving from all origins, a mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel-imposed fee inclusions:

- In-room Wifi for two devices per day at the Premium Wifi speed of 20 Mbps

- Fitness center passes for two per day (for those properties with a fitness center)

- All local calls

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Allowed:

PetStay program:
Dogs are the only animal allowed. Up to 2 dogs per room are allowed.
Dogs must weigh 50 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific rooms so it is imperative to book the PetStay Category.
Guests travelling with their dog(s) will be required to fill out a waiver accepting responsibility for any damage or cleaning charges that may occur while at the hotel.
Dogs are permitted to walk through designated common areas while on a leash and accompanied by the owner.

Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 01Jan15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.0 28107 reviews
  • 4.0 star tripadvisor rating
    Lovely stay in Vegas

    We stayed for 10 days in an Augustus room with fountain view. We had booked the Octavius tower and were upgraded when we checked in but did not request this. A couple of days before check out I went to review the bill and it was $700 more than expected as they had charged us for the upgrade. It took 2 people a couple of days to rectify it but they did remove the extra charges. I did wonder how many would have just paid and realised later so always check the invoice thoroughly before leaving. We were lucky and checked in at the diamond reception area which was very quick with no wait but we saw queue at the main desk whenever we went past. Whenever we visited this desk the staff were very friendly and helpful. The view from the room was awesome, the room was nice but some of the furniture and carpet are looking a little tired. The room was cleaned everyday for us which was requested at check in. As mentioned in other reviews there is a smell of sewage near the Augustus tower entrance and lifts but this wasn’t in the corridor where our room was on 38 floor. The only other little niggle was the pool area, there is now only 1-2 pools that can be used free of charge and all others require a reservation with extra charge, there was no mention of this when we booked. We were able to find a lounger most days but it felt like the hotel were trying to recoup their covid losses by charging for everything. We had a fantastic time in Vegas but I do feel that the hotel needs to update the rooms as they do not compare with the more luxurious rooms at Venetian & Wynn but charge a similar price.

    Aug 09, 2022
  • 5.0 star tripadvisor rating
    Thanks

    The kids love the lazy pool so wonderful how u guys only casino that allow kids we’re blessed for you to have us I would recommend this to anyone bout Harrah’s . casino! I enjoy the staff workers here which are so helpful and kind. I would definitely come again without any questions.

    Aug 09, 2022
  • 1.0 star tripadvisor rating
    Terrible customer service and check-in/check-out nightmare

    The rooms are fine but the customer service is the worst. They had two to four people working the front desk at peak check-in and check-out times. Want to stand in line for two plus hours to do the check-in you actually already did online thinking it would save time? Wish granted! Want to stand in line for another two hours at midnight on your husband’s 50th birthday when there’s an issue with a room key? Wish granted. We were so excited to finally stay at Caesar’s but don’t expect we will be back and would strongly caution anyone else to look elsewhere. Caesar’s is cheaping out by minimally staffing and they’ve also made the fridges full of things that result in a $75 charge if you touch them, so don’t go thinking that your room that is listed as having a fridge actually does have a fridge you can use to store that yummy box of leftovers.

    Aug 09, 2022
  • 1.0 star tripadvisor rating
    Highly Disappointed

    I was at Ceasars for a work conference. When I arrived there was a power issue and we were moved to a different tower to which I was charged additional $51.02 per day for. The refrigerator you are not permitted to use, good luck seeing that sign in such a dark room. If you touch something you'll find you get charged not only for it but also additionally a $75 fee! I tried messaging and calling management but they don't seem interested. Now to explain to my employer why my room now costs $500 more than originally charged! Stay elsewhere!!!

    Aug 09, 2022
  • 2.0 star tripadvisor rating
    Terrible Customer Service

    I stayed in Caesars Palace from 19/07-22/07/22. Though the hotel is beautiful with great rooms but terrible when it comes to customer service. I ordered room breakfast service from their Pronto cafe on 20th July and paid via my debit card online. On checking out on 22nd July I paid the remaining balance and asked for receipt to be emailed. Upon checking invoice later, to my surprise the hotel charged me for same breakfast again from my Amex CC. Since then I am unsuccessfully chasing for a refund. I live in Australia and was on vacation in July so it is not easy for me to call them often due to time difference and they hardly reply via email. When I raised this with customer service at Caesars, their E-Communications specialist (Shiela M) replied initially but could not resolve it. As per her she could not find details though I sent her copies of my debit card transaction details along with Amex CC summary stating that I have been charged twice for the same service. I have now raised this with bank to get a refund. As mentioned earlier the hotel itself is beautiful but good luck if you ever need any help from their customer service dept. I would highly recommend to check your invoice before checking out. Given there are so many other beautiful hotels with great shopping complex, I would never recommend Caesars Palace to anyone.

    Aug 08, 2022