TripAdvisor traveler ratingbased on 18291 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals. Please note that this will place a hold on your funds. Cash will not be accepted upon check-in for incidentals.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Minimum booking age for all Atlantic City vacations is 21. In order to book your vacation, at least one person on the reservation must be 21 years or older. Room taxes are included in vacation price. Early check-in fees and minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
Basic Wifi for 2 devices per room, per day
Unlimited Local Calls
One $5.00 voucher that guests can use towards self-parking
Fitness Center Access for 2 guests per day at each property; no lockers or shower access
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 27Oct13 - 31Mar50
Ratings & reviews
TripAdvisor traveler rating18291 reviews
Wasn't even there...
Trip was cancelled due to the Covid-19 outbreak, yet was still charged for a room that was "comped". Called to resolve the issue, only to met by a rude customer service agent who of course claimed that she was the supervisor, and that nothing could be done about the fraudulent charge. I understand that times are very tough right now for casinos (and their employees) but this a horribly short-sighted way to recover. Enforcing this petty $50 fee will ultimately cost you thousands as I'll now be losing my entertainment money elsewhere. P.S. - the site is forcing me to select a travel date, but just to re-iterate, I *didn't* travel as my flight was scheduled to land in JFK, a hotspot for the outbreak.
Under a normal condition of operations you could not touch the service of Caesars. But alert and communication of closure need to improve. If it was your first at dealing with an emergency then now is time to analyze and ask for guest input and ask them to sit on a panel. Before the interruption you were providing an outstanding service. But failed on alert and communication with so much at your finger tips. WOULD I STAY WITH YOU AGAIN? YES
Caesars Atlantic City
I like Caesars at Atlantic City, During my visit I got Ocean view room, it was comfortable and nice clean, Qua spa is good place to visit, Caesars is easy to walk to Bally’s and beach, very convenient to do outlets shopping as well.
Great boardwalk location and very safe and clean property. Great selection of restaurants and Gordon Ramsay's never disappoints. Casino is kept clean and has a great selection of machines.Convenient to walk inside to visit Bally for a change of pace. Convenient parking garage as well.
Caesars Atlantic City
Great room, excellent location, very good service and amenities. Not that many more to say, but we plan to come back as soon as the hotel is open again. It was closed due to the Corona Virus crisis by the NJ governor.